Retail Associate resume example with 4+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Friendly Greenhouse Associate with reputation for exceeding all performance benchmarks in retail settings. Independent worker with great communication and organizational skills. Comfortable collaborating in team environments. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Energy and Physical Stamina
Security Practices
Locating Merchandise
Computer Proficiency and Microsoft Office
Adaptable and Flexible
Exceeding Customer Expectations
Engaging with Diverse Customers
Ability to Lift 40 pounds
Education
Rowan County Senior High SchoolMorehead, KYExpected in 06/2009 ā āHigh School Diploma: - GPA:
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
Approached browsing customers to initiate conversations to determine buying preferences.
Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
Engaged in on-going development of personal selling skills and product knowledge.
Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
Greeted customers entering store and promoted sales or special programs.
Morris Hospital - Hostess Dwight, IL, 08/2014 - 10/2016
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Answered customer questions about hours, seating and Menu information.
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Helped server's by taking drink orders.
Planned and executed 50-guest parties by organizing menus, spaces and special requests.
Took information about guests' party size, led to seating, offered menus and helped set up parties.
Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus using the computer.
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Kept register accurate through correct billing, payment processing and cash management practices.
Prepared beverages and filled food orders for customers.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Greeted and maintained relationships with regular customers.
Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean.
Checked identification to enforce age regulations for alcoholic beverages.
Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Implemented new drink policies, reducing over-pouring by 100%.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Moved and set up seating, prepared extra silverware and had the party room arranged prior to arrival of large groups.
Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic Grill and Bar restaurant while maintaining calm, professional demeanor.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
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