LiveCareer-Resume

process department supervisor resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Enthusiastic individual eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the legal field and administrative duties . Motivated to learn, grow and excel in various duties.

Skills
  • Customer and client relations
  • Multi-line telephone systems
  • Exceptional Customer Service
  • Legal document reviewing
  • Data entry
  • Dependable and punctual, with a strong work ethic
  • "Can-Do" positive energy
Education
Foothill High School Sacramento, CA Expected in 1986 High School Diploma : - GPA :
American River College Sacramento, CA Expected in : - GPA :
Work History
Gfa International - Service of Process Supervisor
Overland Park, KS, 06/2020 - 10/2020
  • Received papers to be served from attorneys, court clerks, and magistrates and printed out papers.
  • Provided proof of service.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Organized and readied legal documents compiled from law firms and attorney's to prepare for service
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Edited Proofs of Service and legal documents to keep all company materials free of grammar errors.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Handed client correspondence and tracked records to foster office efficiency.
  • Managed 5 Process Servers and several out of state process servers.
Ricoh Americas Corporation - Receptionist
Columbus, OH, 02/2020 - 05/2020
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Handled very personal retirement accounts and files.
Stratasys - Service of Process Supervisor
Austin, TX, 01/2016 - 01/2020
  • Received papers to be served from attorneys, court clerks, and magistrates and printed out papers.
  • Provided proof of service.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Organized and readied legal documents compiled from law firms and attorney's to prepare for service
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Edited Proofs of Service and legal documents to keep all company materials free of grammar errors.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Handed client correspondence and tracked records to foster office efficiency.
  • Managed 5 Process Servers and several out of state process servers.
Fidelity Investments - Legal Receptionist
Manhattan Beach, CA, 01/2014 - 11/2015
  • Routed incoming mail and messages to relevant personnel without delay.
  • Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Organized and scheduled office meetings as well as client appointments for team of eight professionals, effectively accommodating hectic agendas.
  • Planned and booked travel accommodations for staff and visitors, including vouchers, agendas and transportation.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Kept records in legal software to maintain client data by entering and updating information
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Operated multi-line telephone system to independently handle over 50 calls each day.
  • Set intake appointments.
  • Managed all legal files
Metro City Soccer - Office Manager
City, STATE, 01/2011 - 03/2013
  • Worked with soccer coaches/teams to understand requirements and provide exceptional service.
  • Managed and responded to all correspondence and inquiries from customers and vendors.
  • Recorded deposits into Quickbooks,reconciled monthly bank accounts and tracked all expenses.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Entered figures using 10-key calculator to compute data quickly.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month .
  • Completed and mailed bills, contracts, policies, invoices and checks.
  • Accurately and quickly prepared and delivered bank statements, including statements, deposits and ledgers.
Attorney's Diversified Services - Executive Administrative Assistant
City, STATE, 05/1989 - 12/2010
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Carefully transcribed phone messages and relayed to appropriate personnel within minutes of each call.
  • Organized and updated schedules for more than 20 executives.
  • Orchestrated successful conferences, including associated travel for all speakers and attendees, facilities and support services.
  • Prepared presentations, materials and documentation for use by Branch Managers in meetings and engagements.
  • Created appropriate documentation for members of board and senior leadership before meetings.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Allocated executive tasks and managed complex calendars and administrative functions.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.
  • Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.

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Resume Overview

School Attended

  • Foothill High School
  • American River College

Job Titles Held:

  • Service of Process Supervisor
  • Receptionist
  • Service of Process Supervisor
  • Legal Receptionist
  • Office Manager
  • Executive Administrative Assistant

Degrees

  • High School Diploma
  • Some College (No Degree)

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