registered nurse medical surgical unit resume example with 11+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Skills
Patient Assessments
Medical Records Management
Interdisciplinary collaboration
Documentation proficiency
EMR / EHR
Patient Management
Treatment planning
Chronic disease management
Direct Patient Care
Work History
02/2020 to CurrentRegistered Nurse, Medical-Surgical UnitPacific Medical Centers | North Hollywood, CA,
Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
Implemented medication and IV administration, catheter insertion and airway management.
Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
Organized and managed care of patients undergoing various therapies and procedures.
Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments, and supervising team comprised of nurses, LPNs, technicians and unit clerks.
Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
Audited charts and reviewed clinical documents to verify accuracy.
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders and communicating with ancillary departments.
Supervised and managed daily scheduling, tasking and administration.
01/2016 to 02/2020Medical Assistant Martin's Point Health Care | Portsmouth, NH,
Obtained client medical history, medication information, symptoms and allergies.
Collected and documented patient medical information such as blood pressure and weight.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Prepared insurance claim forms or related documents and reviewed for completeness.
Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
11/2014 to 01/2016Patient Account SpecialistEmerus | The Woodlands, TX,
Responded to patient, family and external payer inquiries.
Posted payments and processed refunds.
Worked with outside entities to resolve issues with billing, claims and payments.
Electronically submitted bills according to compliance guidelines.
Reconciled statements with patient records.
Prepared reports detailing billing actions, flags and other key information.
Utilized computer programs to create invoices, letters and other documents.
Contacted patients after insurance was calculated to obtain payments.
Advised customers of alternative actions and strategies for debt repayment and attempted to avoid adversarial communications.
08/2010 to 11/2014AdministratorLiberty Homecare | Dunn, NC,
Collaborated with multidisciplinary teams to facilitate client care needs to create Individual Service Plans.
Fostered professional networks and relationships with service and resource providers to promote continuity and quality of care for clients.
Created care plans that addressed clinical and financial challenges, family requirements and facilitated patient quality of life.
Developed and administered client specific budgets, authorized expenditures and monitored financial accounts.
Collaborated with external agencies to meet educational, professional and transitional needs of clients.
Onboarded new employees with training and new hire documentation.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and client needs.
Education
Expected in 04/2023 to to Bachelor of Science | Nursing University of Phoenix, Tempe, AZGPA:
Expected in 12/2019 to to Associate of Science | Nursing Central Ohio Technical College, Newark, OHGPA:
Expected in 08/2010 to to Certification | Health Information Technology Columbus State Community College, Columbus, OHGPA:
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