Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Driven [Job Title] with [Number] years of experience selling [Type] merchandise and attracting loyal customers through personalized service. Talented at understanding customers' needs, suggesting suitable merchandise, [Task] and [Task]. Dedicated to enhancing customer experiences with friendly approach.

Personable [Job Title] with background providing exemplary customer service in [Type] stores. Practiced in use of POS systems and proficient in money handling. Deliver effective loss prevention and thorough product knowledge.

Responsible and friendly [Job Title] able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.

Motivated retail professional with strong sales, customer service and problem-solving abilities. Skilled at selling [Product or Service] and able to learn new information quickly to maximize contributions and respond to changing customer preferences. Desire to apply expertise to new role with [Company] and make lasting positive impact on business operations.

Team-oriented [Type] professional works well in collaborative environments and generate consistent personal sales accomplishments. Bringing [Number] years of experience in retail settings, including [Type] and [Type] specialty departments. Adept at navigating [Software] and POS platforms.

Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Skill], [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.

  • POS system operation
  • Payment processing
  • Cash register operation
  • Customer assistance
  • Work ethic
  • People skills
  • Coordination
  • Team management
  • Leadership
  • Team building
  • Active listening
  • Troubleshooting
  • Decision-making
  • Collaboration
06/2018 to 03/2021
Retail Assistant Dk Security Elkhart, IN,
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Offered coupons and special deals to increase quantity of customer spending.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Maintained accurate and attractive merchandise displays to maximize purchases.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
08/2015 to 06/2018
Dock Coordinator Faith Technologies, Inc. Sheboygan, WI,
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Transported approximately [Number] packages each [Timeframe] to loading docks using conveyors and [Type] equipment.
  • Initiated yard checks to maintain inbound and outbound dock and staging areas.
  • Validated load plans, cargo cleanliness and transportation documentation.
  • Attached address labels, identification codes and shipping instructions to containers.
  • Inspected received items to reconcile against invoices to record shortages and reject damaged goods.
  • Inspected and counted items received and checked against invoices or other documents while recording shortages and rejecting any damaged goods.
  • Retrieved stored items and traced lost shipments, when necessary.
  • Directed cargo loading to monitor even distribution of weight.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Defined strategies and created a plan to achieve ambitious operational objectives.
  • Improved operations by working with team members and customers to find workable solutions.
04/2008 to 11/2015
Receiving Associate Avient Lockport, IL,
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Organized storage areas to maximize movement efficiency and minimize labor.
  • Reviewed work orders to check correctness of deliveries.
  • Implemented cost-effective methods, carriers and routes to optimize shipping and receiving strategies.
  • Liaised with vendor representatives to rectify damages and shortages.
  • Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
  • Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Determined best shipping method for materials, considering shipping procedures, routes and rates.
  • Consulted price lists to calculate costs, such as shipping, storage and demurrage charges.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Reported delays, accidents or other traffic and transportation situations.
  • Prepared shipments for postage through careful packing, sealing and labeling of materials.
  • Maintained productivity goals by organizing and transferring incoming shipments using [Type] and [Type] equipment.
  • Coordinated with carrier representatives to arrange and issue instructions for shipping and delivery of materials.
  • Collaborated with carrier representatives to determine receipt methods and make special delivery arrangements.
10/2001 to 02/2008
Restaurant Supervisor Hyatt Phoenix, AZ,
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Provided fast, friendly and knowledgeable service to all guests, including proactively promoting specials and enhancing sales of key menu items.
  • Estimated potential worker issues to produce detailed resource documentation.
  • Oversaw all aspects of restaurant maintenance and cleanliness, assigning tasks to individual team members in alignment with operational and customer needs.
  • Organized team efforts to maximize production, efficiency and customer satisfaction.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Maximized service levels through hands-on leadership.
  • Adhered to all food safety regulations.
  • Collaborated with trainees to bolster understanding of project management, safety and inventory waste to meet pre-established business thresholds for operation.
  • Established fair and equitable schedules and met operational goals by assigning tasks and shifts based on team member knowledge and strengths.
  • Worked in cooperation with front and back of house staff to ensure smooth operations.
  • Managed proper set-up of advertisements and presentation of new offerings.
  • Uncovered, investigated and resolved customer complaints quickly and skillfully to maintain loyalty.
  • Established good customer relations and excellent service to build and retain loyal customers.
  • Evaluated staff performance, enforced policies, maintained health codes and kept licenses current to promote superior service standards.
  • Kept operations in compliance with food safety regulations.
Education and Training
Expected in 05/1999
High School Diploma:
Greenveiw - Jamestown , OH

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School Attended

  • Greenveiw

Job Titles Held:

  • Retail Assistant
  • Dock Coordinator
  • Receiving Associate
  • Restaurant Supervisor


  • High School Diploma

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