Registered Behavioral Technician Resume Example

Serving is an blessing in disguise. Its all about the way you treat others and the extra mile you go out your way to see them smile. Taking the extra step is all apart of customer service. Seeing what more you can do for your guests. The list below some of the important task I accomplished and attended while working the time I did at Red Lobster. Relocating to Columbus, Ga caused me to depart from Red Lobster.

• Placed reservations through phone and via text.
• Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
• Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
• Promoted desserts, appetizers and specialty drinks.
• Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
• Operated POS terminals to input orders, split bills and calculate totals.
• Managed closing duties, including restocking items and reconciling cash drawer.
• Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
• Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
• Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
• Prepared salads and appetizers to back up kitchen staff.
• Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
• Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
• Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
• Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
• Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
• Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
• Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
• Recorded orders and partnered with team members to efficiently serve food and beverages.
• Upsold customers and optimized table-turns, outperforming wait staff average sales by up to 76%.
• Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
• Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.

Working at Verizon was something i enjoyed to the fullest. I am a people person and anyway i can help someone else is a way I insist on being involved in. Verizon is a very popular company that consist of selling very important electronics EVERYONE uses. Not only did I get to teach and learn along the way, but I also got to save people in the awesome devices they were enjoying. Here are some other responsibilities i encountered while being employed at Verizon.

• Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
• Strengthened branding initiatives by coordinating annual events to maximize outreach.
• Planned and followed through with inventory management for each store.
• Achieved sales goals, increasing revenue by 54% for top accounts in monthy levels and expanding personal sales portfolio by 35 new accounts.
• Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
• Created and implemented store displays, promoting sales and growth.
• Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
• Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
• Followed up after sales to assess satisfaction and identify ongoing requirements.
• Assisted customers during selection process and helped choose perfect products to meet individual needs.
• Elevated customer purchasing experiences to ensure steady revenue.
• Built client base and promoted products to new and existing clients.
• Negotiated and closed deals with minimal oversight.
• Cultivated strong relationship with customers while fostering positive business image.
• Interfaced with customers to resolve problems quickly.
• Helped improve and drive business success by delivering sales, credit, warranty and other key metrics.

Hospitals are an atmosphere where everyone dreads going for many reasons unnamed. Helping out my patients and doctors anyway possible was my main goal at the end of everyday. From filing insurance to rescheduling doctor visits I was your girl. I will list a numerous of task I did while employed there.

• Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
• Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
• Kept reception area clean and organized to offer positive first impression to every visitor.
• Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
• Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
• Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff.
• Generated shipment invoices, prepared packages and set up courier deliveries for customers.
• Took accurate messages for staff and management to facilitate open and speedy communication.
• Sorted incoming mail and directed to correct personnel each day.
• Coordinated and communicated with 100s of clients daily to gather pertinent information.
• Scheduled doctor appointments for my staff.
• Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
• Entered data in insurance software to keep records of account and patient information.