registered behavioral technician resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary
  • Motivated, personable professional with knowledge of medical equipment and computer entry
  • Readily develop rapport to inter act with patients, families, staff and other health care professionals, out going , team player
  • Dedicated individual ;reliable ,reputation for consistently going beyond what is required
  • Flexible and versatile, able to maintain a sense positive communication under pressure, or stressful situations.
  • Possess special sensitivity to meeting diverse needs in varied situations

Multi-talented Professional consistently rewarded for success in classroom management and mediation s to prevent conflict. Experience in student achievement and positive peer interactions. Staff communication under various crisis intervention procedures positively impacting overall morale and student success. Paraprofessional/RBT with over 15 years of successful experience in working with the public. Recognized consistently for performance excellence and contributions to success in leadership and professional standards. Strengths in working under stress and problem solving, backed by training in RBT.

Proactive Unit Secretary aiming to secure a Unit Secretary opportunity to apply many years of healthcare experience. Frequently commended for a proactive and patient-focused attitude. Eager to bring superior performance and a strong work ethic to help achieve team goals.

Maintain high-volume medical office environments by efficiently coordinating files, appointments and other patient needs. Proven skills in Customer service and working in a fast past environments with expertise in managing provider requirements. Positive and upbeat with excellent interpersonal communication skills.

  • Customer Service
  • Order entry
  • Scheduling
  • Lab test documentation
  • Administration Support
  • Nursing station operations
  • Patient data confidentiality
  • Acute care
  • Medical Terminology
  • Resuscitation(CPR)
  • Patient Flow
Work History
01/2004 to Current
Registered Behavioral Technician Merakey Kulpmont, PA,
  • Special needs assistant, class room assistance, ensured to resolve student problems, teaching 6-8th ,math, reading, social and development skills
  • Displayed sensitivity to cultural and linguistic needs of clients and families served
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy
  • Developed goal-oriented psycho-educational and activity therapy groups to improve clients' level of functioning
  • Participated in lesson planning and curriculum implementation through use of problem solving and coping skills, which promotes smoother academic and instruction time
  • Implemented math,and ELA exercises and used repetition, which enabled students to grasp new academic lessons and concepts quickly
  • Instructed small groups of students in basic concepts such as multiplication, division, and reading comprehension
01/1998 to 01/1999
Emergency Room Secretary Signature Healthcare Cookeville, TN,
  • Public communications, customer service, computer entry, precisely organized loading and unloading of cargo, freight, priority mail, customer luggage
  • Organized patient files and streamlined operations to improve efficiency
  • Completed skilled administrative work to support all office staff and operational requirements
  • Coordinated front office duties, including customer service, patient scheduling and billing
  • Assessed situation severity of emergent medical incidents and provided care accordingly
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Executed well-informed critical decision making in high-pressure situations
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care
  • Increased customer satisfaction by resolving Patient Family questions or issues
  • Completed clerical tasks such as filing, copying and distributing mail
  • Contributed to team results in fast-paced CCU/ ER environments
01/1988 to 01/1992
Unit Secretary Mercy Hospital City, STATE,
  • Coronary care unit Secretary: public communications, adequate urgent physician order entry, urgent lab test and results, multi-line phone adequacy, copier, fax machine and computer skills, interdepartmental correspondence urgent test scheduling, filing medial records,scheduling labs and test
  • Completed skilled administrative work to support all office staff and operational requirements
  • Transcribed doctors' medication orders, lab test requests and care plans
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed
  • Processed lab paperwork and requests according to physicians' orders
  • Provided information for patient admissions and discharges to foster timely processing
  • Organized patient files and streamlined operations to improve efficiency
  • Maintained rapport with all unit staff, including physicians, nurse and other healthcare personnel
  • Managed incoming calls and directed to appropriate department
  • Successfully scheduled patient appointments and placed reminder calls to ensure exceptional customer experience
  • Organized paperwork such as charts and reports for office and patient needs
Expected in 2015
Registered Nursing Program:
Community College of Allegheny County - Pittsburgh, PA
Expected in 1988
Associates Degree:
Clarissa School of Fashion Design - Pittsburgh, PA
Expected in 1986
Schenley High School - Pittsburgh, PA

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Resume Overview

School Attended

  • Community College of Allegheny County
  • Clarissa School of Fashion Design
  • Schenley High School

Job Titles Held:

  • Registered Behavioral Technician
  • Emergency Room Secretary
  • Unit Secretary


  • Registered Nursing Program
  • Associates Degree
  • Diploma

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