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Registered Behavior Technician Resume Example

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REGISTERED BEHAVIOR TECHNICIAN
Professional Summary

Patient and empathetic professional with extensive background in animal care, customer service and experience in diverse office environments. Desires a position as a veterinary receptionist/technician.
Skills
  • Compassionate
  • Outgoing and warm demeanor
  • Enthusiastic
  • Calm under pressure
  • Superior verbal and written communication skills
  • Excellent interpersonal skills
Work History
02/2014 to Current
Registered Behavior TechnicianPriorities ABA – Greenville, NC
  • Worked with interdisciplinary team members to evaluate children's progress and implement appropriate learning plans.
  • Monitored clients' overall progress with individual charts and files.
  • Maintained detailed files of clients' behaviors and progress.
  • Communicated regularly with supervisors about daily activities and behaviors.
  • Addressed behavioral and learning issues with parents and supervisors.
  • Identified early warning signs of emotional and developmental problems in children.
  • Developed excellent working relationships with clients' families to facilitate progress and lend support to the family overall.

05/2013 to 12/2013
Sales Associate/KeyholderBeaufort Olive Oil – Beaufort, NC
  • Answered customer telephone calls promptly and in an appropriate manner
  • Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
  • Operated a cash register for cash, check and credit card transactions with 100% accuracy.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Built long-term customer relationships and advised customers on purchases and promotions.
12/2004 to 11/2009
Supply Administration ClerkUnited States Marine Corps – Cherry Point, NC
  • Supported an organization of 300-800 personnel in different countries and missions. 
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Answered an average of 50 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Generated reports detailing inventories and purchase requests.
  • Organized and maintained 10 years worth of files.
Education
2012
Bachelor of Arts: History
University of North Carolina-Wilmington - Wilmington, NC
Volunteer Work

D.O.G.S. (Doggie Orphans Great and Small, Havelock NC) 2009-2010

  • Volunteer educator/assistant and foster

C.A.R.S. (Croatan Animal Rescue Society, New Bern, NC) 2010-2013

  • Volunteer educator/assistant and foster

Beaufort Maritime Museum (Beaufort, NC) 2013

  • Volunteer educator, tour guide, reception desk
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Resume Overview

Companies Worked For:

  • Priorities ABA
  • Beaufort Olive Oil
  • United States Marine Corps

School Attended

  • University of North Carolina-Wilmington

Job Titles Held:

  • Registered Behavior Technician
  • Sales Associate/Keyholder
  • Supply Administration Clerk

Degrees

  • Bachelor of Arts : History

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