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Produce/Seafood Clerk Resume Example

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PRODUCE/SEAFOOD CLERK
Summary

Talented customer service representative and team leader offering 10 years of success in retail environments. Strategic thinker with 10 plus years of computer proficiency. Offers proven ability to build effective teams. Committed to identifying and leveraging opportunities for growth. Hardworking and reliable with strong ability in leading a team. Offering my dedication, and my willingness to learn anything thrown at me. Highly organized, proactive and punctual with team-oriented mentality. Strong knowledge of Customer Service and leadership. Communicative and team-oriented and a fast learner with any type of software. Proven history of fostering the best coarse of action to meet team, individual and management objectives.

Skills
  • Food safety understanding
  • Preparing orders
  • Weighing product
  • Replenishing stock
  • Sanitizing surfaces
  • Packing shrimp
  • Team contribution
  • Consistent presentations
  • Safe food handling
  • Proper storage and preservation
  • Problem resolution
  • Process improvement
  • Business operations
  • Organization
  • Team building
  • Operational improvement
  • Relationship development
  • Supervision
  • MS Office
  • Planning and coordination
  • Communications
  • Team management
  • Administrative support
  • Customer service
  • CCTV
  • Inventory management
  • Security systems
  • Project organization
Experience
Produce/Seafood Clerk / Publix Super Markets - Lexington, SC07/2020 - Current
  • Reviewed the quality of displayed products and removed old or poor quality merchandise.
  • Followed cleaning schedule for floors, walls and storage areas.
  • Took apart equipment to rinse, clean and sanitize all components.
  • Adhered to established recipes when preparing seafood entrees.
  • Worked safely and efficiently when handling seafood products.
  • Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Re-stocked, organized and arranged service and food stations.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Cleaned utensils, dishes and glasses for customer use.
  • Answered numerous calls per day to answer customer questions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Recognized by management for providing exceptional customer service.
Assistant Store Manager / Cefco - Claude, TX01/2018 - 12/2020
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Leveraged ERP software to coordinate and enhance inventory delivery.
  • Recruited and hired individuals demonstrating passion, dedication and added value to team.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Conducted analysis to address productivity and employee needs which resulted in improved employee morale.
  • Promoted and supported strong relationships with local community organizations in surrounding area.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Minimized waste by employing specific expense-tracking and cost-control strategies.
  • Closely monitored customer behavior and purchasing preferences, offering constructive guidance to bolster services.
  • Handled scheduling for two store shifts across 7-day work weeks to promote proper and adequate staffing.
  • Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
  • Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Collaborated with department heads to identify opportunity, develop timely solutions and create action plans.
  • Coached and developed store associates through formal and informal interactions.
Security Officer / Vinson Guard Sevices - Birmingham , AL07/2014 - 12/2017
  • Investigated alarms and disturbances to maintain safety.
  • Monitored multiple security cameras and fire, building and alarm systems.
  • Worked with local and federal law enforcement agents to apprehend suspicious individuals.
  • Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
  • Patrolled and secured industrial and commercial premises to prevent intrusion.
  • Inspected parking lot to verify parking permits and ticketed or towed all unauthorized vehicles.
  • Provided security presence for over 30 events with 100+ attendees.
  • Circulated among patrons and customers to keep abreast of emergent security situations.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Searched individuals and baggage for devices, weapons and other prohibited items.
  • Documented all security-related situations and submitted in-depth reports to My superiors
  • Guarded restricted areas to prevent unauthorized entry.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Responded to emergency situations quickly to minimize risk and injury.
  • Investigated suspected incidents of fraud, employee theft and embezzlement and reported findings to law enforcement.
  • Oversaw premises to identify security risks to promote employee and visitor safety.
  • Surveilled all areas within facility to identify suspicious behavior.
  • Checked credentials and issued passes before allowing access to property.
  • Operated scanning equipment to keep entrance lines moving efficiently.
Education and Training
Spring Valley High School - Columbia, SC06/2010High School Diploma
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Resume Overview

Companies Worked For:

  • Publix Super Markets
  • Cefco
  • Vinson Guard Sevices

School Attended

  • Spring Valley High School

Job Titles Held:

  • Produce/Seafood Clerk
  • Assistant Store Manager
  • Security Officer

Degrees

  • Spring Valley High School - Columbia, SC 06/2010 High School Diploma

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