Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Recruiting Assistant offering background supporting talent acquisition. Talented at evaluating resumes, interviewing applicants and performing background checks and participation in on-boarding orientations. Highly detailed, organized and accurate.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

  • Policies implementation
  • Personnel engagement
  • Planning and coordination
  • Organization
  • Business operations
  • Customer service
  • Inbound and outbound calling
  • Effective communication
  • Customer relationship management
  • Quality assurance
  • Credit card payment processing
  • Call center experience
  • Public relations
  • Data entry
  • Invoicing and billing
  • Scheduling and calendar management
  • Accounts reconciliation
  • Reception
  • Banking operations
  • Customer service orientation
  • Scheduling meetings
  • Expense reporting
12/2019 to 08/2020 Recruiting Assistant City Of Odessa | Odessa, TX,
  • Maintained continual communication with recruiters regarding job seekers and recruiting process.
  • Posted and managed job advertisements to support candidate searches and sourcing.
  • Updated and maintained recruitment and personnel files.
  • Planned and carried out recruiting events such as career fairs and Recruiting Presentations.
  • Executed integrated recruiting campaign across multiple media channels.
  • Sourced and developed sourcing leads to increase recruiting base.
  • Developed processes and metrics that supported achievement of organization's business goals.
12/2018 to 01/2020 Food Service Worker Webster At Rye | Rye, NH,
  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Cleaned work areas, equipment and utensils.
  • Utilized approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
  • Distributed supplies, utensils and portable equipment.
  • Maintained order and cleanliness of work areas in conformance with health codes.
  • Washed, peeled, cut and measured recipe ingredients.
  • Ensured compliance with company service standards, including inventory and cash control procedures.
  • Upheld food safety standards at all times.
  • Monitored inventory and promptly reported items that needed to be reordered.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
  • Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep.
  • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
  • Kept work areas, utensils and pans cleaned and sanitized.
  • Plated completed meals in appealing arrangement and set in designated areas for delivery to patrons.
  • Adjusted preparation and ingredients to accommodate dietary restrictions and allergies.
  • Protected food from spoilage by storing according to safety procedures.
  • Verified compliance with all sanitation and safety requirements.
  • Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings each morning.
09/2015 to 03/2016 CVS Campaign Customer Service Convey Health Solutions | City, STATE,
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Processed customer account changes.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Shared detailed information regarding Medicare Product options to help customers make decisions.
  • Documented conversations with customers to track requests, problems and solutions.
  • Educated customers on special pricing opportunities and company offerings.
  • Consulted with customers regarding tiers, pricing and alternative drug needs,
  • Translated services for Medicare clients serving foreign-speaking customer needs throurgh translation services.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
  • Evaluated benefits for each caller to determine service needs and address concerns.
  • Delivered high level of service and support to each customer, paving way for future business opportunities.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
01/2002 to 03/2016 Office Manager /Marketing Manager Guaranteed Inspections | City, STATE,
  • Elevated productivity initiatives and managed presidential calendar, including coordinating itinerary and scheduling appointments.
  • Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance.
  • Quoted and prepared proposals for business services such as building, pest and mold inspections.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Oversaw office financial management, including AP/AR and payroll administration.
  • Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
  • Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Managed financial documentations such as expense reports and invoices.
  • Served as main point of contact for outside vendors.
  • Managed office inventory and placed new supply orders.
  • Drafted internal documents and memoranda.
  • Liaised directly with customers to meet needs and maintain satisfaction.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Elevated customer satisfaction ratings by resolving client and case issues efficiently.
  • Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
  • Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
  • Strengthened community outreach by coordinating Presentations, including managing marketing and vendor relations.
  • Completed billing, collections and reporting duties on daily basis.
  • Scheduled appointments and maintained master calendar.
  • Ensured that all operations met federal and state laws.
  • Oversaw digital patient charting, including data entry and administrative duties regarding insurance, billing and accounts receivable.
  • Elevated customer satisfaction ratings by resolving client and case issues effectively.
Education and Training
Expected in | Liberal Arts And Sciences Bradley University, Peoria, IL GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Bradley University

Job Titles Held:

  • Recruiting Assistant
  • Food Service Worker
  • CVS Campaign Customer Service
  • Office Manager /Marketing Manager


  • Some College (No Degree)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: