Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Diligent Social Work Intern with aptitude for effectively communicating with clients. Skilled at helping clients develop life skills and coping mechanisms. Well-versed in applying conflict resolution techniques to mediate family crisis.

  • Ability to skillfully complete multiple task
  • Concurrent assignments and projects from start to finish
  • Exceptional organization
  • Problem solving, decision making and communication skills
  • Possess tact, patience, analytical thinking and willingness to assist others
  • Proficient in Microsoft office
  • Energetic and presentable personality
  • Sensitive to the needs of patients
  • Appointment setting
  • Positive and negative reinforcements
  • ABA techniques
  • Report writing
  • Behavior management
  • Defining treatment objectives
  • Planning and coordination
  • Problem resolution
  • First Aid/CPR
  • Setting up activities
  • Early childhood education
  • Special needs education
  • Maintaining safe environments
  • Behavior modeling
10/2020 to Current
Registered Behavioral Technician Elwyn Santa Clara, CA,
  • Communicated with patients' family members to explain treatment process, answer questions and maintain relationships.
  • Assisted with building life and social skills useful for everyday activities and interactions.
  • Developed activity plans and instructional materials to assist with treatment.
  • Planned and implemented individualized interventions as part of behavior treatment plans.
  • Documented patients' activities and behaviors into EHR system for recordkeeping.
  • Defined problems, selected methods and completed experiments to gather data.
  • Compiled data, distilled information and assessed trends using advanced mathematical approaches.
  • Determined central concerns and identified optimal strategies of investigation and remediation.
  • Maintained thorough records and submitted timely reports of project activities, findings and recommendations.
  • Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
  • Educated patients, families, and caregivers on diagnosis, treatment, and disease management, equipping them with tools to achieve and maintain optimal psychiatric and mental health.
  • Assisted clients with identifying feelings and behaviors by asking open-ended questions.
  • Developed appropriate policies for identification of medically-related social and emotional needs of clients.
  • Accurately documented all observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
  • Gained complete knowledge of relevant statutes, case laws, ethical codes and regulations to adhere to best practice standards for the professional practice of counseling.
  • Gathered information from families and social services agencies to inform development of treatment plans.
  • Worked with parents and teachers to implement consistent behavior therapy techniques at home and school.
  • Conducted outreach, advocacy and rehabilitative services for regular cases and crisis intervention.
  • Delivered seamless care, minimizing misuse and diversion through close collaboration with peers.
  • Applied behavioral analysis techniques to reduce behavioral concerns in clients.
  • Discussed replacement strategies to increase desired behaviors and transfer skills to family and community providers.
  • Documented staff information, including service plans, treatment reports and progress notes.
  • Utilized theoretical approaches to treatment such as Cognitive Behavioral Therapy, Play Therapy, and Narrative Therapy
  • Utilized meditation, guided imagery and reiki with patients and families.
  • Tracked all incoming patient information, intervention plans and patient responses to treatment.
  • Collaborated with multidisciplinary team to determine effective treatment plans.
07/2018 to 07/2019
Home Health Aide Res-Care, Inc. Bethlehem, PA,
  • Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
  • Answered questions and assisted with health system coordination, patient rights and privacy of personal information.
  • Conducted games and other activities to engage clients and provide mental stimulation and entertainment.
  • Coordinated and engaged in community outreach and local events to educate on chronic illness, at-home care and preventative self-exams.
  • Improved patient outlook and daily living through compassionate care.
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Managed various daily job tasks, including patient transportation and appointment scheduling.
  • Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
  • Fostered independence in disabled individuals while closely monitoring safety at all times.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Delivered high level of assistance with cooking, meal preparation and shopping.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Mopped floors, vacuumed, washed dishes and performed other household chores to assist clients.
  • Documented client progress in charts and logbooks.
12/2016 to 08/2017
Assistant Teacher Save The Children Mcgehee, AR,
  • Developed multilingual and multicultural staff and curriculum to serve families from diverse backgrounds.
  • Familiarized parents with center's policies, regulations, fees and curriculum.
  • Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
  • Identified early signs of emotional or developmental problems in children and brought problems to parents' attention.
  • Managed general housekeeping duties, including feeding, diapering, resting, and cleanup.
  • Monitored children's play activities to identify additional learning opportunities or behavioral issues.
  • Supported children's emotional and social development by adapting communication tactics for differing client needs.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Created and implemented developmentally appropriate curriculum.
  • Led reading classes for preschool-aged children to build foundational knowledge.
  • Encouraged early literacy through read-aloud time and alphabet games.
  • Encouraged children to be understanding and patient with others.
  • Maintained developmentally appropriate environment.
  • Offered detailed daily reports that outlined each child's activities.
  • Communicated with children's parents and guardians about daily activities, behaviors and problems.
  • Escorted children on outings and trips to local parks and zoos.
  • Established indoor and outdoor safe play environments for toddler-age children.
  • Sparked creativity and imagination by helping children discover new things each day.
  • Supervised circle time, free play, outside play and learning and developmental activities.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Incorporated music and art activities to encourage creativity and expression.
Education and Training
Expected in 05/2021
Bachelor of Science: Social Work
Central State University - Wilberforce, OH,
Expected in 06/2017
High School Diploma:
Kenwood Academy - Chicago, IL,
Activities and Honors

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School Attended

  • Central State University
  • Kenwood Academy

Job Titles Held:

  • Registered Behavioral Technician
  • Home Health Aide
  • Assistant Teacher


  • Bachelor of Science
  • High School Diploma

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