Registered Nurse, Icu Home Health Rn Case Manager resume example with 11+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Compassionate Registered Nurse with proven success supporting patients in critical care environments. Hardworking with excellent triage and problem-solving skills in high-stress settings. Competent communication skills with patients of all ages. Highly trained critical care nursing professional accomplished in managing patients' conditions and delivering key treatments. Fully qualified and certified to care for patients with wide range of histories and care requirements. Versed in Joint Commission standards and nursing process. Dedicated and well-qualified ICU RN offering proven skills in patient care, medication administration and treatment implementation. Detail-oriented, responsive and proficient in routine care and emergency response. Versatile Registered Nurse with over 11 years of experience delivering high-quality care to patients in Medical, Surgical, Telemetry, Critical Care units. Proven leader skillful in uniting and guiding nursing teams toward achieving patient care goals and improving satisfaction. Focused on continuously driving innovation and improving patient outcomes. Performs in stressful and crisis situations and interprets and applies policies and procedures with good judgement.

  • Unit administration
  • IV and venipuncture certified
  • Direct and Indirect Patient Care
  • Life-sustaining machines
  • Patient monitoring
  • Medical screening
  • Psychiatric and Mental Health Care
  • Seizure management
  • ELNEC training (End-Of-Life-Care)
  • Wound care specialist
  • SBAR communication
  • Staff Development and Precepting
  • Community advocate
  • Gastroenteral nutrition education
  • Palliative and Pain Management
  • Disease management programs
  • Gastrostomy tube care
  • Infectious disease control
  • Coordinating referrals
  • Nursing Plan Development and Modification
  • Patient education and counseling
  • Tracheostomy care
  • Intake and discharge
  • Patient Care
  • IV drug therapy management
  • Home visits
  • Electronic Health Records Management
  • Patient Satisfaction and Process Improvement
  • Sterilization techniques mastery
  • Diabetes management
  • Acute and rehabilitative care
  • Critical care
  • Advanced Cardiac Life Support (ACLS) certification
  • Colostomy care familiarity
  • Geriatric treatment knowledge
  • Nursing staff leadership
  • Ventilator care
  • Hematology testing aptitude
  • Patient relations
  • Mobility Assistance
  • Medical assessment
  • Culturally sensitive
  • Culturally-sensitive care
  • Laparasopic procedures familiarity
  • Emotional awareness
  • McKesson / Epic Trained / Insurance / Billing & ICD 10 Coding
  • Immunization skills
  • Strong medical ethic
  • Body mechanics knowledge
  • Diagnostic tools experience
  • Patient discharging
  • Vascular care understanding
  • Patient care planning
  • Long-Term Care
  • Follow-up calls
  • Family and patient support
  • Patient Management
  • Nursing Plan Development
  • Medication and IV administration
  • Inpatient and outpatient care
02/2020 to Current Registered Nurse, ICU /Home Health RN Case Manager BON SECOURS MERCY HEALTH | City, STATE,
  • Monitored and managed various treatment and care interventions.
  • Updated physicians on patient test results and assisted in developing care plans.
  • Performed blood and blood product transfusions and intravenous infusions to address patient symptoms or underlying causes.
  • Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
  • Supervised nurse administration of oral, intramuscular and IV medications to patients as prescribed, monitoring responses for adverse reactions.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Treated patients suffering from chronic and acute asthma, seizure disorders and pneumonia.
  • Oversaw patient admission and discharge processes to coordinate related paperwork.
  • Assisted patients with healing and recovery after surgery by closely monitoring and caring for wounds, answering questions and educating about continued care strategies.
  • Prioritized nursing tasks and assignments and accurately reported patient status.
  • Assessed patients' response to treatment and suggested ways to combat side effects.
  • Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
  • Improved patient outcomes and quality of care by determining and suggesting changes to processes.
  • Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
  • Assessed patients in active drug and alcohol withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.
  • Maintained optimal ventilator settings and operations to meet patient care needs.
  • Inserted and managed central, arterial and PICC lines.
  • Coordinated and managed care for patients undergoing myocardial infarction screening and anticoagulation therapies.
  • Treated patients with broad range of acute, life-threatening diagnoses.
  • Managed PA catheters and arterials, vasoactive drug administration and titration, thrombolytic therapy, dysrhythmia interpretation and chest tube management.
  • Provided direct care in surgical, cardiac, and neurological critical care units.
  • Assessed patients upon admission and throughout each shift to quickly spot and respond to life-threatening concerns.
  • Confirmed proper functioning of life support equipment such as ventilators and feeding tubes.
  • Performed nursing care following prescribed rules, policies, protocol and procedures.
