I am a polished individual with an abundance of work experience, education and administrative skills that make me an indispensable asset.
Extremely punctual with great attendance.
Outstanding listening skills.
Exceptional customer service.
Exceptional problem solving abilities.
Gets along well with others.
Works well under pressure.
Highly computer literate.
Great interpersonal skills.
Microsoft Office Word Certified
High School Diploma
Retail Associate, 01/2012 － CurrentRoss Dress for Less － El Cerrito, CA
Takes accurate markdowns, counts and inventories as scheduled.
Cross-performs in all assigned areas to ensure that merchandise sizing, ticketing and presentation are to company standards. This includes bringing new receipts to the sales floor with a sense of urgency, merchandising all items to the monthly In-Store Marketing book and maintaining merchandise/brand name familiarity within department assist customers.
Performs daily recovery to ensure a neat, clean and organized store.
Assists customers in any way necessary by cashiering, helping with merchandise and answering questions in a polite and knowledgeable manner. Greets all customers with a smile and “hello” throughout the store as well as saying “thank you” with every register transaction. Processes register transactions with a sense of urgency.
Executes all operational best practices supporting the Ross Focus areas of Great People, Driving Great Contribution, Neat, Clean & Organized, Delivering the Treasure and Fast & Friendly Service.
Seasonal Sales Associate, 11/2011 － 12/2011Rainbow － Vallejo, CA
Front Desk Associate, 02/2011 － 11/2011Treasure Island job Corps － San Francisco, CA
Answered and screened phone calls.
Responsible for organizing and filing documents.
Provided assistance in support for daily office duties such as making copies and receiving faxed documents.
Intern, 09/2011 － 10/2011Assemblywoman Fiona Ma office － San Francisco, CA
Researched Drum groups in San Francisco in order to invite them to participate in the project Drum, Salsa and Chili Cook-Off.
Assisted with handing out literature and Communicating with members attending events.
Answered and screened phone calls, directing them to appropriate staff members.
Provided assistance and support for daily office duties such as making copies, sending and receiving faxed documents.
Assistant, 01/2008 － 02/2010 Broad Horizons Daycare － Vallejo, CA
Assisted with homework
Guided children on nature walks
Assistant with feeding children breakfast, lunch, snacks and dinner
Solano Community College － Fairfield, CA, USAIn progressMedical Front Office Clerk
2011Treasure Island Job Corps － San Francisco, CA, USAMicrosoft Office Word CertifiedOffice Administration
2010Peoples High School － Vallejo, CA, USAHigh School Diploma