Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Dependable Residential Cleaner offering 2-year history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. Knowledgeable and dedicated customer service professional with extensive experience in Retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Capable Packager with 2 years of experience meeting customer needs and contributing to team success by working quickly and accurately to package shipments. Talented at selecting and packing containers, labeling boxes and tracking merchandise movement.

  • Warehouse safety
  • Cleaning bathrooms
  • Ceiling fans
  • Hazardous chemical training
  • Vacuuming
  • Residential cleaning
  • Cash Handling
  • Product Knowledge
  • Shipping procedures
  • Housekeeping skills
  • Dusting furniture
  • Mopping and sweeping
  • Window cleaning
  • Vacuuming and sweeping
  • Guest Services
  • Cleaning
  • Customer service
Work History
Resdential House Cleaner, 04/2018 to 06/2020
PepsicoElkins, WV,
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed waste paper and other trash from premises to designated area.
  • Provided excellent house cleaning and maid services to clients.
  • Cleaned residential units, resident's rooms and common areas, including stairwells, of assigned worked areas.
  • Sanitized apartments after move-out or prior to move-in.
  • Collected payment for services rendered and provided client with billing receipts.
  • Followed procedures when using chemical cleaners and power equipment to prevent damage to floors and fixtures.
  • Maintained clean and orderly environment and kept cleaning equipment in excellent condition.
  • Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Adhered to professional house cleaning checklist.
  • Slid beds, sofas and [Type] furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Dusted picture frames and wall hangings with cloth.
Package Handler, 12/2018 to 05/2020
Ralph LaurenMashantucket, CT,
  • Protected materials during transport by correctly assembling boxes and crates.
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Reviewed orders by inspecting labeling, packaging and contents.
Sales Associate, 12/2013 to 04/2017
Wal-Mart Stores Inc.City, STATE,
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Tracked stock using company inventory management software.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Maintained records related to sales, returns and inventory availability.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Educated customers on promotions to enhance sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Assisted customers by answering questions and fulfilling requests.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Answered customer questions regarding merchandise and pricing.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Maintained organized checkout area and swept floors and emptied trash cans.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
High School Diploma: , Expected in
Baltimore Talent Development High School - Baltimore, MD,

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School Attended

  • Baltimore Talent Development High School

Job Titles Held:

  • Resdential House Cleaner
  • Package Handler
  • Sales Associate


  • High School Diploma

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