Process Improvement Intern resume example with 4+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Seeking a fulltime position in the areas of Product development, Process improvement, Lean manufacturing and Supply chain management
  • Operations Research I &II, Quality Control, Production and Inventory, Metrics & Measurement, Engineering Probability I & II, Engineering Economics, Data Analytics, Enterprise Design, Engineering Project Management, Engineering Administration and Organization, Human Factors, Enterprise Simulation.
  • Software: SQL, Visio, MATLAB, SolidWorks, AutoCAD, Auto-Desk Inventor, Unigraphics NX, Visual Basic Analysis, Minitab, MS Office & Excel Macros.
  • Ability to function effectively in a fast paced and high-pressure environment
  • Strong evaluative, assessment and analytical capacity
  • Strong written and verbal communication skills.
04/2016 to 01/2016 Process Improvement Intern Crawford & Company | Brea, CA,
  • Led the Patient Portal project to increase adoption across all specialty Cook Children's clinic.
  • Worked closely with Leadership to ensure Patient Portal Project goals and objectives were being met.
  • Collected Data and performed statistical analysis using Excel and Minitab.
  • Analyzed statistical data from work sampling study to help improve the research department.
  • Conducted Time Study Analysis in the human resources department to analyze workload.
  • Implemented 5S methodology to improve work flow at an audiology clinic.
  • Implemented New organization and design of inventory in warehouse to organize and improve process systems.
  • Assisted with the identification of process and quality issues.
  • Interacted with Athena team to ensure customer and staff issues were resolved.
11/2013 to 01/2014 Customer Representative City Of Enid, Ok | Enid, OK,
  • Assisted customers in locating books through B&N software.
  • Processed payments and reconciled sales upon closing.
  • Managed inventory and stock levels.
06/2011 to 11/2015 Product Developer Carolina Biological Supply | Burlington, NC,
  • Researched and developed online products and content for retail sales.
  • Managed implementation of new product lines into existing product spectrums.
  • Collaborated with Marketing in developing Search Engine Optimization and retail marketing strategies.
  • Managed inventory and stock levels of product portfolio.
Education and Training
Expected in Fall 2017 BS | Industrial Engineering University of Texas, , GPA:
Industrial Engineering
Expected in Six Sigma Greenbelt Certification | , , GPA:
Volunteer and support an organization for abused and neglected children *Sports: Soccer, Squash, Tennis, Swimming & Cricket
Activities and Honors
AutoCAD, closing, content, fast, human resources, inventory, Leadership, Macros, marketing strategies, Marketing, MATLAB, Excel, MS Office, Minitab, improve process, quality, research, retail, retail sales, sales, Search Engine Optimization, Six Sigma, SolidWorks, SQL, statistical analysis, Unigraphics, verbal communication skills, Visio, Visual Basic, written
Additional Information
  • Scholarships and Awards *Dean's list Spring 2012 - Fall 2013 *Honors' List Fall Semester of 2011 & 2012 & 2014 Extra-Curricular Activities *Volunteer and support an organization for abused and neglected children *Sports: Soccer, Squash, Tennis, Swimming & Cricket

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Resume Overview

School Attended

  • University of Texas

Job Titles Held:

  • Process Improvement Intern
  • Customer Representative
  • Product Developer


  • BS
  • Six Sigma Greenbelt Certification

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