Retail Assistant Resume Example Company Name

Kimberly GHollingshed

Summary

Personable Store Associate with 39 years in retail sales and customer service. Well-versed in processing sales, working with customers and organizing merchandise. Successful at handling customer requests and concerns. Diligent Retail Associate skillful in connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Experienced in maintaining stock, setting up promotions and merchandising items. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Skills

Customer assistance
POS system operation

Payment processing
Clerical

Experience

Company Name | City, StateRetail Assistant05/2021 - Current

Count cash, make change and keep organized and balanced cash register drawer.
Calculated pricing and collected payments to process transactions.
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Offered friendly greetings and assistance to incoming customers.
Established good customer relations and excellent service to build and retain loyal customers.
Managed cash register operations using POS system and processed sales and returns.

Company Name | City, StatePharmacy Technician11/2020 - 05/2021

Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Interpreted and processed medication orders under supervision of pharmacist.
Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.

Company Name | City, StateAdministrative Assistant03/2018 - 11/2020

Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
Directed customer communication to appropriate department personnel.
Monitored attendance records by taking note of staff vacation time, sick days and personal days.
Arranged travel and hotel accommodations for international and domestic business meetings and trips.
Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Controlled building access by supplying key cards to employees and visitors.

Company Name | City, StateBagger/Cashier/Scan Coordinator07/1982 - 03/2018

Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Met high productivity standards in processing payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Assisted with purchases, locating items and signing up for rewards programs.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Learned roles of other departments to provide coverage and keep store operational.
Scanned customer purchases and supported transactions to streamline sales process.
Verified customer identification for alcohol or tobacco purchases.
Answered customer quests, provided store information and escorted to desired store areas.
Received payments for products and issued receipts.
Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
Promoted specific item options to drive sales and achieve add-on purchases.
Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.

Education and Training

Central High School , | CityHigh School Diploma1984

Resume Overview

School Attended

Central High School ,

Job Titles Held:

Retail Assistant
Pharmacy Technician
Administrative Assistant
Bagger/Cashier/Scan Coordinator

Degrees

High School Diploma

Retail Assistant Resume Example

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