Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Private Consultant, 01/2014 - Current Octagon – Miami, FL,
Help store owners and organizations improve their: operational efficiency, offer management, and customer engagement through digital signage.
Graphically design and program digital touch screen kiosks for store owners.
Help advertisers create digital campaigns to advertise on the screens.
Creative Technologist, 01/2008 - 01/2013 International Gaming Technology Inc. – Saint Ignace, MI,
Developing Rich Media Applications and Micro-Sites for B2C and B2B Advertising using AS2 and AS3 Worked with Rich Media Providers (Pointroll and MediaMind) to effectively integrate Rich Media/Microsite advertisements with their system Building regular flash banners in all sizes under extreme time constraints and restrictions effectively Programmed landing pages, E-blasts and flash flip-books for multiple clients Built and integrated databases to assist with reporting analytics for some internal company campiagns Companies include but not limited to: Kodak, Bausch&Lomb, Constellation Brands, State Farm Insurance and Excellus Blue Cross Took part in laying out storyboards for multiple campaigns Able to re-design original concepts to fit multiple banner sizes Took design from current web page to build mobile website for company Consulted with own company to integrate QR codes in our business cards that will automatically redirect to mobile website.
Webmaster, 01/2005 - 01/2008 Quotient Technology Inc. – San Francisco, CA,
Built custom flash based intranet from the ground up Developed a series of online applications, on the intranet, that helped all departments carry on certain daily functions electronically Created a custom LMS system, integrating it with online training program and testing software Integrated LMS with the intranet providing advanced custom reporting features through a flash interface Constructed external website and integrated Content Management System (Ektron) behind it Trained managers from different departments to update content online themselves Assembled a portal on the web integrating .NET architecture and the CMS's API's Supervised a summer intern to help me out with day-to-day tasks like, maintenance of both the internet and intranet site Write technical documentation on upcoming online applications on how to use online applications built Conduct code reviews with any intern or programmer assisting me with writing code Partly responsible for putting Monroe Plan(Excellus Medicaid) amongst the top 5 HMO's in the nation.
Provided support for both hardware and software; interfacing with clients laboratory analyzers (Bayer, Bristol Myers, etc) Setup and held conference calls between laboratory, LIS and analyzer vendors to come up with a solution for proper data transfer Obtained government clearance via FBI; for remote access to VA hospital networks Traveled to sites around the U.S for onsite installation and training Supported and streamlined Microbiology laboratories across seas(remotely) for Security Forces Hospital in Saudi Arabia to GE in Kuwait.
Technical Support Engineer, 01/2001 - 01/2003 Adelphia Cable – City, STATE,
Handled escalated calls from tier 1 techs effectively and efficiently through the use of proactive customer service and call control techniques.
Resolved customer problems with their high speed data service by directing the customer through a series of troubleshooting steps.
Worked with and manipulated the customers' local server.
Scheduled appointments for a Field Service Technician to go to the customers' location when necessary.
Education
B.S: Computer Science, Expected in 1 1999 - St Bonaventure University - St. Bonaventure, NY GPA: Computer Science
A.A.S: Computer Information Systems, Expected in 1 1997 - Alfred State University - Alfred, NY GPA: Computer Information Systems
Interests
Won a silver Addy for the Carestream Homepage Takeover + Rich Media unit.
http://demo.pointroll.com/PointRoll/AdDemo/CreativeManager/CarestreamHealth/1646055/Homepage_takeover0.12020599190145731.asp
Awards 2013 RAF Addy Awards
Won a silver Addy for the Carestream Homepage Takeover + Rich Media unit.
http://demo.pointroll.com/PointRoll/AdDemo/CreativeManager/CarestreamHealth/1646055/Homepage_takeover0.12020599190145731.asp
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