Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Summary
Committed healthcare professional bringing 18 years of proven success in healthcare roles. Dedicated to providing client safety and comfort through continuous focused care. Devoted and empathetic medical assistant in direct patient care. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.
Skills
- Medical terminology knowledge
- Phlebotomy
- Wound care
- Documentation procedures expert
- Medication administration
- Charting expertise
- Quick problem solver
- Test's preformed : Event monitors, Holter monitors, ABI testing, Dexa scanning, Sleep Studies, Stress tests.
- Understands medical procedures
- Proper sterilization techniques
- Electrocardiography (EKG)
- Vital sign monitors
- Certified in Basic Life Support (BLS)
- Preparing specimens and samples
- Stocking supplies
- Pulmonary function tests (PFTs)
- Patient scheduling
- Specimens collection and processing
Education and Training
Medix School Towson, MD, Expected in ā ā : MA Certificate - :
GPA3.8
The Community College of Baltimore County Catonsville, MD Expected in ā ā : Nursing - :
Owings Mills High School Owings Mills, MD Expected in 06/1989 ā ā High School Diploma : - :
Certifications
Experience
Promises Addiction Treatment Center - Private Home Health Care Provider
College Station, TX, 07/XXX7 - Current
College Station, TX, 07/XXX7 - Current
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
- Managed medical stock and restocked inventory to ensure optimal availability for patients.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Provided pre- and post-operative care to patients per week.
- Assisted with adequate nutrition and fluid intake.
- Collaborated with inter disciplinary teams to carry out doctor's orders and provide optimal treatment.
- Followed safe lifting techniques and individual resident lifting instructions.
- Facilitated games and other activities to engage long-term patients.
- Watched over patients to identify potential symptoms of medical conditions.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Collected biological specimens and packages for laboratory transport to complete diagnostic tests.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Supervised patients with diminished capacity to monitor any safety hazards.
- Provided compassionate care and clear communication in dealing with issues of death and dying.
- Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
- Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Engaged with patient family and friends to provide courteous, efficient visit experience.
- Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
- Charted patient blood pressures, temperatures, blood sugar levels and vitals.
Promises Addiction Treatment Center - Medical Assistant
Orlando, FL, 06/2008 - 09/XXX9
Orlando, FL, 06/2008 - 09/XXX9
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
- Acted as liaison between physician and patient, answering questions and delivering test results.
- Escorted patients to examination rooms and documented medical histories.
- Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
- Measured patient peak flows to improve workflow efficiency.
- Printed and filed examination data records according to HIPAA patient standards.
- Communicated with patients by phone and via written correspondence.
- Trained patients on how to properly operate medical equipment.
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
- Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
- Recorded patient histories and filed supporting clinical data and diagnosis.
- Assisted with technical treatments and entered information within patient records and charts.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Answered appointment calls to streamline office operations.
- Improved patient care and daily task efficiency resulting in smoother operations.
- Prepared prescription refill requests on behalf of physician to prevent lags.
- Contributed to efficient office operations by triaging patients by severity of medical complaint.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Efficiently performed insurance verification and pre-certification and pre-authorization functions.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
- Monitored patient stability by checking vital signs and weight.
- Performed routine tests such as urine dip stick, vision and hearing tests.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Prepared patients for examinations, taking vital signs and updating medical histories.
- Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
UNI Urgent Care - Medical Assistant
City, STATE, 01/2007 - 06/2008
City, STATE, 01/2007 - 06/2008
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
- Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
- Answered appointment calls to streamline office operations.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Completed clinical documentation in accordance with agency guidelines.
- Followed all principles of asepsis and infection control to meet patient safety guidelines.
- Monitored patient stability by checking vital signs and weight.
- Recorded vital signs and medical history for each patient.
- Assisted back office patient processes to reduce customer wait time.
- Scheduled appointments for patients via phone and in person.
- Maintained clean and organized work area with adequate supplies and reagents.
- Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
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School Attended
- Medix School
- The Community College of Baltimore County
- Owings Mills High School
Job Titles Held:
- Private Home Health Care Provider
- Medical Assistant
- Medical Assistant
Degrees
- Some College (No Degree)
- Some College (No Degree)
- High School Diploma
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