private duty home health care aide resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling. Excellent customer service skills and professional demeanor is a priority at all times. Always positive and upbeat with strong relationship-building abilities to ensure a good patient/facility experience.

  • Knowledge of basic office equipment use: Multi-line phone system, copier, fax machine, stamp machine, shredder, computer
  • Accounts Payable/Receivable
  • Bookkeeping/Data Entry/Filing
  • Excellent customer service
  • Records administration
  • Complaint resolution
  • Opening and closing procedures
  • Team Player
  • Transaction reconciliation
  • Schedule coordination
  • Resolving discrepancies/Loss prevention
  • Storage organization
  • Data collection and analysis
Work History
Private Duty Home Health Care Aide, 10/2000 to Current
Air MethodsFlagstaff, AZ,
  • Implement physical therapy to support patient improvement in muscle tone, range of motion and injury recovery;
  • Provide assistance in daily living activities by dressing, grooming, bathing and toileting;
  • Apply mobility assistance- knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles;
  • Confer with family members and doctors to discuss patient condition and medical care, helping to optimize treatments and enhance outcomes;
  • I do household chores such as keeping house clean, running errands, managing laundry and completing weekly grocery shopping;
  • Turn and position bed-bound patients to prevent bedsores and maintain comfort levels;
  • Document residents' behavior in terms of mental status, sleeping and eating patterns in medical record books for physician and family to reference;
  • Establish nutritious meal plans and prepare daily offerings to meet patient dietary needs, as needed per patient;
  • I keep a record of patients' pulse, blood pressure and respiration to assess and document important health information, medication administration and all doctor's appointments, as needed per patient;
  • Replace bandages, dressings and binders (when needed) to care for wounds and encourage healing, as needed per patient;
  • I also transport my patient to Dr's appointments, as needed
Front Desk Medical Receptionist, 03/2020 to 09/2020
Care Atc IncAustin, TX,
  • Completed clerical duties and tasks for clinic administration.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Adeptly managed multi-line phone system and pleasantly greeted all patients.
Management, 05/2017 to 08/2021
Richeson Management CorporationBridgeport, TX,
  • Managed 2 thrift stores & 2 warehouses for a 9 month residential Addiction Recovery Ministry where students work while in the program
  • Collected urine samples to test for substance abuse
  • Helped to ensure family-centered, strengths-based, culturally competent and individualized intakes and assessments
  • Mediated conflicts between students to clarify and resolve underlying issues, document & report to overseers
  • Kept abreast of new and developing information in faith based addiction recovery field by regularly attending professional conferences and workshops
  • Drove student performance by praising job results, counseling students on needed improvements and disciplining substandard conduct
  • Divided and categorized items received and placed them in designated areas to stay organized
  • Maintained and enforced high safety guidelines & standards
File Clerk/Records Officer/Admin Staff, 04/2015 to 11/2016
John Tyler ASAPCity, STATE,
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies
  • Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files
  • Prepared new files and assigned tracking identification numbers, which resulted in better retrieval efficiency
  • Located missing file materials, which enabled case managers to meet project deadlines and avoid lost man-hours
  • Responded to internal and external requests for information
  • Implemented improvements to file systems and procedures
  • Maintained physical and computer-based filing systems
  • Sorted and distributed office mail and recorded incoming shipments for corporate records
  • Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors and followed strict HIPPA regulations.
GED: , Expected in 06/1994
Woodlawn Learning Center - Hopewell, VA,

Va Library of Records

Registered for Records of Destruction in 2016

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Woodlawn Learning Center

Job Titles Held:

  • Private Duty Home Health Care Aide
  • Front Desk Medical Receptionist
  • Management
  • File Clerk/Records Officer/Admin Staff


  • GED

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: