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Practice Manager Veterinary Technician Supervisor resume example with 13+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Multi-talented Veterinary Practice Manager and Veterinary Technician Supervisor with extensive experience in small animal and exotic medicine, ready to settle down with an amazing team of Veterinarians and support staff.

Skills
  • Drug inventory management
  • Inventory and restocking
  • Project oversight
  • Training and mentoring
  • Relationship building and retention
  • Profit improvements
  • Scheduling
  • Customer Service
  • Documentation
  • HR understanding
  • Mastered Cornerstone & Impromed Software
Education
University of Connecticut Storrs, CT Expected in 12/2009 – – Bachelor of Science : Animal Science - GPA :
  • Minored in Sociology
Work History
Ockham - Practice Manager & Veterinary Technician Supervisor
Orlando, FL, 04/2020 - Current
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Discussed medical histories with clients in effort to provide most effective medical advice.
  • Maintained daily progress records, surgery logs, x-ray logs, Drug Enforcement Administration logs and routine records.
  • Induced anesthesia by inhalation or intravenous, intramuscular, or subcutaneous injection.
  • Designed and created client education materials and marketing materials for hospital services.
  • Analyzed bloodwork and sample results using IDEXX to diagnose diseases and conditions.
  • Generates surgical estimates which outline costs and determine special needs of animal while in care.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Oversaw office inventory, including ordering and requisitions, stocking and shipment receiving.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Recruited and hired qualified candidates for vacant and new positions.
  • Conducted scheduled and impromptu evaluations to assess work performance. Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
  • Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition.
  • Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture.
  • Positioned animals for diagnostic imaging such as x-rays.
  • Administered prescribed injectable controlled substances, tranquilizers, sedatives, and injectable or inhalant anesthetics.
  • Educated caregivers and guardians on animal care, nutrition, medical conditions and disease management.
  • Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
  • Assisted veterinarian during immunologic, medical, surgical and diagnostic procedures.
  • Administer medications, vaccines, and treatments as instructed by veterinarian.
  • Placed endotracheal tub to deliver oxygen and anesthetic gas to patients requiring inhalant anesthesia during surgical procedures.
  • Collected and prepared tissues, cellular or microbiological samples by skin scraping, impressions and other non-surgical methods.
Ockham - Veterinary Technician Coordinator
Seattle, WA, 10/2018 - 03/2020
  • In addition to my Veterinary Technician duties, I was responsible for:
  • Managing Inventory
  • Managing and enforcing OSHA rules and regulations
  • Managing the Laser therapy program
  • Coordinating the scheduling for our Specialist, including, Dentistry, Orthopedics, Internal Medicine, and Cardiology
  • Educating owners about their pets major health conditions
  • Designed and created numerous client education materials and marketing materials for our hospital
  • Reviewing Bloodwork and lab results, and going over it with clients in detail
Suffield Veterinary Hospital - Veterinary Technician
City, STATE, 06/2010 - 03/2020
  • Phlebotomy
  • Laboratory
  • Radiology
  • Dentistry (including dental radiology)
  • Intubation/Extubation (including inducing)
  • Anesthetic Monitoring
  • Administers injection (IV, SQ, IM)
  • Intravenous Catheter Placement
  • Prepares Go-Home Instructions, Medications, and billing
  • Sedated Grooming
Ellington Center Animal Clinic - Veterinary Technician
City, STATE, 06/2007 - 06/2010
  • Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions
  • Communicated effectively with clients by phone and text to determine appropriate pickup times
  • Assisted veterinarian during medical and surgical procedures
  • Cleaned, restocked and organized examination rooms

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Resume Overview

School Attended

  • University of Connecticut

Job Titles Held:

  • Practice Manager & Veterinary Technician Supervisor
  • Veterinary Technician Coordinator
  • Veterinary Technician
  • Veterinary Technician

Degrees

  • Bachelor of Science

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