Motivated business professional that is diplomatic and tactful with professionals at all levels.
Flexible, versatile and works well under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Highly analytical and detail oriented. Research, troubleshoot and use technical skills along with judgment and rational reasoning to resolve problems. Excellent team-building skills; collaborate and delegating to achieve tasks at hand. Present ideas to internal teams for process improvement. Active listener and strong communication skills and writing skills. Open minded and adapts to changes. Consistent, forthright and credible. Managing and monitoring client expectations and deadlines. Organized and priority driven in a self-managed role.
Customer Service driven, Excel, Microsoft Office Suites proficient, servicing on MSP System, Black Knight Financial Services LoanSphere Foreclosure/Bankruptcy platform, QuickBooks, strong organizational and analytical skills, report preparation, written correspondence, scheduling, coaching, cost control, documentation, editing, leadership, managing, organized, quality control, reporting, research, sales, scheduling, spreadsheets, technical support.
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