Retail Associate resume example with 18+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Reliable Retail Sales professional offering top-notch sales expertise, customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Maximizes seasonal employment as Job Title, getting up to speed quickly and driving sales. Offers flexible schedule to work peak seasonal hours. Relies on Number years of experience delivering excellent customer service. Applies thoughtful and practiced listening and speaking skills. Understands and utilizes sales, merchandising and marketing skills.

Skilled Retail Sales professional with Number years of experience in Type environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by effectively handling customer requests, needs and problems.

Goal-oriented Job Title motivated to leverage Type background in Type position. Excel at delivering first-rate customer service in fast-paced, high volume retail environments. Recognized for Skill and Skill skills.

Results-oriented Retail professional possessing in-depth understanding of sales principles and customer service practices. Proficient in Software and Software. Adept at monitoring inventory levels, maintaining orderly merchandise displays and facilitating payments. Self-motivated individual with strong desire to succeed and meet goals.

Grasps company initiatives quickly as Job Title, achieving store and personal goals. Swiftly adapts to shifting seasonal needs, demands and priorities. Communicates trends and recommendations to customers, and provides feedback to management. Applies effective teamwork, customer and sales skills simultaneously. Always applies good judgment when performing duties.

Friendly Job Title with Number-year background in retail. Drive sales-goal attainment and customer satisfaction through exceptional Skill and Skill abilities. Proficient in use of POS software.

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.

Driven Retail professional with top-notch sales abilities, service-oriented nature and analytical approach to resolving customer problems. Sells Type and Type products while adapting to new industry trends and changing customer desires.

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Reliable and upbeat Job Title successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Ambitious Job Title with Number years of hands-on experience verifying transaction information, obtaining payment authorizations and scheduling and preparing disbursements. First-rate expert at customer communication, data entry and organization. Diligent and meticulous professional commended for quickly and accurately learning new procedures.

Multi-talented Job Title consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Dexterous Job Title offering Number years of experience effectively delivering goods by using navigation skills and best driving practices. Expertise in planning trip logistics and verifying accuracy of inventory counts. Recognized for maintaining on-time delivery schedules.

Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management and customer service skills. Offering Number years of experience providing quality administrative support to clients.

Job Title with over Number years of successful experience in Skill and Skill. Recognized consistently for performance excellence and contributions to success in Industry industry. Strengths in Skill and Skill backed by training in Area of study.

Senior Job Title and outstanding performer in Skill and Skill within Industry. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of Type business. Recognized for inspiring management team members to excel and encouraging creative work environments.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and Task and training in Skill. Motivated to learn, grow and excel in Industry.

