Private Duty Home Health Care Aide Resume Example
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PRIVATE DUTY HOME HEALTH CARE AIDE
Professional Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling. Excellent customer service skills and professional demeanor is a priority at all times. Always positive and upbeat with strong relationship-building abilities to ensure a good patient/facility experience.
Skills
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Work History
Private Duty Home Health Care Aide10/2000 to Current
Air Methods – Flagstaff , AZ
Air Methods – Flagstaff , AZ
- Implement physical therapy to support patient improvement in muscle tone, range of motion and injury recovery;
- Provide assistance in daily living activities by dressing, grooming, bathing and toileting;
- Apply mobility assistance- knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles;
- Confer with family members and doctors to discuss patient condition and medical care, helping to optimize treatments and enhance outcomes;
- I do household chores such as keeping house clean, running errands, managing laundry and completing weekly grocery shopping;
- Turn and position bed-bound patients to prevent bedsores and maintain comfort levels;
- Document residents' behavior in terms of mental status, sleeping and eating patterns in medical record books for physician and family to reference;
- Establish nutritious meal plans and prepare daily offerings to meet patient dietary needs, as needed per patient;
- I keep a record of patients' pulse, blood pressure and respiration to assess and document important health information, medication administration and all doctor's appointments, as needed per patient;
- Replace bandages, dressings and binders (when needed) to care for wounds and encourage healing, as needed per patient;
- I also transport my patient to Dr's appointments, as needed
Front Desk Medical Receptionist03/2020 to 09/2020
Care Atc Inc – Austin , TX
Care Atc Inc – Austin , TX
- Completed clerical duties and tasks for clinic administration.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines at all times to protect patient privacy.
- Adeptly managed multi-line phone system and pleasantly greeted all patients.
Management05/2017 to 08/2021
Richeson Management Corporation – Bridgeport , TX
Richeson Management Corporation – Bridgeport , TX
- Managed 2 thrift stores & 2 warehouses for a 9 month residential Addiction Recovery Ministry where students work while in the program
- Collected urine samples to test for substance abuse
- Helped to ensure family-centered, strengths-based, culturally competent and individualized intakes and assessments
- Mediated conflicts between students to clarify and resolve underlying issues, document & report to overseers
- Kept abreast of new and developing information in faith based addiction recovery field by regularly attending professional conferences and workshops
- Drove student performance by praising job results, counseling students on needed improvements and disciplining substandard conduct
- Divided and categorized items received and placed them in designated areas to stay organized
- Maintained and enforced high safety guidelines & standards
File Clerk/Records Officer/Admin Staff04/2015 to 11/2016
John Tyler ASAP – City , STATE
John Tyler ASAP – City , STATE
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies
- Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files
- Prepared new files and assigned tracking identification numbers, which resulted in better retrieval efficiency
- Located missing file materials, which enabled case managers to meet project deadlines and avoid lost man-hours
- Responded to internal and external requests for information
- Implemented improvements to file systems and procedures
- Maintained physical and computer-based filing systems
- Sorted and distributed office mail and recorded incoming shipments for corporate records
- Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors and followed strict HIPPA regulations.
Education
GED06/1994Woodlawn Learning Center-
City
Affiliations
Va Library of Records
Registered for Records of Destruction in 2016
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Resume Overview
School Attended
- Woodlawn Learning Center
Job Titles Held:
- Private Duty Home Health Care Aide
- Front Desk Medical Receptionist
- Management
- File Clerk/Records Officer/Admin Staff
Degrees
- GED 06/1994
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