Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Trend-setting, compassionate professional successful at listening to needs of clients and collaborating on creative visions. Bringing diverse knowledge base of design styles and techniques. Innovative professional with experience in providing creative and personalized interior spaces according to specifications, budget and functionality. Proven leader in fostering interpersonal relationships with clients to build a strong and reputable connections. Proven leader in driving creative projects by working closely with teammates in a results-driven industry. With psychological and behavioral management background, this professional comes equipped with unique and valuable interpersonal skills necessary to establish and maintain clientele.

  • Project planning
  • Analytical
  • Critical thinking
  • Team management
  • Group facilitation
  • Client relations
  • Project management
  • Conflict management
  • Schedule management
  • Microsoft Office Suite expert
  • Proficient in AutoCAD
  • Drafting
  • Space planning
  • Organization
  • 4 years of customer service/sales experience
Registered Behavioral Technician, 07/2018 - 03/2019
Merakey Lock Haven, PA,
  • Provides one-to-one intensive Applied Behavioral Analysis services to children with Autism Spectrum Disorders, ages 2-22 in natural environment teaching to promote generalization of skills taught in home, school, and community
  • Implemented Applied Behavioral Analysis techniques including DTT, PRT, PECS to increase language and communication, appropriate play skills, cooperation skills, and self-help skills during 1:1 therapy sessions
  • Promotes dignity, respect and safety of clients by appropriately implementing Quality Behavioral Solution Safety-Care strategies, to include crisis prevention and minimization, de-escalation and physical management
  • Worked directly with clients in the field, observed behavior, collected data, measured client's independent success, calculated percentages, and reported results to employer and client guardians daily
  • Trained teachers and guardians of children with autism in the four functions of behavior, implemented behavioral goals, and modeled teaching strategies
  • Communicated with clients, employers, and schedulers daily with Microsoft Outlook, text messaging, and phone calls.
  • Developed and deepened relationships with fellow staff members to enhance team collaboration.
Behavioral Health Case Manager II, 06/2017 - 03/2018
Anthem, Inc. Pembroke Pines, FL,
  • Supervise all clients throughout the day to ensure health and safety
  • Evaluate patients' needed services and monitor client progress in meeting treatment plan goals and objectives
  • Maintain notes daily on all individuals assigned to designated unit Conduct daily medical billing using Milan Medical System
  • Teach psychoeducational group sessions until individuals can complete skills independently
  • Conduct client satisfaction surveys quarterly
  • Enable clients to perform assigned tasks through support, education, and coaching as well as promoting an atmosphere conducive to member involvement and self-determination
  • Facilitate psychosocial group sessions
  • Maintain patient files case records including writing clear and concise progress notes on all clients daily.
  • Handled complex cases and participated in intradepartmental projects and team initiatives to determine best treatment options for patients.
  • Coordinated counseling efforts with mental health professionals, doctors, nurses and social workers.
  • Supported over 25 patients while monitoring and evaluating effectiveness of care plans and providing modifications when necessary to achieve desired results.
  • Responded to crisis situations when severe mental health and behavioral issues arose.
Habilitation Technician/Direct Support Professional, 10/2016 - 02/2018
ResCare City, STATE,
  • Maintain organized and sanitary living space for the clients
  • Redirect and/or prompt patients when having destructive behavioral incidents
  • Update and communicate with the team on all of the clients' continual emotional, mental, and physical states
  • Manage and budget the clients' finances.
  • Transported clients to doctor's appointments and errands.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Documented client progress in charts and logbooks.
  • Partnered with interdisciplinary teams to implement care plans.
  • Liaised between doctors and patients about care plans, progress and changing health conditions.
Education and Training
Bachelor of Arts: Psychology, Expected in 05/2016
University of North Carolina At Greensboro - Greensboro, NC,
Bachelor of Arts: Sociology, Expected in 05/2016
University of North Carolina At Greensboro - Greensboro, NC
: Interior Design, Expected in
Austin Peay State University - Clarksville, TN
Microsoft Office (10+ years) SPSS (4 years) Autism Experience Behavioral Health Data Collection Behavioral Therapy Applied Behavior Analysis Project management (3 years) Languages Spanish - Expert Certifications and Licenses Registered Behavioral Technician July 2018 CPR/First Aid July 2018 Behavioral Case Manager 2 August 2017 Guardian ad Litem March 2016 to Present Certified Residential Interior Designer (Pending) AutoCAD (Pending) Project Management Professional (PMP) (Pending) Groups National Society of Collegiate Scholars 2016 to Present
Spanish :
Native/ Bilingual:
Negotiated :

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School Attended

  • University of North Carolina At Greensboro
  • University of North Carolina At Greensboro
  • Austin Peay State University

Job Titles Held:

  • Registered Behavioral Technician
  • Behavioral Health Case Manager II
  • Habilitation Technician/Direct Support Professional


  • Bachelor of Arts
  • Bachelor of Arts
  • Some College (No Degree)

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