  • Organization
  • Customer Service
  • Problem Resolution
  • Positive and engaging demeanor
  • Project Organization
  • Team Building
Work History
Retail Associate, 02/2020 to Current
SpectrumDecatur, AL,
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Applied interpersonal and communication skills to establish selling relationship with customers.
  • Greeted customers entering store and promoted sales or special programs.
  • Provided professional telephone customer service pertaining to orders, promotions, store operations and products.
  • Performed stocking and informed management of low inventory quickly.
  • Expressed to customers passion for company brand, products, services and solutions.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Kept Type and Type areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
  • Skilled using cash register including processing sales discounts and refunds.
  • Engaged in on-going development of personal selling skills and product knowledge.
  • Answered customer questions regarding merchandise and pricing.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Increased sales Number% by offering advice on purchases and promoting additional products.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Trained in loss prevention, visual merchandising and general sales skills.
  • Helped customers locate appropriate store locations of Type products, answered questions about products and provided solutions for various Type issues.
  • Stocked merchandise each Timeframe, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Aided Language and Language speaking customers, increasing customer loyalty Number%.
  • Logged reports, expenses, receipts and sales documents into digital database with Software and Software.
  • Energized and motivated in performing sales floor activities including merchandising and selling.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Organized showroom accessories and restocked shelves through Action and Action.
  • Maintained customer satisfaction while handling Type product returns quickly and professionally.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Employed strategic tactics such as cross-selling and upselling to drive sales.
  • Employed strategic tactics such as cross-selling and upselling to drive sales.
High School Teacher, 08/2013 to 09/2019
Job CorpsOttumwa, IA,
  • Assessed students' strengths and weaknesses regularly to provide appropriate methods for addressing learning needs.
  • Consulted with teachers in Language and Language disciplines to identify and adopt successful instructional strategies.
  • Created engaging lesson plans, fostered culture of discovery and provided well-organized classroom structure to help students succeed in program.
  • Helped students develop important learning skills and good study habits useful in trade school or college education.
  • Talked with students in need of extra attention and made plans to assist with concerns.
  • Inspired academic success based on belief that all students can achieve excellence, regardless of background.
  • Administered standardized tests in accordance with Type testing programs.
  • Utilized curriculum which reflected diverse educational, cultural and linguistic background of student body.
  • Fostered positive and pleasant classroom culture while maintaining learning development goals.
  • Created study guides, research materials, and syllabi for students on Timeframe basis.
  • Planned and supervised out of classroom activities and trips.
  • Supplied supplemental, one-to-one teaching instruction for at-risk or struggling students.
  • Discussed important historical figures, dates and events which helped shape modern world.
  • Maintained inventory and equipment in good working order.
  • Maintained positive and professional classroom environment throughout school year.
  • Monitored student growth and academic process.
  • Conferred with parents and administration about student progress.
  • Researched best practices for arts integration and visual arts trends and applied new techniques to lesson plan material.
  • Distributed and collected classroom materials such as worksheets, quizzes and tests.
  • Utilized organized, methodical, and technical approach to teaching concepts.
  • Integrated new technologies into class instruction where appropriate.
  • Proctored class and state assessments for Number students.
  • Developed communicative relationships with students and parents to support learning.
  • Worked with other teachers for comprehensive approach to education.
  • Monitored completed student material for evidence of cheating, plagiarism or other wrongdoing.
  • Prepared individualized lesson plans and educational materials to structure biology curriculum to needs of each student.
  • Established and communicated clear objectives for all educational activities.
  • Evaluated students' academic and social growth, kept appropriate records and prepared progress reports to gauge performance.
  • Planned learning activities that provided students with opportunities to observe, question and investigate social studies topics.
  • Prepared students for local and national skills competitions.
  • Developed positive rapport with students of various and diverse backgrounds.
  • Worked collaboratively with school administrators to implement intellectually challenging visual arts program that provided creative outlet for students.
  • Met and exceeded class-wide achievement and proficiency standards as established by state testing departments.
  • Delivered audio-visual presentations on platforms such as PowerPoint, Prezi and Google Slides.
Assistant Manager/Officer, 01/2001 to 11/2011
Igums International (Oil Tools) LimitedCity, STATE,
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction.
  • Coached team on effective upselling and cross-selling methods.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Monitored employee performance and developed improvement plans.
  • Increased sales revenues by Number% over Timeframe by promoting complementary products and educating customers about store promotions.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Developed and managed employee schedules, balancing individual requests and requirements with business needs.
  • Completed Timeframe inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Implemented Type programs for Type tasks, achieving Result.
  • Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
  • Advanced to keyholder and assistant manager-in-charge in manager's absence.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Assisted Manager in interview process of prospective employees and provided feedback.
  • Mentored Number-member sales team in applying effective sales techniques and delivering top-notch customer service.
  • Interviewed, hired and trained Number staff associates and equipped to comply with company policies and procedures.
  • Supervised and evaluated staff of Number including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Met or exceeded monthly sales goals as team leader by up to Number%.
  • Promoted to Assistant Manager after only Number months with company.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Implemented rewards program, bolstering customer retention Number%.
  • Implemented rewards program, bolstering customer retention Number%.
  • Created and implemented incentive initiative for on-the-job safety and achieved Number years with no Workers' Compensation claims.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Responded to customer concerns, working with manager to raise customer satisfaction ratings by Number% in Number years.
  • Compiled Type and Type reports to help senior leaders effectively plan business direction and operational strategies.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Provided current employees options for additional training opportunities.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Managed Number Job Titles successfully in fast-paced environment through proactive communication and positive feedback.
  • Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Supervised team of Number employees and provided feedback on performance.
  • Assessed workloads to meet seasonal fluctuation needs.
  • Increased sales from $Number to $Number by driving operational efficiencies and building excellent customer rapport.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Communicated with managers of other departments to maintain transparency.
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
Master of Arts (MA): Law And Diplomacy, Expected in 08/2007
Rivers State University of Science And Technology - Port Harcourt, Nigeria.,
  • Graduated with Number GPA 3.3
  • Thesis: African Dynamics In Diplomatic Struggles.
Bachelor of Science: Sociology (Community Devt And Social Welfare)., Expected in 10/2000
University of Port Harcourt - Port Harcourt,
  • Graduated with Number GPA
  • Professional development completed in Subject
  • Graduated in Top Number% of Class
  • Majored in Subject
  • Thesis: Name of Thesis
  • Coursework in Subject, Subject and Subject
  • Minored in Subject

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Resume Overview

School Attended

  • Rivers State University of Science And Technology
  • University of Port Harcourt

Job Titles Held:

  • Retail Associate
  • High School Teacher
  • Assistant Manager/Officer


  • Master of Arts (MA)
  • Bachelor of Science

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