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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

 

Patient and empathetic professional with extensive background in animal care, customer service and experience in diverse office environments. Desires a position as a veterinary receptionist/technician.
Skills
  • Compassionate
  • Outgoing and warm demeanor
  • Enthusiastic
  • Calm under pressure
  • Superior verbal and written communication skills
  • Excellent interpersonal skills
Work History
Registered Behavior Technician, 01/2014 to Current
Rwj BarnabasRemote/Somerset/Ocea, NJ,
  • Worked with interdisciplinary team members to evaluate children's progress and implement appropriate learning plans.
  • Monitored clients' overall progress with individual charts and files.
  • Maintained detailed files of clients' behaviors and progress.
  • Communicated regularly with supervisors about daily activities and behaviors.
  • Addressed behavioral and learning issues with parents and supervisors.
  • Identified early warning signs of emotional and developmental problems in children.
  • Developed excellent working relationships with clients' families to facilitate progress and lend support to the family overall.

 

Sales Associate/Keyholder, 04/2013 to 11/2013
Beaufort Olive OilCity, STATE,
  • Answered customer telephone calls promptly and in an appropriate manner
  • Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
  • Operated a cash register for cash, check and credit card transactions with 100% accuracy.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Built long-term customer relationships and advised customers on purchases and promotions.
Supply Administration Clerk, 11/2004 to 10/2009
United States Marine CorpsCity, STATE,
  • Supported an organization of 300-800 personnel in different countries and missions. 
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Answered an average of 50 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Generated reports detailing inventories and purchase requests.
  • Organized and maintained 10 years worth of files.
Education
Bachelor of Arts: History, Expected in 2012
University of North Carolina-Wilmington - Wilmington, NC
GPA:

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Resume Overview

School Attended

  • University of North Carolina-Wilmington

Job Titles Held:

  • Registered Behavior Technician
  • Sales Associate/Keyholder
  • Supply Administration Clerk

Degrees

  • Bachelor of Arts

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