Assisted senior-level credit officers with complex loan applications.Performed daily maintenance of the loan applicant database. Adhered to all federal and state compliance guidelines relative to retail mortgage lending.
Completed documentation for product and service sales. Generated high volume of referrals. Greeted store customers promptly and responded to questions with knowledgeable service.
Processed cash withdrawals. Researched and resolved customer issues on personal savings, checking and lines of credit accounts. Examined checks for identification and endorsement. Balanced daily cash deposits and bank vault inventory with a zero error rate. Assembled in-store marketing displays. Maintained confidentiality of bank records and client information.
Monitored customer preferences to determine focus of sales efforts. Wrote sales slips and sales contracts. Shared product knowledge with customers while making personal recommendations. Maintained friendly and professional customer interactions. Networked client database.
Created and maintained computer- and paper-based filing and organization systems for records, reports and documents. Handled and distributed all incoming and outgoing mail. Provided logistical support to visiting executives in coordination with other Executive Assistants. Collaborated with other administrative team members, human resources and the finance department on special projects and events.
Researched using BNA and CCH for tax matters related to clients. Worked with management to document and offset unusual expense variances in their respective areas. Assisted in the creation of vendor contracts for outside vendors. Prepared financial and regulatory reports required by laws, regulations or boards of directors.
Wrote order supply requests to replenish merchandise. Maintained daily record of all transactions. Delivered excellent customer service by greeting and assisting each customer. Stocked and restocked inventory when shipments were received. Reorganized the sales floor to meet company demands. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Placed newspaper and radio hourly jobs advertisement Recruitment Screened candidate applications Interviewed candidates New hourly employee on-boarding Employee training Managed 15 employees.
Placed newspaper and radio hourly jobs advertisement. Recruitment. Screened candidate applications. Interviewed candidates. On-boarded new hourly employees. Trained sales and technician teams. Managed 12 employees.
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