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print shop assistant resume example with 10+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Efficient Office Assistant with 25 years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.

Skills
  • Equipment operation
  • Deadline monitoring
  • Critical thinking
  • Multitasking
  • Teambuilding
  • Working collaboratively
  • Customer service
  • Reliable and trustworthy
  • Relationship building
  • Planning
Experience
03/2017 to Current Print Shop Assistant Follett Corporation | Castleton, VT,
  • Copied documents and handled binding for finishing work.
  • Prioritized workload to achieve maximum output and meet customer deadlines.
  • Operated printing equipment to produce print jobs with PC, CTP, binding equipment, punching and cutting.
  • Adjusted equipment and computer interface to print various sized projects using different paper stocks.
  • Implemented quality control measures to check projects for accuracy and efficiency.
  • Reviewed work orders and job instructions to verify correct quantities and materials and make adjustments to meet expected needs.
  • Sorted, verified and staged finished work for approval, binding and distribution.
  • Adjusted machines to proper settings for each job, including speed and quantity produced, to optimize output and meet schedule targets.
  • Recorded completed work in production logs, including accurate quantity output, materials used and problems encountered, to inform supervisors and positively affect future operations.
  • Cleaned machines on consistent basis as part of robust preventive maintenance program to achieve continuous functionality.
  • Operated equipment high-volume photocopiers, printers and folding and inserting machines to manage over 10 projects per week.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Greeted visitors or callers daily to handle questions or direct to appropriate staff.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Made orders for new office supplies based on demand and budgetary restraints.
  • Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
  • Dispersed incoming mail to correct recipients throughout office.
  • Handled requests-for-information and delegated customer service tasks to appropriate employees.
  • Coordinated staff scheduling to promote smooth office operations.
  • Operated mail processing equipment and manually sorted mail.
  • Kept office records organized and supplies well-stocked for optimal team performance.
  • Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
  • Answered office phone and emails to schedule appointments, answer questions, and document information.
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Maintained project-related records, contracts and change orders.
  • Responded to client and vendor inquiries via email and telephone, providing updated and accurate information.
  • Created reports and other types of documentation, which often contained sensitive and confidential data.
  • Supervised invoice creation and submission to enable prompt and efficient customer billing.
  • Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
03/2019 to 06/2020 Unarmed Security Officer Viejas Enterprises | Alpine, CA,
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Identified security issues, drafted incident reports and contacted law enforcement when needed.
  • Guarded entrances and exits against unauthorized entry.
  • Investigated reported incidents to protect company assets.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Patrolled large commercial facility on irregular schedule to look for suspicious activities.
  • Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
  • Supported criminal investigations through collaboration with local law enforcement agencies.
  • Communicated with supervisors regarding unusual activity or issues observed among inmates.
  • Transported and traveled with personnel and assets from one point to another.
  • Completed scans of vehicles, containers, personnel and visitors.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Analyzed and produced course-of-action reports and escalated issues to management in typical and crisis situations.
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
  • Guarded restricted areas to prevent unauthorized entry.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
  • Verified photo IDs and tickets to allow guests passage.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Safeguarded entrances using scanning equipment to keep lines moving.
  • Immediately reported safety hazards for remediation response.
  • Provided security presence for large events with thousands of attendees.
  • Wrote detailed reports regarding daily security activities and notable incidents.
10/2011 to 03/2017 Office Services Coordinator Centene Corporation | Helotes, TX,
  • Maintained inventory of office supplies and ordered new materials.
  • Handled mail duties, picking up, sorting and distributing to departments and personnel.
  • Maintained supplies, equipment and schedules to support different office needs.
  • Answered multi-line phone system and engaged with clients.
  • Arranged conference room set-ups for day, placing requested equipment and supplies in appropriate rooms.
  • Communicated with customers regarding orders and special requests.
  • Supported business needs with high-quality administrative support.
  • Conferred with internal and external partners to address office or administrative deficiencies.
  • Prepared for meetings, events and travel by arranging accommodations, transportation, equipment and supporting materials.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Managed office inventory and placed new supply orders.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Managed office budget to handle inventory, postage and vendor services.
Education and Training
Expected in 03/2013 to to Associate of Science | Paralegal Studies Everest College, Arlington, VA, GPA:
Expected in 06/1997 to to High School Diploma | Woodson H D High School, Washington, DC GPA:

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Resume Overview

School Attended

  • Everest College
  • Woodson H D High School

Job Titles Held:

  • Print Shop Assistant
  • Unarmed Security Officer
  • Office Services Coordinator

Degrees

  • Associate of Science
  • High School Diploma

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