  • Achieved best possible outcomes for nursing sensitive indicators, core measures, HCAPS, patient satisfaction and associate satisfaction.
  • Coordinated care for critical issues such as cerebral edema and intracranial pressure, hemodynamic instability and spinal injuries.
  • Executed oral care, endotracheal suctioning, repositioning and chest physiotherapy for critically ill patients.
  • Evaluated and adjusted life support equipment, tubing and peripheral devices providing critical assistance to fragile patients.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Participated in on-call rotations and delivered after-hours care.
  • Administered compassionate care to patients with debilitating back pain, arthritis, fractures, head injuries and strokes.
  • Sterilized equipment and supplies using germicides and autoclaves to protect patients and staff from infection.
06/2010 to 02/2020 RN Staff Nurse (Pulmonary Telemetry / Home Health) AnMed Health Medical Center | City, STATE,
  • Gained knowledge in medical-surgical nursing, psychiatric nursing, critical care nursing, geriatric nursing, and pediatric nursing fields
  • Assisted with the review, development and evaluation of the Interdisciplinary Plan of Care for each patient
  • Developed a keen interest in critical care nursing during my practicum experience in the Pre-Op and PACU
  • Previously Chair of Unit Council 2019-2020
  • Reviewed physician orders and administered therapies, treatments and medications.
  • Coordinated and led in-services to facilitate nursing leadership development and career growth.
  • Developed and adapted individualized treatment plans according to patient recovery goals.
  • Advised, coached and mentored experienced and student nurses on medical issues, crisis management and appropriate nursing interventions.
  • Delivered extensive training to newly hired employees and student nurses, offering insight and assistance related to emergent situations.
  • Facilitated transition to home care by providing patients with continued care information and discharge instructions.
  • Developed care plans complete with effective nursing measures to improve patients' mental and physical health.
  • Evaluated patients to develop and update treatment plans while anticipating day-to-day needs.
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
  • Promoted healthy lifestyle choices to reduce re-emergence of painful or dangerous symptoms.
  • Monitored and educated nursing students and externs on proper care procedures and prioritization strategies.
  • Answered patient questions and provided take-home materials for further information.
  • Mentored new nurses on practices and procedures to drive patient outcome goals.
  • Identified irregular telemetry readings and initiated corrective action plans.
  • Instructed patients, families and caregivers on diagnoses, chronic disease management and medication self-management.
  • Facilitated strategic goals aimed at increasing satisfaction and improving outcomes through compassionate, precise and high-quality nursing care.
  • Prioritized patient care assignments based on patient conditions to achieve optimal outcomes.
  • Collaborated with interdisciplinary healthcare professionals to create, implement and adapt individualized care plans.
  • Knowledge and Experience with the Intake Process, Referral Processing, Billing, Coding, Workqueues, Auditing, On Call Triage, Home Telemonitoring, Epic, Oasis, Medicare/Medicaid Billing, Scheduling, Familiar with CMS/CHS
01/2015 to 09/2019 Nursing Supervisor /Manager Family Care Management | City, STATE,
  • Trained employees on additional job positions to maintain coverage of roles.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Aided in negotiation with vendors and suppliers to reduce overall costs.
  • Maintains nursing guidelines by writing and updating policies and procedures
  • Maintains nursing operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures
  • Maintains nursing staff by recruiting, selecting, orienting, and training nurses and auxiliary staff
  • Completes patient care requirements by scheduling and assigning nursing and staff; following up on work results
  • Maintains nursing staff by recruiting, selecting, orienting, and training nurses and auxiliary staff
  • Completes patient care requirements by scheduling and assigning nursing and staff; following up on work results
  • Knowledge of Local Community Resources to assist patients in Management of their care in their homes
  • Maintains a cooperative relationship among health care teams by communicating information; responding to requests; building rapport; participating in team problem-solving methods
  • Contributes to team effort by accomplishing related results as needed.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Delegated work to staff, setting priorities and goals.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Developed and mentored team members to provide hospitable, professional service while adhering to established service models.
  • Reviewed employee performance and delivered constructive feedback to improve performance.
Education and Training
Expected in 05/2010 Associate of Applied Science | Nursing Greenville Technical College, Greenville, SC GPA:

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Resume Overview

School Attended

  • Greenville Technical College

Job Titles Held:

  • Registered Nurse, ICU /Home Health RN Case Manager
  • RN Staff Nurse (Pulmonary Telemetry / Home Health)
  • Nursing Supervisor /Manager


  • Associate of Applied Science

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