retail associate resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
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Retail Associate, 06/2016 to 06/2020
Goodwill Industries Of New MexicoGallup, NM,
  • Managed and maintained store inventory, whilst also stocking and cleaning to maintain near and orderly store.
  • Created excel documents to track and analyze sales transferred from paper tracking.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Prevented store losses using awareness and attention to detail to detect gaps for corrective action.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Escorted customers to products and pointed out complementary items to boost store sales.
Volunteer, 09/2021 to Current
Ymca Twin CitiesBabbitt, MN,
  • Organized volunteer schedules and assignments to maximize efficiency and program effectiveness.
  • Engaged with others successfully using strong verbal and written communication skills; Communicated needs and issues to appropriate supervisors for administrative action.
  • Managed and maintained clerical tasks, filing, shredding and stuffing envelopes (in order to assist volunteer director). Created files for newer volunteers and input into program to manage the volunteer list. This also included maintaining up-to-date accurate program files and records of the volunteers.
  • Welcomed patient families (and patients) and answered questions.
  • Completed assigned duties and consistently produced high volume of work to support daily business needs (Did further work, if daily duties were finished).
  • As part of the case management team, communicated professionally with doctors, nurses, and patient families over the phone in order to transfer to case managers and social workers of the patient.
  • Oversee volunteer team at the hospital to ensure success.
Associate, 07/2021 to Current
BsrNew York, NY,
  • Communicated and assisted many associates that required assistance (helping new hires adjust on first official day if they looked lost) and displayed efficient methods/steps to prevent blue lighting and increased rate on the floor.
  • Established outstanding relationships with associates, area managers, and process assistants in EOL which assisted in communicating needs and assistance on the floor, especially on days with minimal headcount and minimal supplies at hand.
  • Effective communication with supervisors (area managers and process assistants) to assist with suggestions to improve work area or help others in need of assistance.
  • Managed time efficiently and effectively to hit rate and communicated effectively with fellow associates to keep cycle going (no blue lights)
Education and Training
Bachelor of Science: Chemistry, Expected in 05/2020
University of California, Riverside - Riverside, CA

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Resume Overview

School Attended

  • University of California, Riverside

Job Titles Held:

  • Retail Associate
  • Volunteer
  • Associate


  • Bachelor of Science

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