To accomplish and fulfill my desire to be happy in an environment where I can offer my experiences. To obtain a full or half time position in a company that will allow me to use my many skills. To learn more as I grow in a company or with an employer who is willing to give me a chance to learn and grow.
Knack for building positive rapport
with consumers; emphasis in customer satisfaction, retention, and up selling
current & new clients.
Charismatic trailblazer with
polished business insight and excellent people skills.
A natural leader, possesses
abilities to collaborate well with others.
Quick, hungry learner.
Thrives in both self-governing
& collective work environments. Committed and ambitious team player.
Proficient skills in various
areas including management, with excellent problem solving skills.
09/2014 to 08/2016
Retail AssociateNordstrom Rack － Denver, CO
Assist customers with all merchandise in the store in a timely fashion to ensure customer satisfaction.
Maintained inventory and store cleanliness.
Processed back stock merchandise for each department in the store.
Multitask in all departments of the store; shoes, accessories, cashier, etc.
02/2013 to 10/2014
Store ManagerDarque Tan － Denver, CO
Maintains store staff by recruiting, selecting, orienting, and training employees.
Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
Managing and motivating a team to increase sales and ensure efficiency.
Managing stock levels and making key decisions about stock control to ensure availability of products for customer satisfaction.
Secures merchandise by implementing security systems and measures.
Maintains the stability and reputation of the store by complying with legal requirements.
Responds to customer complaints and comments.
Makes sure the store is meeting the appearance standards and is a welcoming environment for the customer.
09/2011 to 12/2012
Cashier/Customer ServiceKing Soopers － Denver, CO
Providing excellent customer service to King Scooper customers.
Handling and balancing cash drawers.
Restocking supplies and shelves.
Helping customers with a wide range of services from bill pay to faxing.
Associate of BusinessCommunity College of Denver － Denver, COIn Progress.
High School DiplomaJohn F. Kennedy － Denver, COAugust 2008- May 2011