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produce clerk resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions.

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Customer Service
  • Flexible Schedule
  • Packaging and Labeling
  • Verbal and Written Communication
  • Product Stocking and Storage
  • Safety Procedures Compliance
  • Product Rotation
  • Temperature Logging
  • Display Setup
  • Safe Food Handling
  • Unloading Deliveries
  • Quality Inspections
  • Staff Training
  • Heavy Lifting
  • Stocking and Replenishing
  • Recordkeeping and Documentation
  • Positive Attitude
  • Store Appearance
  • Basic Typing Skills
  • Book Scanning
  • Data Entry
  • Payment Collection
  • Filing, Shelving and Storing Materials
  • Answering and Directing Calls
Experience
08/2022 to 10/2022
Produce Clerk Town And Country Markets Seattle, WA,
  • Cut fruit to fill new fruit cups
  • Help customers find the best product that fits their needs
  • Fill produce tables
  • Go through all products and throw out bad products to make sure we only have fresh produce out
  • Stocked, rotated and faced products with attention to product quality and expiration dates.
  • Loaded, unloaded and moved heavy products using material loading equipment.
  • Opened boxes and stocked products in appropriate sections.
  • Demonstrated familiarity with department products to help customers in selecting items.
  • Rotated stock to maintain freshness.
  • Monitored work environment to maintain safety, cleanliness and organization.
  • Built displays and arranged department products to create attractive presentations, highlighting featured and seasonal items.
  • Greeted customers and offered to help locate produce items.
  • Removed expired and overripe items to provide freshest options and eliminate health risks.
  • Answered shopper questions regarding shelf life and appropriate produce storage.
  • Checked prices and located products for customers.
  • Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
  • Followed instructions to properly arrange merchandise items.
09/2021 to 07/2022
Customer Service Associate Firstservice Residential Weeki Wachee, FL,
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Educated customers on special pricing opportunities and company offerings.
  • Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
  • Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
  • Addressed inquiries, resolved customer issues and managed customer relations.
  • Operated multi-line phone system and online messaging system to communicate with customers.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Followed policies and procedures to meet or exceed established performance requirements.
  • Maintained customer privacy and protected company operations by keeping information private and confidential.
  • Recommended and initiated product offerings to meet customer changing needs.
  • Trained new hires on products and services, best practices and protocols to reduce process gaps.
  • Consulted with customers regarding needs and addressed concerns.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Processed sales transactions to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Helped with purchases and signed customers up for rewards program.
  • Helped customers find specific products, answered questions and offered product advice.
  • Processed refunds for worn, damaged and broken merchandise.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Maintained signs and labels to communicate accurate prices to guests, following signing and merchandising processes.
08/XXX8 to 12/2020
Library Volunteer Astoria Public Library City, STATE,
  • Created materials to promote library at local schools and community events.
  • Worked alongside library staff to shelve books and organize collections.
  • Managed lost and found, assisting patrons in finding misplaced items.
  • Organized volunteer schedules and assignments to maximize efficiency and program effectiveness.
  • Organized circulation of library materials.
  • Fulfilled requests by collecting and organizing internal and loaned materials.
  • Scanned outgoing materials, informed customers about special restrictions and bagged items.
  • Evaluated returned items for damage, noted problems and collected for repairs.
  • Collected and recorded fees for library services and fines.
  • Reshelved books and DVDs quickly and correctly.
  • Assisted with regular and special events such as book groups, coffee clubs and storytime for children.
  • Answered questions from patrons in person and via telephone regarding library policies, practices and procedures.
Education and Training
Expected in 05/2021
High School Diploma:
Astoria High School - Astoria, IL,
GPA:
  • National honor society Member
  • 3.6 GPA
  • High Honor Roll/Honor Roll (all 4 high school years)

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Resume Overview

School Attended

  • Astoria High School

Job Titles Held:

  • Produce Clerk
  • Customer Service Associate
  • Library Volunteer

Degrees

  • High School Diploma

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