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Retail Assistant Resume Example

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RETAIL ASSISTANT
Professional Summary
Work History
Scout Outdoor Apparel - Retail AssistantLa Salle, IL08/2019 - 08/2020
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Folded and arranged [Type] merchandise in attractive displays to drive sales.
  • Educated customers on promotions to enhance sales.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Fielded questions and solved problems by informing customers of current promotions and store policies.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Assisted customers by answering questions and fulfilling requests.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Increased customer satisfaction by welcoming them into the store and offering assistance if they needed it.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
  • Maintained customer satisfaction while handling [Type] product returns quickly and professionally.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Kept [Type] and [Type] areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
  • Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Worked closely with [Job title] to solve problems and handle customer concerns.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Stocked merchandise each [Timeframe], clearly labeling items, arranging according to size or color and preparing attractive displays.
Style & Sophistication - Retail AssistantLa Salle, IL08/2019 - 08/2020
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Folded and arranged clothes merchandise in attractive displays to drive sales.
  • Educated customers on promotions to enhance sales.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Fielded questions and solved problems by informing customers of current promotions and store policies.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Assisted customers by answering questions and fulfilling requests.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Increased customer satisfaction by [Action] and [Action].
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Kept [Type] and [Type] areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
  • Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Worked closely with [Job title] to solve problems and handle customer concerns.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Stocked merchandise each [Timeframe], clearly labeling items, arranging according to size or color and preparing attractive displays.
St. Margaret's Hospital - Dietary AideSpring Valley, IL08/2017 - 08/2020
  • Prepared and expedited food orders to support waitstaff and other team members.
  • Quickly and accurately served specific meals to patients with special dietary needs.
  • Washed plates, cups, serving and eating utensils and kitchen equipment in [Type] commercial dishwasher.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Closely followed sanitation and food handling guidelines while assisting [Job title] with [Number] daily meal preparation.
Skills
  • [Type] sales techniques
  • Sales
  • Teamwork
  • Cash Handling
  • Sales Goals
  • Payment Processing
  • Store Merchandising
  • Cleaning
  • Point of Sale Systems
  • Cash Register Operation
  • Product Knowledge
  • Stock Control
  • Sorting
  • Stocking and Display Maintenance
  • Organization
  • Customer service
  • Responsible
  • Interpersonal Communication
  • Cultural awareness
  • Relationship-Building
  • Detail-oriented
  • Planning and Coordination
  • Organization and Time management
  • Multitasking abilities
  • Leadership
Education
05/2018La Salle-Peru Township High SchoolLa Salle, ILHigh School Diploma
12/2020Illinois Valley Community CollegeOglesby, ILAssociate of Arts
Expected in 05/2022Illinois State UniversityNormal, ILCommunications
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Resume Overview

Companies Worked For:

  • Scout Outdoor Apparel
  • Style & Sophistication
  • St. Margaret's Hospital

School Attended

  • La Salle-Peru Township High School
  • Illinois Valley Community College
  • Illinois State University

Job Titles Held:

  • Retail Assistant
  • Dietary Aide

Degrees

  • High School Diploma
    Associate of Arts
    Communications

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