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private duty home health care aide resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling. Excellent customer service skills and professional demeanor is a priority at all times. Always positive and upbeat with strong relationship-building abilities to ensure a good patient/facility experience.

Skills
  • Knowledge of basic office equipment use: Multi-line phone system, copier, fax machine, stamp machine, shredder, computer
  • Accounts Payable/Receivable
  • Bookkeeping/Data Entry/Filing
  • Excellent customer service
  • Records administration
  • Complaint resolution
  • Opening and closing procedures
  • Team Player
  • Transaction reconciliation
  • Schedule coordination
  • Resolving discrepancies/Loss prevention
  • Storage organization
  • Data collection and analysis
Work History
Private Duty Home Health Care Aide, 10/2000 to Current
Air MethodsFlagstaff, AZ,
  • Implement physical therapy to support patient improvement in muscle tone, range of motion and injury recovery;
  • Provide assistance in daily living activities by dressing, grooming, bathing and toileting;
  • Apply mobility assistance- knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles;
  • Confer with family members and doctors to discuss patient condition and medical care, helping to optimize treatments and enhance outcomes;
  • I do household chores such as keeping house clean, running errands, managing laundry and completing weekly grocery shopping;
  • Turn and position bed-bound patients to prevent bedsores and maintain comfort levels;
  • Document residents' behavior in terms of mental status, sleeping and eating patterns in medical record books for physician and family to reference;
  • Establish nutritious meal plans and prepare daily offerings to meet patient dietary needs, as needed per patient;
  • I keep a record of patients' pulse, blood pressure and respiration to assess and document important health information, medication administration and all doctor's appointments, as needed per patient;
  • Replace bandages, dressings and binders (when needed) to care for wounds and encourage healing, as needed per patient;
  • I also transport my patient to Dr's appointments, as needed
Front Desk Medical Receptionist, 03/2020 to 09/2020
Care Atc IncAustin, TX,
  • Completed clerical duties and tasks for clinic administration.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Adeptly managed multi-line phone system and pleasantly greeted all patients.
Management, 05/2017 to 08/2021
Richeson Management CorporationBridgeport, TX,
  • Managed 2 thrift stores & 2 warehouses for a 9 month residential Addiction Recovery Ministry where students work while in the program
  • Collected urine samples to test for substance abuse
  • Helped to ensure family-centered, strengths-based, culturally competent and individualized intakes and assessments
  • Mediated conflicts between students to clarify and resolve underlying issues, document & report to overseers
  • Kept abreast of new and developing information in faith based addiction recovery field by regularly attending professional conferences and workshops
  • Drove student performance by praising job results, counseling students on needed improvements and disciplining substandard conduct
  • Divided and categorized items received and placed them in designated areas to stay organized
  • Maintained and enforced high safety guidelines & standards
File Clerk/Records Officer/Admin Staff, 04/2015 to 11/2016
John Tyler ASAPCity, STATE,
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies
  • Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files
  • Prepared new files and assigned tracking identification numbers, which resulted in better retrieval efficiency
  • Located missing file materials, which enabled case managers to meet project deadlines and avoid lost man-hours
  • Responded to internal and external requests for information
  • Implemented improvements to file systems and procedures
  • Maintained physical and computer-based filing systems
  • Sorted and distributed office mail and recorded incoming shipments for corporate records
  • Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors and followed strict HIPPA regulations.
Education
GED: , Expected in 06/1994
Woodlawn Learning Center - Hopewell, VA,
GPA:
Affiliations

Va Library of Records

Registered for Records of Destruction in 2016

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Resume Overview

School Attended

  • Woodlawn Learning Center

Job Titles Held:

  • Private Duty Home Health Care Aide
  • Front Desk Medical Receptionist
  • Management
  • File Clerk/Records Officer/Admin Staff

Degrees

  • GED

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