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Retail Associate Resume Example

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RETAIL ASSOCIATE
Summary
To accomplish and fulfill my desire to be happy in an environment where I can offer my experiences. To obtain a full or half time position in a company that will allow me to use my many skills. To learn more as I grow in a company or with an employer who is willing to give me a chance to learn and grow.
Highlights
  •  Knack for building positive rapport with consumers; emphasis in customer satisfaction, retention, and up selling current & new clients.  
  • Charismatic trailblazer with polished business insight and excellent people skills. 
  • A natural leader, possesses abilities to collaborate well with others.
  • Quick, hungry learner.
  • Thrives in both self-governing & collective work environments. Committed and ambitious team player. 
  • Proficient skills in various areas including management, with excellent problem solving skills.  
Experience
09/2014 to 08/2016
Retail Associate Nordstrom Rack － Denver, CO
  • Assist customers with all merchandise in the store in a timely fashion to ensure customer satisfaction.
  • Maintained inventory and store cleanliness.
  • Processed back stock merchandise for each department in the store.
  • Multitask in all departments of the store; shoes, accessories, cashier, etc.
02/2013 to 10/2014
Store Manager Darque Tan － Denver, CO
  • Maintains store staff by recruiting, selecting, orienting, and training employees.
  • Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
  • Managing and motivating a team to increase sales and ensure efficiency.
  • Managing stock levels and making key decisions about stock control to ensure availability of products for customer satisfaction.
  • Secures merchandise by implementing security systems and measures.
  • Maintains the stability and reputation of the store by complying with legal requirements.
  • Responds to customer complaints and comments.
  • Makes sure the store is meeting the appearance standards and is a welcoming environment for the customer.
09/2011 to 12/2012
Cashier/Customer Service King Soopers － Denver, CO
  • Providing excellent customer service to King Scooper customers.
  • Handling and balancing cash drawers.
  • Restocking supplies and shelves.
  • Helping customers with a wide range of services from bill pay to faxing.
Education
Associate of Business Community College of Denver － Denver, CO In Progress.
2011
High School Diploma John F. Kennedy － Denver, CO August 2008- May 2011
Skills
  • People Management
  • Customer Service
  • Cash handling
  • Balancing cash drawers
  • Retail
  • Microsoft Word
  • Microsoft Powerpoint
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Access
  • Microsoft Publisher
  • Emailing
  • Communication
  • Office Machines(copy, fax, etc.)
  • 10 keyAdobe
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Resume Overview

Companies Worked For:

  • Nordstrom Rack
  • Darque Tan
  • King Soopers

School Attended

  • Community College of Denver
  • John F. Kennedy

Job Titles Held:

  • Retail Associate
  • Store Manager
  • Cashier/Customer Service

Degrees

  • Associate of Business
    High School Diploma

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