Private Duty Home Health Care Aide Resume Example Company Name

PRIVATE DUTY HOME HEALTH CARE AIDE

Professional Summary

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling. Excellent customer service skills and professional demeanor is a priority at all times. Always positive and upbeat with strong relationship-building abilities to ensure a good patient/facility experience.

Skills

Knowledge of basic office equipment use: Multi-line phone system, copier, fax machine, stamp machine, shredder, computer
Accounts Payable/Receivable
Bookkeeping/Data Entry/Filing
Excellent customer service
Records administration
Complaint resolution
Opening and closing procedures

Team Player
Transaction reconciliation
Schedule coordination
Resolving discrepancies/Loss prevention
Storage organization
Data collection and analysis

Work History

Private Duty Home Health Care Aide10/2000 to Current
Company Name – City, State

Implement physical therapy to support patient improvement in muscle tone, range of motion and injury recovery;
Provide assistance in daily living activities by dressing, grooming, bathing and toileting;
Apply mobility assistance- knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles;
Confer with family members and doctors to discuss patient condition and medical care, helping to optimize treatments and enhance outcomes;
I do household chores such as keeping house clean, running errands, managing laundry and completing weekly grocery shopping;
Turn and position bed-bound patients to prevent bedsores and maintain comfort levels;
Document residents' behavior in terms of mental status, sleeping and eating patterns in medical record books for physician and family to reference;
Establish nutritious meal plans and prepare daily offerings to meet patient dietary needs, as needed per patient;
I keep a record of patients' pulse, blood pressure and respiration to assess and document important health information, medication administration and all doctor's appointments, as needed per patient;
Replace bandages, dressings and binders (when needed) to care for wounds and encourage healing, as needed per patient;
I also transport my patient to Dr's appointments, as needed

Front Desk Medical Receptionist03/2020 to 09/2020
Company Name – City, State

Completed clerical duties and tasks for clinic administration.
Used computer programs and registration systems to schedule patients for routine and complex procedures.
Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Adhered to strict HIPAA guidelines at all times to protect patient privacy.
Adeptly managed multi-line phone system and pleasantly greeted all patients.

Management05/2017 to 08/2021
Company Name – City, State

Managed 2 thrift stores & 2 warehouses for a 9 month residential Addiction Recovery Ministry where students work while in the program
Collected urine samples to test for substance abuse
Helped to ensure family-centered, strengths-based, culturally competent and individualized intakes and assessments
Mediated conflicts between students to clarify and resolve underlying issues, document & report to overseers
Kept abreast of new and developing information in faith based addiction recovery field by regularly attending professional conferences and workshops
Drove student performance by praising job results, counseling students on needed improvements and disciplining substandard conduct
Divided and categorized items received and placed them in designated areas to stay organized
Maintained and enforced high safety guidelines & standards

File Clerk/Records Officer/Admin Staff04/2015 to 11/2016
Company Name – City, State

Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies
Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files
Prepared new files and assigned tracking identification numbers, which resulted in better retrieval efficiency
Located missing file materials, which enabled case managers to meet project deadlines and avoid lost man-hours
Responded to internal and external requests for information
Implemented improvements to file systems and procedures
Maintained physical and computer-based filing systems
Sorted and distributed office mail and recorded incoming shipments for corporate records
Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors and followed strict HIPPA regulations.

Education

GED06/1994Woodlawn Learning Center- City

Affiliations

Va Library of Records

Registered for Records of Destruction in 2016

Resume Overview

School Attended

Woodlawn Learning Center

Job Titles Held:

Private Duty Home Health Care Aide
Front Desk Medical Receptionist
Management
File Clerk/Records Officer/Admin Staff

Degrees

GED 06/1994

Private Duty Home Health Care Aide Resume Example

Resume Score: 80%

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