program director behavioral health technicon resume example with 20+ years of experience
Courteous and personable employee, eager to learn, lead, and grow within new business programs and projects. Extensive experience in multiple areas of business. Brings wisdom earned over twenty year-careers in management and successful businesses. Driven Program Director successful at overseeing cost-effective, high-quality programs, program operations, administration and outreach. Offering extensive experience in managing well-run operations, coordinating behavioral supports for clients, and achieving solid results. Strong history of maintaining accurate documentation and daily reports, helping clients and assisting with daily programming.
I am ready to leverage twenty years of experience and pursue a growth-oriented position. Well-versed in multitasking to achieve challenging goals. I am prepared to take on challenging roles and use my experience to grow further.
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- Created comprehensive progress reports on all programs to show progress.
- Oversaw completion of productivity goals and educated employees on established company processes.
- Managed program operations and provided strategic leadership for all workers.
- Identified behaviors associated with substance abuse and recognized signs of being under influence of alcohol or drugs.
- Completed reports daily and submitted to management for evaluation.
- Completed all daily technical logs.
- Completed daily client rounds and tracked client movements.
- Documented behavioral incidents thoroughly to keep accurate records.
- Developed and deepened relationships with fellow staff members to enhance team collaboration.
- Educated clients on important life skills, including housekeeping and food preparation.
- Maintained all client and employee areas in good working order and with adequate supplies.
- Scheduling client personal and doctors appointments.
- Insurance billing
- Transportation of clients and medical needs.
- Responsible for all office and client inventory including ordering and managing all incoming and outgoing packages
- Observed and conducted urine drug samples and alcohol swab tests.
- Responsible for the up-keeping of all maintenance and safety protocols for company vehicles and office maintenance.
- Communicated with clients and families in professional and respectful manner, effectively building lasting relationships.
- Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.
- Selected proper cutting tools, calculating parameters to manufacture components and parts.
- Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
- Documented daily production data and submitted accurate time logs to keep management up-to-date, using Adobe Illustrator.
- Executed bench, machine and hand tool work by shaping, fitting and assembling machine parts from metal stock.
- Fastened and adjusted jigs and stops on machine tables to facilitate positioning of materials.
- Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
- Obtained appropriate tooling and fixtures to revise setups on calibrated test strands.
- Operated multiple fabricating machines, including cutoff saws, shears, rolls, brakes, presses and forming or spinning machines.
- Removed and replaced worn machine accessories to keep products within desired tolerances.
- Assisted assessment of finalized product development to maintain QC standards.
- Completed product assembly according to standardized procedures.
- Defined project plans and timelines, managed workflow and personnel and achieved completion deadlines on or before schedule.
- Assessed project risks and devised mitigation actions encompassing close attention to contracts and service level agreements by subcontractors and vendors, external dependencies and potential roadblocks.
- Applied extensive expertise in System Development Lifecycle (SDLC) methodologies and Agile project management techniques to manage multiple project teams.
- Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency .
- Enhanced development and drove continuous improvement of project delivery process by providing strong program leadership.
- Built strong community relations with subcontractors and vendors to optimize cost savings and complete timely preconstruction.
- Mitigated work flow down time, accurately scheduling enterprise service installation completion.
- Handled continuous project monitoring and management, including developing forecasts, tracking expenses and approving payments.
- Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
- Brought projects in on-time and in accordance with budget and quality standards.
- Coordinated extensive planning required for complex contracts, including development of project milestones and budget.
- Coordinated complex contract administration, including defining project milestones and developing budget.
- Utilized project schematics, drawings and specifications to complete detailed and highly accurate take-offs.
- Collaborated with cross-functional teams to draft project schedules and plans.
- CPR Certified
- HIPPA Certification
- First Aid Certification
- Client Patient Rights
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Resume Overview
School Attended
- Portage Adult Education
Job Titles Held:
- Program Director, Behavioral Health Technicon
- Machine Operator
- Project Manager
Degrees
- GED
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