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Retail Assistant Manager Resume Example

Resume Score: 80%

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RETAIL ASSISTANT MANAGER
Professional Summary

Customer-focused, visionary-thinking Retail Manager with over 6 years of experience in cultivating relationships, creating marketing campaigns and growing profit channels. Experienced with all aspects of retail management. Self-motivated leader with skill in growing business relations, sales and generating practical solutions based on client demand.

Skills
  • Relationship building and management
  • Maximizing profitability
  • Team leadership and coaching
  • Order management
  • Developing brand messaging
  • Business Development
  • Marketing strategy
  • Distribution center management
  • Strategic selling
  • Staff Management
  • Store displays
  • Personnel development
  • Accurate money handling
  • Vendor management
  • POS systems
  • Mathematical aptitude
  • Staff training and development
  • Sales expertise
  • Bank deposit procedures
  • Customer Relations
  • Operations
  • Strategic thinker
  • Opening and closing procedures
  • Customer-oriented
Work History
Retail Assistant Manager, 02/2020 to Current
Company Name – City, State
  • Promoted to Retail Assistant Manager within one year of employment.
  • Achieved monthly top Sales Rep across all of T-mobile twice in first ten months of employment (Sales Samurai)
  • Monitored and identified store losses or inconsistencies and implemented solutions to successfully achieve company goals.
  • Controlled operational compliance, safety and business standards to maximize efficiency and comply with corporate policy.
  • Liaised with retail manager to cultivate and maintain positive and uplifting work environment and family-centric culture.
  • Assisted with recruiting, hiring, educating and motivating retail team to maintain optimal staffing levels.
  • Modeled effective leadership to gain commitment to store goals and training to exceed industry standards.
  • Created work schedules according to sales volume and number of employees.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels 87%.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Trained employees in suggested selling and merchandising techniques to obtain monthly sales quotas.
  • Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
  • Oversaw employee scheduling to guide operations and secure adequate staffing coverage for busy periods.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Trained new hires for diverse jobs and kept employees up-to-date through frequent meetings.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Inventory Control Supervisor, 09/2019 to 02/2021
Company Name – City, State
  • Realigned production schedules to factor in changing conditions such as materials shortages and changing designs.
  • Completed daily logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
  • Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
  • Worked with District supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Checked prices and calculated totals for accurate invoice processing.
  • Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.
  • Planned and scheduled projects and directly performed installations.
  • Supervised and trained new staff in performing census.
  • Reviewed inventory to eliminate unnecessary expenses and provide optimal stock levels.
  • Created timetables and production commitments using data from sales forecasts.
  • Maintained store assets with effective loss prevention strategies.
  • Drafted concise and accurate reports detailing inventory, trends and sales for distribution to upper management and use in strategic planning.
  • Verified contents of inventory loads against shipping papers.
  • Administered inventory network, controlled stockroom procedures and supervised warehouse administration exercises.
  • Developed plan-o-grams and layouts that maximized sales.
  • Assessed quality control levels on selected addresses and determined acceptability of samples.
  • Supervised inventory cycle counting processes, including accounting and surplus records, product damages and product returns.
Chef, 08/2017 to 02/2020
Company Name – City, State
  • Developed recipes and menus by applying understanding of market demand and culinary trends,
  • Collaborated with vendors to source desired recipe ingredients while maintaining tight cost controls.
  • Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
  • Planned promotional menu additions based on seasonal pricing and product availability.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Implemented successful cross-marketing strategies such as food and wine pairings.
  • Introduced new market items and spearheaded production of highly popular Sunday brunch.
  • Monitored line processes to maintain consistency in quality, quantity and presentation.
  • Hired, trained and managed all kitchen staff, including employee development, issuing disciplinary action and conducting performance reviews.
  • Verified compliance in preparation of menu items and customer special requests.
  • Generated employee schedules, work assignments and determined appropriate compensation rates.
Assistant Manager, 08/2012 to 04/2017
Company Name – City, State
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Monitored security and handled incidents calmly.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Maintained a 100% Net Promoter Score (NPS) through fiscal year 2015.
Education
High School Diploma: 06/2007
Willis High School - City, State
Accomplishments
  • Finished top Sales Rep across all of T-mobile 2 times in first 9 months (Sales Samurai).
  • Exceeded monthly store sales goals 4 months in a row.
  • Resolved product issue through consumer testing.
  • Documented and resolved low sales in store which led to top store sales for 3 months.
  • Supervised team of 5 staff members.
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Resume Overview

School Attended

  • Willis High School

Job Titles Held:

  • Retail Assistant Manager
  • Inventory Control Supervisor
  • Chef
  • Assistant Manager

Degrees

  • High School Diploma : 06/2007

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