Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Motivated retail professional with strong sales, customer service and problem-solving abilities. Skilled at selling fast food, retail merchandise. Also, Have expiernce with Home Health care, Children and Eldery friendly. I learn new information quickly to maximize contributions and respond to changing customer preferences. Flexible hard worker ready to learn and contribute to team success. I am a strong believer in punctuality and following every rule. Appearance and hygiene is a big aspect to me .. Respect and manners is a big part of my life.. I can also offer nothing but the best performance in every job and action I perform.Driven employee that can bring 10 years of experience directing high-producing teams and developing employee loyalty. Accepctional background with great reviews and references. Encouraging in helping employees to develop skills and cultivate performance-oriented mindset.

  • POS system operation
  • Cash register operation
  • Payment processing
  • Customer assistance
  • First Aid/CPR
  • Multitasking
  • Decision-making
  • Training & Development
  • Customer service
  • Communication
  • Organizational skills
  • Work ethic
  • Analytical
  • Planning
  • Time management
  • Problem resolution
  • Organization
  • Home Health care
  • Bathing Eldery
  • Feeding Eldery
06/2018 to 02/2021 Retail Assistant Primark | Brooklyn, NY,
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Increased customer service feedback scores by delivering outstanding service to customers daily.
  • Drove sales by successfully employing upselling and cross-selling strategies.
  • Minimized financial discrepancies by accurately controlling monthly operations budget.
  • Offered coupons and special deals to increase quantity of customer spending.
  • Designed and deployed new display ideas to improve accessibility to merchandise.
  • Managed cash register operations using POS system and processed sales and returns.
  • Employed strong relationship-building skills and consistent follow-through in every aspect of work to improve customer satisfaction.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Explained company's product and service offerings to clients, enabling each to choose options best fitting personal needs.
  • Stocked, replenished and organized inventory to keep store merchandise fresh.
  • Recommended accessories and delivered details regarding latest promotions to increase sales.
  • Increased store sales by cross-selling complementary items.
  • Kept tabs on competitors by analyzing successes and failures and evaluating impact on market.
  • Recruited, hired and trained new staff to develop with excellent product knowledge
03/2018 to 12/2020 Secretary Manager Taco Bell | Pleasant Hill, MO,
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.
  • Created agendas, meeting notes and other documents to enhance collaborative process.
  • Completed supply orders and maintained appropriate levels of office supplies.
  • Maintained organized filing system of paper and electronic documents.
  • Produced and distributed memos, newsletters, email updates and other forms of communication.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Established clear and consistent administrative procedures to minimize errors and avoidable delays.
  • Managed multiple calendars and contact within Microsoft
03/2013 to 11/2020 Fast Food Assistant Manager H | City, STATE,
  • Strengthened employee performance ratings and trained staff on system efficiencies while supervising 14-18 crew members, delivering optimal productivity.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Managed accounts payable, accounts receivable and payroll.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
  • Determined root cause of performance trends and developed process improvement plans which targeted assurance in safety, health, quality and customer satisfaction.
  • Obtained highest rating from county health department year over year.
Education and Training
Expected in 07/2013 High School Diploma | Muscle Shoals High School, Muscle Shoals, AL GPA:
  • Perfect Attendance Member 9th - 12th Grade.
  • Basketball, point gaurd position 6th - 12th grade school .
  • softball canter base position 9th - 12 grade .
  • Honor Roll 7th - 12th Grade.
  • Ranked in Top 20% of class.
Expected in 06/2018 Associate of Science | Phlebotomy & Tracology Moraine Valley Community College, Palos Hills, IL, GPA:
  • Completed Phlebotomy & Tracology in 12 weeks.
  • Completion of Health & Sanitation Course

  • Association for Project Management (APM)
  • Certified retail service, Jc Penny - 5 years.

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School Attended

  • Muscle Shoals High School
  • Moraine Valley Community College

Job Titles Held:

  • Retail Assistant
  • Secretary Manager
  • Fast Food Assistant Manager


  • High School Diploma
  • Associate of Science

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