private duty home health care aide resume example with 16+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Reliable Secretary driven to promote operational efficiency through advanced administrative and decision-making abilities. Insightful and productive team member with active communication skills. Employs flexible approach to resolving daily issues. Seasoned Principal Secretary focused on promoting school, administration and student excellence. Skilled in maintaining confidentiality, reconciling accounts and writing professional documents. Versed in unique requirements of operating withing academic guidelines and environments.

  • Vendor relations skills
  • [Software] expertise
  • Preparing contracts
  • Inventory purchasing
  • Administering payroll
  • Filing experience
  • Requisition processing
  • Letter writing
  • Office staff leadership
  • Accounts receivable and payable
  • Database management
  • Prioritization and time management
  • Schedule management
  • Legal documentation and reporting
  • Travel administration
  • Technologically savvy
  • PC proficient
  • Accounting skills
  • Advanced MS Office Suite knowledge
  • Back office operations
  • Detailed meeting minutes
  • Account balancing reconciliation
  • Spreadsheet development
  • iManage proficiency
  • Workers' compensation knowledge
  • Professional networking
  • Executive presentation development
  • Excel spreadsheets
  • AS/400
  • New business development
  • AR/AP
  • [Industry] regulations
  • Program file distribution
  • Report generation
  • Spreadsheet creation
06/2019 to 05/2023 Private Duty Home Health Care Aide Air Methods | Hugo, CO,
  • Mopped floors, vacuumed, washed dishes and performed other household chores to assist clients.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Transported clients to doctor's appointments and errands.
  • Assisted clients with bathing, dressing and incontinence care.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Carried out important daily living tasks for patients by cooking meals, washing laundry and other household chores.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Documented client progress in charts and logbooks.
  • Improved patient outlook and daily living through compassionate care.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
  • Delivered high level of assistance with cooking, meal preparation and shopping.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
  • Managed patient transportation and appointment scheduling.
  • Followed care plan and directions to administer medications.
  • Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Monitored client's well-being, safety and comfort under physician direction.
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Answered questions and assisted with health system coordination, patient rights and privacy of personal information.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Supported effective care for managed home care patients by observing health status and monitoring conditions.
  • Recorded patient conditions and vital signs before and after medical operations.
05/2015 to 06/2019 Secretary/Clerk Books-A-Million, Inc. | Rocky Mount, NC,
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Checked office supplies stock and placed orders to maintain levels.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Maintained organized filing system of paper and electronic documents.
  • Managed multiple calendars and contacts within [Software].
  • Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Completed supply orders and maintained appropriate levels of office supplies.
  • Coordinated communications, including taking calls, responding to emails and interfacing with clients.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.
  • Ordered office supplies to purchase items and maintain appropriate levels.
08/2004 to 01/2011 General Manager/Owner Drennen Dairy Bar | City, STATE,
  • Directed hiring and training of new department managers to drive organizational improvements.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Set pricing structures according to market analytics and emerging trends.
  • Secured long-term accounts, managing sales presentations to promote product and brand benefits.
  • Introduced complete onboarding and training programs, surpassing established team sale targets and employee retention goals.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Supervised performance of [Number] workers with goals of improving productivity, efficiency and cost savings.
  • Assembled and managed teams for development, construction, sales and marketing initiatives.
  • Recruited exceptional job candidates via diverse traditional and digital routes for suitability for key positions.
  • Hosted fundraising events for various charities to boost brand awareness and community engagement.
  • Developed and implemented successful sales strategies leading to team exceeding monthly sales goals for [Product or Service].
  • Hired and mentored core start-up team, working to outline initial company policies and procedures.
  • Directed successful turnaround by eliminating over $[Number] in debt within one quarter.
  • Identified client business and operational needs and introduced services to provide solutions.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Developed business and marketing plans and prepared monthly financial reports.
  • Led startup and opening of [Type] business and provided business development, creation of operational procedures and workflow planning.
  • Analyzed [Industry] client business needs and assisted in determining appropriate resources and strategies.
03/2002 to 09/2004 General Manager Gino's | City, STATE,
  • Maximized time and manpower by consolidating data, payroll and accounting programs into one centralized system.
  • Diminished financial discrepancies by monitoring quotes, production and material planning and bank reconciliations.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Hired, coached and mentored team of [Number] sales representatives.
  • Oversaw all corporate communications to streamline data and information sharing initiatives.
  • Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
  • Coached and developed [Number] internal candidates for promotion to general management.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Managed shrink processes and inventory levels for corrective action planning to save costs.
  • Designed sales and service strategies to improve revenue and retention.
  • Trained over [Number] employees on business principles, best practices, protocol and system usage.
  • Implemented effective customer service surveys to encourage feedback.
  • Managed and improved requirements, gaps analysis, training and development and new program rollout resulting in [Result].
  • Tracked [Timeframe] sales to generate reports for business development planning.
  • Directed successful turnaround by eliminating over $[Number] in debt within one quarter.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Trained, managed and motivated employees to promote professional skill development.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
Education and Training
Expected in 05/1989 to to High School Diploma | Nicholas County High School, WV, GPA:
Expected in to to | Glenville State College, Glenville, WV GPA:

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Resume Overview

School Attended

  • Nicholas County High School
  • Glenville State College

Job Titles Held:

  • Private Duty Home Health Care Aide
  • Secretary/Clerk
  • General Manager/Owner
  • General Manager


  • High School Diploma
  • Some College (No Degree)

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