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Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Personable Medical Assistant bringing 13 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
- Venipuncture and Phlebotomy
- Understands Medical Procedures
- Proper Sterilization Techniques
- HIPAA Compliance
- Professional Bedside Manner
- Inventory and Supply Management
- Operating EKG Equipment
- Updating Medical Records
- Procedure Assistance
- Check-In and Check-Out Procedures
- Problem Anticipation and Resolution
- Pharmacy Relations
- Critical Thinking
- Clear Communication
- Cleaning and Organizing
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- Completing Insurance Forms
- Wound Care
- Time Management
- Coordinating Drug Refills
- Diagnostic Testing
- Multitasking and Prioritization
- Treatment Room Preparation
- X-Ray Processing
- Medication Administration
- Multi-line Telephone System Operation
- Routine Laboratory Testing
- Blood and Tissue Collection
- Examination Preparation
- Decision Making
- Appointment Scheduling
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03/2021 to Current Registered Medical Assistant/Phlebotomy Technician Freeman Neosho Physicians Group – City, STATE,
- Prioritized patient safety, satisfaction and clinical outcomes in day-to-day activities.
- Monitored daily performance and patient outcomes to maintain quality assurance.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Cleaned and maintained medical equipment following procedures and standards.
- Documented notes during patient visits.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
04/2015 to 03/2021 Registered Medical Assistant/Registered Medical Assistant/Phlebotomist Dr Ronald Browning – City, STATE,
- Performed preliminary physical tests to accurately record results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Documented notes during patient visits.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Cleaned and maintained medical equipment following procedures and standards.
09/2011 to 04/2015 Registered Medical Assistant/Phlebotomist Carthage Mercy – City, STATE,
- Performed preliminary physical tests to accurately record results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Documented notes during patient visits.
- Incorporated outside records into charts and EHR.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Cleaned and maintained medical equipment following procedures and standards.
Expected in 11/2011 Medical Assistant/phlebotomy: Medical Assisting
Franklin Technology Center - Joplin, MO
GPA:
Expected in 05/1996 High School Diploma:
Webb City High School - Webb City, MO
GPA:
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