retail associate resume example with 3+ years of experience
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Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
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- Supported loss prevention goals by monitoring shopper behavior.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained clean sales floor and straightened and faced merchandise.
- Logged reports, expenses, receipts and sales documents into digital database.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
- Increased sales by offering advice on purchases and promoting additional products.
- Demonstrated items to customers and created customer awareness, interest and sales.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Informed customers of current store promotions to encourage additional sales purchases.
- Answered questions about store policies and addressed customer concerns.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Employed strategic tactics such as cross-selling and upselling to drive sales.
- Helped customers complete purchases, locate items and join reward programs.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Tracked stock using company inventory management software.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Folded and arranged merchandise in attractive displays to drive sales.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered questions about store policies and addressed customer concerns.
- Maintained and repaired facilities, equipment and tools.
- Loaded, unloaded and moved material to and from storage and production areas.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Produced parts and assemblies quickly and efficiently within tolerances.
- Used measuring tools such as gauges and tape measure to iClaireify conforming parts during production.
- Measured dimensions of finished pieces for conformance to specifications.
Lamar State College - Port Arthur - Port Arthur, TX
- Completed professional development in [Subject]
National Safety Compliance Certificate of Training Forklift Operator Safety Training 06/30/2017.
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Resume Overview
School Attended
- Lamar State College - Port Arthur
Job Titles Held:
- Retail Associate
- Sales Associate
- General Labor Worker
Degrees
- GED
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