Jessica Claire
- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Summary
Detail-oriented Housekeeper well-known for thorough and detailed cleaning services. Reliable and quick-paced worker with excellent attention to detail. Offering strong record of industry performance rooted in integrity and hard work. Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests. Motivated Housekeeper with work experience in industrial cleaning services. Dedicated to completing tasks on time and surpassing expectations. Works hard to maintain impeccable levels of cleanliness. Responds to guest needs to drive satisfaction and repeat business. Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction. Well-organized Housekeeper possessing excellent time management and cleaning skills. Trustworthy professional openly accepts direction and follows through. Demonstrates in-depth knowledge of cleaning equipment operations.
Skills
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Experience
Private House Cleaner, 10/XXX8 - Current
American Veterinary Group – Asheboro, NC,
American Veterinary Group – Asheboro, NC,
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Interacted pleasantly with clients and guests when performing daily duties.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Sanitized kitchen counters, wiped down cabinets and swept and mopped floors.
- Disinfected bathrooms and eliminated mold and soap scum from shower stalls and bathtubs.
- Worked with speed and efficiency to meet all job requirements.
- Sanitized bathrooms, kitchens and other germ-prone areas.
- Cared for flooring by sweeping or vacuuming debris, steaming and scrubbing stains and moping hard surfaces.
- Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed client requests.
- Cleaned homes following specific and detailed protocols and requests.
- Performed traditional housekeeping duties to keep common and private areas clean and sanitized.
- Performed linen washing, dishwashing, vacuuming, dusting and mopping.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Followed safety procedures when handling materials and discarding waste.
- Performed various laundry duties, including folding, ironing and pressing.
- Cleaned and tidied houses, handled laundry, swept and mopped floors and dusted.
- Washed and dried dishes to maintain clean and orderly kitchen.
- Organized supplies for use based on expected customer needs.
- Interacted positively with residents while cleaning apartments and common areas.
- Laundered sheets and other bedding, made beds and fluffed pillows.
- Performed laundry, cleaning and grocery shopping duties.
- Coordinated home cleaning schedule based on client availability and realistic time constraints.
- Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
- Communicated and marketed services by networking, referrals and promotion.
Kennel Technician, 07/XXX7 - 10/XXX8
Lkq – Atlanta, GA,
Lkq – Atlanta, GA,
- Supported animal health by keeping areas clean, neat and properly sanitized.
- Maintained clean and orderly play yards, kennels and cages.
- Stayed on top of laundry, sweeping and disinfection during slow periods.
- Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
- Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
- Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
- Bathed animals to remove dust, debris or contaminants and maintain wellbeing.
- Followed consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.
- Created consistent workflows by assisting with washing, drying and folding duties.
- Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
- Observed animals and conducted examinations to identify signs of injury, illness or disease.
- Unloaded and organized supplies and product inventory.
- Walked animals outside to avoid accidents in play areas or bedding.
- Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
- Explained lodging, grooming and care services to pet owners and cross-sold specialty products.
- Treated superficial wounds and called in veterinarian assistance for more complex concerns.
- Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
- Kept dogs safe by remaining alert to environmental conditions and nearby animals.
- Walked dogs while enforcing good behavior and manners.
- Applied knowledge of animal husbandry to meet livestock needs and minimize disease risk.
- Promoted optimal animal health by feeding and watering on regular schedule.
- Coordinated animal reproduction based on facility plans and individual animal factors.
Cashier, 02/XXX6 - 03/XXX7
Walmart – City, STATE,
Walmart – City, STATE,
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Met high productivity standards in processing payments for customers.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Helped with purchases, locating items and signing up for rewards programs.
- Maximized sales potential by preparing, sJessicang, rotating and merchandising products at point-of-sale.
- Scanned customer purchases and supported transactions to streamline sales process.
- Inspected items for damage and obtained replacements for customers.
- Verified customer identification for alcohol or tobacco purchases.
- Answered customer quests, provided store information and escorted to desired store areas.
- Received payments for products and issued receipts.
- Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Resolved customer complaints and escalated worsening concerns for remediation.
- Assisted customers with account updates, new service additions and promotional offers.
- Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
- Increased sales by suggesting specific complementary items to customers.
- Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
CSR, Sales, 01/XXX6 - 03/XXX6
Adcomm: Navarre Call Center – City, STATE,
Adcomm: Navarre Call Center – City, STATE,
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Sold various products by explaining unique features and educating customers on proper application.
- Built and maintained relationships with peers and upper management to drive team success.
- Answered incoming telephone calls to provide store, products and services information.
- Educated customers on special pricing opportunities and company offerings.
- Documented conversations with customers to track requests, problems and solutions.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Assisted customers in making payments on accounts and setting up payment plans.
- Fielded customer complaints and queries, fast-tracking them for problem resolution.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Upheld strict quality control policies and procedures during customer interactions.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Reviewed customer account information to determine current issues and potential solutions.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Consulted with customers to determine best methods to resolve service and billing issues.
- Escalated customer concerns, store issues and inventory requirements to supervisors.
- Offered product and service consultations and employed upselling techniques.
- Remained constantly aware of customer activity to ensure safe and secure shopping environment.
- Met merchandise processing standards and maintained organized and accessible work area.
- Made outbound calls to obtain account information.
- Acted as initial contact in addressing customer concerns.
- Coordinated activities with other departments to ensure quality customer service.
- Built trusting relationships with customers by making personal connections.
- Secured client retention by driving service and product benefits, features and recommendations around clients' needs.
- Assessed customer needs and upsold products and services to maximize sales.
- Reviewed account and service hisJessicaes to identify trends and issues.
- Set up and activated customer accounts.
- Recommended improvements to products and services to mitigate complaints.
- Negotiated and closed deals with minimal oversight.
- Relayed productive customer feedback to marketing teams.
- Worked with fellow sales team members to achieve group targets.
- Upheld privacy and security requirements established by Adcomm regulatory agencies.
- Worked with supervisor to develop customer service improvement initiatives.
- Supported operational improvements and resolution of problems to deliver top-notch customer service.
- Created and implemented process improvements to reduce workloads and bolster callback efficiency.
- Strengthened traceability by developing organization systems for client contracts, records, reports and agendas.
- Executed on-time and under-budget project management on complex issues while updating customers on technician availability.
Education and Training
High School Diploma: , Expected in 05/XXX4
North Murray High School - Chatsworth, GA
North Murray High School - Chatsworth, GA
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School Attended
- North Murray High School
Job Titles Held:
- Private House Cleaner
- Kennel Technician
- Cashier
- CSR, Sales
Degrees
- High School Diploma
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