LiveCareer-Resume

retail associate resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales. Driven successful at merchandising products and attracting loyal customers through personalized service. Understands customer needs and customizes sales approaches. Friendly and upbeat individual familiar with customer service practices and sales principles. Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.

Skills
  • Able to Lift Lbs.
  • Merchandising and Display
  • Exceeding Customer Expectations
  • Energy and Physical Stamina
  • Excellent Written and Verbal Communication
  • POS Software
  • Adaptable and Flexible
  • Item Ticketing and Pricing
  • Brand Promotion
  • Building Customer Loyalty
  • Ability to Lift 40 pounds
  • Customer Service
  • Store Policies and Procedures
  • Sales and Promotions
  • Product Knowledge
  • Safety and Cleanliness Standards
  • Goal-Driven
  • Team Leadership
Experience
Retail Associate, 01/2020 - 05/2022
Amazon.Com, Inc. Virtual Location - Colorado, CO,
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Stocked and cleaned shelves while maintaining neat and orderly store.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Assisted customers by phone regarding store operations, products, promotions and orders.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Invited customers to participate in-store activities and promotions to generate new business and boost loyalty.
  • Rang up retail purchases and processed payment cards, returning appropriate cash and coin to customers.
  • Followed loss prevention strategies, minimizing theft.
  • Engaged with customers to determine appropriate items to fit needs.
  • Walked sales floor and remained aware of customer actions to maintain safe and secure shopping environment.
  • Arranged attractive displays of merchandise based on current sales promotions.
  • Processed payments and handled exchanges, returns and refunds according to company policy.
Crew Member, 01/2020 - 12/2020
Cava Hanover, MD,
  • Washed windows manually and with high-pressure systems.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Followed company uniform, performance and security policies with every job.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Completed routine maintenance checks, notifying management of needed repairs.
  • Dusted interior furniture, exhibit cases, pictures and frames, chairs, trim and light fixtures, using long handles and ladders to clear cobwebs from high places.
  • Wiped down tables and equipment, swept and refilled stock.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Packed fast food products in approved containers, cups and bags.
  • Assisted patrons in making menu selections.
  • Assisted management with inventory control and stock ordering.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Took orders from patrons and input selections into store computer system.
  • Stocked shelves and cases with new or transferred items.
  • Presented orders to guests within anticipated service times.
  • Organized and restocked supplies to support operations and team productivity.
  • Upheld high standards of productivity and quality in operations.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Drove team success by quickly completing assigned tasks.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
IT Technical Support Intern, 05/2018 - 08/2018
Precision Networks,LLC City, STATE,
  • Backed up data on regular basis and consistently updated disaster recovery procedures to prepare for security incidents.
  • Recorded and resolved issues, escalating those that required support to [Job title].
  • Assisted supervisors with troubleshooting and technical support tasks.
  • Supported IT teams in maintaining company hardware and software systems.
  • Organized and maintained client accounts and company files and databases.
Education and Training
High School Diploma: , Expected in 05/2022
-
Clinton High School - Clinton, MS
GPA:
Status -

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Resume Overview

School Attended

  • Clinton High School

Job Titles Held:

  • Retail Associate
  • Crew Member
  • IT Technical Support Intern

Degrees

  • High School Diploma

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