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Produce Clerk Resume Example

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PRODUCE CLERK
Professional Summary

Multilingual individual with team-oriented nature and expertise to handle diverse tasks, including checking shipments and processing customer payments. Positive and upbeat communicator dedicated to customer satisfaction. Proficient in keeping stock current, organized and properly identified to promote sales. Dependable Produce Clerk with terrific work ethic and expertise in managing tasks in quick-paced settings. Drove customer loyalty by promptly offering assistance. Established commitment to engaging customers. Energetic individual with enthusiasm and aspiration to work hard. Punctual, reliable and willing to work any shift. Lifts 100 pounds and leverages strong safety and equipment knowledge in operating pallet jakcs and Fork lift equipment. Detail-oriented Produce Clerk with 2 years of experience. Known for positive attitude and great communication skills. Dedicated to best-in-class customer service. Knowledgeable produce clerk with background in food nutrition and retail grocery management. Proven history of reliability and organization. Great customer service skills and dedication to professionalism. Well-organized produce, grocery, customer service clerk available 40+ hours per week. Set up and take down displays and maintain back stock areas. Reliable and dedicated employee with excellent product labeling, price computation and order filling abilities. Accurate individual comfortable lifting up to 100 pounds and working independently with little to no supervision. Quick learner accomplished in organizing shipments and unloading delivery trucks. Expertise in premier customer service and dedication to company value. Motivated individual with experience in customer service and retail grocery industry. Excels working as part of dedicated team of employees. Over [Number] years in produce and deli department management. Personable Produce Clerk excels at organizing merchandise and creating amazing product displays. Dedicated and driven with excellent history of defusing volatile customer situations quickly and effectively. Highly skilled in inventory management and stock rotation. Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment. Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships. Driven individual with more than 4 years working as Stocker for retail company. Determined and experienced in product inventory and safety procedures. Responsible Stocker with excellent blocking, facing and customer service skills coupled with 4 years of experience. Fast worker with attention to detail and completeness. Multi-talented grocery clerk consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Enthusiastic produce clerk eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in retail with over 7 years of successful experience in produce and grocery and customer service. Recognized consistently for performance excellence and contributions to success in retail industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Skills
  • Cleaning and sanitation
  • Price tagging and shelf labeling
  • Stocking and Replenishing
  • Product Displays
  • Price Checking
  • Merchandise Organization
  • Food Preparation and Safety
  • Quality Control Guidelines
  • Sales
  • Inventory Control
  • Inventory Maintenance
  • Cleaning
  • Product Sales
  • Food Safety
  • Store Operations
  • Packaging
  • Product Processing
  • Operations Support
  • Management Interaction
  • Grocery Equipment
  • Basic math
  • Food running
  • Performance improvement
  • Communication skills
  • Reloading salvage materials
  • Written and oral communication
  • Hospitality service expertise
  • Food preparation
  • Safety standards and protocols
  • Conflict resolution
  • Retail Sales
Work History
Produce Clerk, 03/2020 to Current
Gelson's – Santa Monica , CA
  • Readied items for sales floor stocking by affixing tags and preparing pallets.
  • Performed regular segment cycle counts and inventory audits to maintain accurate records.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
  • Stayed current on available products, store promotions and customer service policies to better shoppers.
  • Supported promotional plans by updating signage with price changes.
  • Cleaned shelves and restocked with food and other merchandise when product was running low.
  • Scanned shelves and product cases to locate expired, outdated and spoiled items.
  • Assisted customers by finding items quickly, boosting store satisfaction rate by 100%.
  • Delivered exemplary assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Operated various types of equipment including balers, power jacks and slicing machine
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Used handhelds and computers to record received, counted and stored stock items.
  • Designed and constructed advertising signs to attract customers and promote sales.
  • Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
  • Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.
  • Cleaned and sanitized all work surfaces and equipment in accordance with company guidelines.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted customers with price checking and finding requested items in store.
  • Maintained safe, neat and clean working environment at all times.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Hauled items from stock, using pallet jacks and floats equipment and placed on correct store shelves.
  • Checked product shelves to review for proper price labels and handled price changes when requested by management.
  • Pleasantly greeted customers and provided prompt and courteous service at all times.
Grocery Clerk, 03/2020 to Current
Jerry's Food – Bloomington , MN
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Checked product shelves to review for proper price labels and handled price changes when requested by management.
  • Attended sales, vendor and product training to maximize knowledge.
  • Marked down and retagged products for special promotions.
  • Completed cycle counts and monthly inventory.
  • Reduced losses due to shrink and damaged goods.
  • Recommended products to customers to drive sales.
  • Delivered exemplary assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Blocked merchandise in freezers and coolers.
  • Trained and led team
  • Processed customer orders through POS system, ensuring accurate identification and input of codes for extensive produce items.
  • Determined and implemented appropriate productivity, quality and service goals.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Cleaned shelves and restocked with food and other merchandise when product was running low.
  • Maintained adequate product levels in check-out lines and end-cap displays by timely re-stocking of merchandise.
  • Monitored customers demonstrating suspicious actions to support inventory loss prevention objectives.
  • Provided excellent customer service by offering assistance with locating or retrieving requested merchandise.
  • Washed floors, walls, coolers and storage shelves.
  • Removed trash, swept and mopped floors for professional appearance.
  • Followed written recipes to prepare seafood dishes.
  • Opened and closed store 5 times weekly by balancing cash registers and receipts
  • Used several databases to order inventory
  • Checked quality of products and removed defective items.
  • Assisted customers daily with buying experience to increase customer satisfaction ratings .
Customer Service Representative, 03/2020 to Current
Regal Cars – Springfield , MO
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Entered customer interaction details to track requests, document problems and record solutions offered.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Regularly exceeded daily sales and product add-on quotas.
  • Suggested new procedure to persuade cancelling customers to stay with company.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Leveraged sales expertise to promote and capitalize on upsell opportunities.
  • Educated customers on promotions to enhance sales.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Provided information to customers regarding Publix's charge card and loyalty program and helped to open and activate new accounts.
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Boosted sales revenue by skillfully promoting diverse options.
  • Collected customer feedback and made process changes to exceed customer satisfaction
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
  • Answered constant flow of customer calls
  • Recommended products to customers, thoroughly explaining details.
Education
High School DiplomaEastside High School - City
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77Average
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Resume Overview

School Attended

  • Eastside High School

Job Titles Held:

  • Produce Clerk
  • Grocery Clerk
  • Customer Service Representative

Degrees

  • High School Diploma

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