Retail Assistant Manager Resume Example Company Name

RETAIL ASSISTANT MANAGER

Professional Summary

Customer-focused, visionary-thinking Retail Manager with over 6 years of experience in cultivating relationships, creating marketing campaigns and growing profit channels. Experienced with all aspects of retail management. Self-motivated leader with skill in growing business relations, sales and generating practical solutions based on client demand.

Skills

Relationship building and management
Maximizing profitability
Team leadership and coaching
Order management
Developing brand messaging
Business Development
Marketing strategy
Distribution center management
Strategic selling
Staff Management
Store displays
Personnel development

Accurate money handling
Vendor management
POS systems
Mathematical aptitude
Staff training and development
Sales expertise
Bank deposit procedures
Customer Relations
Operations
Strategic thinker
Opening and closing procedures
Customer-oriented

Work History

Retail Assistant Manager, 02/2020 to Current
Company Name – City, State

Promoted to Retail Assistant Manager within one year of employment.
Achieved monthly top Sales Rep across all of T-mobile twice in first ten months of employment (Sales Samurai)
Monitored and identified store losses or inconsistencies and implemented solutions to successfully achieve company goals.
Controlled operational compliance, safety and business standards to maximize efficiency and comply with corporate policy.
Liaised with retail manager to cultivate and maintain positive and uplifting work environment and family-centric culture.
Assisted with recruiting, hiring, educating and motivating retail team to maintain optimal staffing levels.
Modeled effective leadership to gain commitment to store goals and training to exceed industry standards.
Created work schedules according to sales volume and number of employees.
Devised, deployed and monitored processes to boost long-term business success and increase profit levels 87%.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Trained employees in suggested selling and merchandising techniques to obtain monthly sales quotas.
Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
Oversaw employee scheduling to guide operations and secure adequate staffing coverage for busy periods.
Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Trained new hires for diverse jobs and kept employees up-to-date through frequent meetings.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Inventory Control Supervisor, 09/2019 to 02/2021
Company Name – City, State

Realigned production schedules to factor in changing conditions such as materials shortages and changing designs.
Completed daily logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
Worked with District supervisors and team members to understand supply needs and bring levels within desired tolerances.
Checked prices and calculated totals for accurate invoice processing.
Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.
Planned and scheduled projects and directly performed installations.
Supervised and trained new staff in performing census.
Reviewed inventory to eliminate unnecessary expenses and provide optimal stock levels.
Created timetables and production commitments using data from sales forecasts.
Maintained store assets with effective loss prevention strategies.
Drafted concise and accurate reports detailing inventory, trends and sales for distribution to upper management and use in strategic planning.
Verified contents of inventory loads against shipping papers.
Administered inventory network, controlled stockroom procedures and supervised warehouse administration exercises.
Developed plan-o-grams and layouts that maximized sales.
Assessed quality control levels on selected addresses and determined acceptability of samples.
Supervised inventory cycle counting processes, including accounting and surplus records, product damages and product returns.

Chef, 08/2017 to 02/2020
Company Name – City, State

Developed recipes and menus by applying understanding of market demand and culinary trends,
Collaborated with vendors to source desired recipe ingredients while maintaining tight cost controls.
Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
Planned promotional menu additions based on seasonal pricing and product availability.
Prepared meals from scratch using authentic, popular recipes to generate repeat business.
Checked freezer and refrigerator prior to each shift to verify correct temperatures.
Implemented successful cross-marketing strategies such as food and wine pairings.
Introduced new market items and spearheaded production of highly popular Sunday brunch.
Monitored line processes to maintain consistency in quality, quantity and presentation.
Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
Verified compliance in preparation of menu items and customer special requests.
Generated employee schedules, work assignments and determined appropriate compensation rates.

Assistant Manager, 08/2012 to 04/2017
Company Name – City, State

Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Planned team-building exercises to increase employee performance and job satisfaction.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
Monitored security and handled incidents calmly.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Maintained a 100% Net Promoter Score (NPS) through fiscal year 2015.

Education

High School Diploma: 06/2007
Willis High School - City, State

Accomplishments

Finished top Sales Rep across all of T-mobile 2 times in first 9 months (Sales Samurai).
Exceeded monthly store sales goals 4 months in a row.
Resolved product issue through consumer testing.
Documented and resolved low sales in store which led to top store sales for 3 months.
Supervised team of 5 staff members.

Resume Overview

School Attended

Willis High School

Job Titles Held:

Retail Assistant Manager
Inventory Control Supervisor
Chef
Assistant Manager

Degrees

High School Diploma : 06/2007

Retail Assistant Manager Resume Example

Resume Score: 80%

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