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residential support worker resume example with 16+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Responsible direct care worker adept at supporting the needs of residents diagnosed with issues such as schizophrenia and other such mental health and emotional issues. Skilled multitasker with an organized but flexible nature and good communication skills.

Skills
  • Documentation skills
  • Crisis intervention and ensuring safety and well being of clients.
  • Follow and help create treatment plan goals.
  • Rapport building
Experience
12/2005 to Current Residential Support Worker Supportive Concepts For Families | Reading, PA,
  • Recorded participants' daily progress, noted trends and addressed negative strategies to help redirect actions and improve progress.
  • Helped residents with activities of daily living, grooming and feeding.
  • Monitored resident safety and security at residence and on outings in community.
  • Planned and implemented appropriate activities to encourage residents to be social and active.
  • Dispensed medications and documented passes to update individual records.
  • Created opportunities for residents to build and exercise coping skills for common triggers and situations.
  • Worked with residents to develop meal preparation and cleaning skills.
  • Assisted individuals with completing daily appointments by helping with mobility and transportation needs.
  • Managed medications and oversaw compliance with personal treatment plans.
  • Completed bed, welfare and security checks on residents.
  • Counseled residents and provided emergency response to handle crisis situations.
  • Educated residents and families about available services and resources.
  • Referred residents to additional medical or community resources.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Administered medications and educated patients and families on correct at-home administration.
12/2005 to Current Residential Support Worker Supportive Concepts For Families | Reading, PA,
  • Recorded participants' daily progress, noted trends and addressed negative strategies to help redirect actions and improve progress.
  • Helped residents with activities of daily living, grooming and feeding.
  • Monitored resident safety and security at residence and on outings in community.
  • Dispensed medications and documented passes to update individual records.
  • Worked with residents to develop meal preparation and cleaning skills.
  • Completed bed, welfare and security checks on residents.
  • Counseled residents and provided emergency response to handle crisis situations.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
08/2008 to 08/2016 Social Worker Baptist Healthcare System, Inc. | Crestwood, KY,
  • Maintained lists of resources helpful to clients.
  • Maintained thorough case history records and wrote detailed reports.
  • Educated patients and caregivers on community resources and post-acute level of care criteria, benefits and coverage.
  • Implemented social service interventions to achieve treatment goals and address client needs.
  • Engaged in community outreach and program development to support patient and caregiver needs.
  • Identified and addressed financial and emotional barriers to discharge and recovery.
  • Developed workable solutions for recurring problems for individuals and families.
  • Interviewed clients individually and in family groups to determine services to best address specific needs.
  • Administered conflict resolution strategies to help families resolve disputes.
  • Provided mental health support to homeless clients and connected each with community resources.
  • Referred patients to community resources for mental health treatment, child protective services and assistance for people with developmental disabilities.
  • Completed intake assessments with patients and drafted community re-entry plans following treatment.
  • Counseled and prepared residents for transition to independent living.
  • Directed protective placement, case management, parent education and family reunification activities.
  • Coordinated mental health assessments for children, adolescents and adults receiving child welfare and prevention services.
  • Visited clients at residence for home study assessments to assist courts with custody decisions.
  • Collaborated with multidisciplinary team of mental health case managers and disability workers.
  • Reduced unnecessary risk of institutional care by treating high-risk clients living in communities.
08/2007 to 08/2008 Children Services Worker River View Hospital | City, STATE,
  • Identified appropriate community resources and provided referrals for services.
  • Worked with community resources to engage youth in pro-social activities and help families access services.
  • Interviewed family members to assess situations, capabilities and problems.
  • Referred family members to outside support options to assist with coping during times of increased stress.
  • Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
  • Conferred with clients to discuss options and goals for various services.
  • Met with clients to determine necessary services and make treatment recommendations.
  • Attended hearings with victims to provide emotional support.
  • Facilitated parental workshops and classes to provide support to children in achieving school and academic success.
  • Assigned, administered and monitored social work cases for individuals and families.
  • Advocated for victims during difficult situations by filing police reports and connecting to needed services.
  • Managed parent support groups addressing topics such as positive discipline and parenting styles.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Education and Training
Expected in 06/2003 to to Associate of Arts | Psychology Quinnipiac University, Hamden, CT GPA:

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Resume Overview

School Attended

  • Quinnipiac University

Job Titles Held:

  • Residential Support Worker
  • Residential Support Worker
  • Social Worker
  • Children Services Worker

Degrees

  • Associate of Arts

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