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Objective: Seeking a position as an Medical Records Receptionist to ensure that all patients are managed in an organized and time efficient manner. SKILLS Exceptional communicator/listener who effectively conveys information verbal and written Computer-literate performer with extensive software proficiency covering a wide variety of applications Flexible team player who thrives in environments requiring the ability to effectively prioritize and juggle multiple concurrent projects Proven relationship-builder with unsurpassed interpersonal skills Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards Personable professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings Innovative problem-solver who can generate workable solutions and resolve complaints Resourceful team player who excels at building trusting relationships with customers and colleagues HIGHLIGHTS OF QUALIFICATIONS Over 10 years in Naval Medicine as an Hospital Corpsman Five years of supervising Medical Clerk's Stations Proficient in patient care and management Secret Security Clearance EXPERIENCE Performed a variety of administrative functions associated with medical records and health Information processing including: analyzing medical records of completeness, consistency, Accuracy and use of accepted terminology and compliance with military, JTF CAPMED, hospital and Joint Commission requirements to include but not limited to birth month medical readiness verification, filing loose medical documents filing and retrieving medical records, and tracking and maintaining medical records of Service members. Helped implement and maintain a closed record system by mailing and delivering records. COMMUNICATION Natural ability to communicate with the patient to ensure that provider's recommendation is completely understood. Clear and concise ability to provide leaders, peers, or subordinates with necessary information so that the job may be completed in the safest, and most cost efficient manner. KNOWLEDGE Able to understand and submit routine medical reports, and for over 5 years supervised medical technicians in performance of clinic and ward duties. Maintains medical journals, log, and health records. Prepares, processes, controls, and transmits optical-scan documents Well versed in Microsoft Word, Excel, and Powerpoint programs For a total of nine years instructed co-workers and patients in general and emergency medical care, and in self administration of medications. For over eight years performed elementary laboratory procedures, such as: urinalysis, blood count, and preparation smears. Also have eight years of experience in assisting with physical examinations and making basic clinical assessments Well verse and IV insertion and care.
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Received Global War on Terrorism Service Medal.Maintained 100% accountability of a large section of equipment worth over $100,000.00 during multiple overseas deployments.Expanded multi-lateral relations with Iraq, JTF-GTMO and Afghanistan to strengthen security and partnership.
Assessment
- Executed full patient assessments, including NG and G tubes.
- Collaboration
- Collaborated with physicians to plan and implement patient care.
- Compliance
- Maintained compliance with regulatory standards by JCHAO.
- Family Support
- Educated families about procedures, treatment regimens, prevention and care.Documentation
- Documented patient intake information.Patient Care
- Ensured quality control through admissions, assessment, treatment and referral for a broad range of patients.
- Treated patients suffering from trauma, acute chest pain, respiratory failure and drug overdoses.Documentation
- Documented patient information obtained from intake interviews.Living Assistance
- Served meals, assisted with feeding ambulating and turning and positioning in bed.Reporting
- Prepared regular charts on patient's health related history, medication restrictions and allergies.Diagnostic/Ancillary Tests
- Routinely demonstrated medical proficiency by performing EKG's, chemistry analysis, urinalysis and hematology for up to 10 patients per day.OSHA Compliance
- Properly disposed of daily biohazard waste in compliance with federal and local regulations.
- Patient Education
- Educated patients about medical procedure steps, recovery measures and medication instructions.Physician Support
- Consistently praised by physicians for efficient assistance in minor surgical procedures and patient handling.
Implemented new floor assignments based on evaluation of staffing requirements.Assisted patients with healing and recovery after surgery.Managed team of medical support personnel.Provided patient diagnosis under strict time constraints.
Maintained patient charts and confidential files.Assessed patients in active withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.
Developed and maintained quality care systems and standards, including but not limited to, creating and improving medical protocols/guidelines.Actively participated in unit-based Quality Assurance Program.
Disciplined, energetic employee who quickly establishes rapport with patients and colleagues.
Recorded patients' medical history, vital statistics and test results in medical records.Delivered high-quality and compassionate treatment to indigent and low-income patient community.Simultaneously served as lead health care provider and office manager of family clinic.
Recorded patients' medical history, vital statistics and test results in medical records.Conducted screening, diagnostic treatment and rehabilitative and supportive services as the senior nurse on a primary health care team.Monitored post-op vitals, set up PCA, fluids, reviewed post-op orders and orient patients to unit.Developed and maintained quality care systems and standards, including but not limited to, creating and improving medical protocols/guidelines.Actively participated in unit-based Quality Assurance Program.Provided palliative care in outpatient settings ranging from assessment to development and implementation of care plans.Sound, ethical and independent decision-making ability consistent with medical protocols.Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatment.
- Managed and organized appointments for over 900 marines and sailors Supervised entire clinic for Forward Operating Base Edinburgh while conducting combat operations in Afghanistan.
- Placed in charge of clinic supplies worth over 900,000 dollars.
- Trained sailors and marines in basic combat lifesavers course Taught classes on leadership to promoted sailors.
Conducted screening, diagnostic treatment and rehabilitative and supportive services as the senior nurse on a primary health care team.
Assisted patients with multiple chronic diagnoses including COPD and asthma.Supported patients with customized patient teaching tools.Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
Worked as part of team to ensure proper care of body mechanics and safety of patient.Prepared for HIPAA and JCAHO reviews, ensuring required brochures and pamphlets were available to patients in all clinics.Cleaned and sterilized instruments and disposed of contaminated supplies.Organized, updated and maintained over 200 patient charts.Tested glucose and administered injections.Skillfully performed suture removals for patients of all ages.
- Health Insurance Portability and Accountability Act) Privacy and security policies.
- OSHA safety, security, local instructions, rules and notices provided by the Government.
Provided education to patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources.Treated patients with strokes, head traumas, comas and intracranial hematomas.
Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's.Managed caseload of 20 clients, providing education, treatments, IV therapy, venipuncture and wound care.
Overbrook High School - Philadelphia, Pa
BLS/AED Certified
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School Attended
- Overbrook High School
Job Titles Held:
- Plans Operations Medical Intelligence Clerk
- Nursing Group Section leader-JTF-GTMO
- Patient Care Supervisor
- AHLTA-Program
- SUPERVISION MRRS Medical Readiness Reporting System
- CHCS Composite Health Care Systems
- HM2
- Patient Administration Clerk
- Plans Operations Medical Intelligence Assistant Leading Petty Officer
- Combat Medical Assistant
- Clinic Medical Assistant
Degrees
- Present - Potomac College, Washington D.C, District Of Columbia - currently working towards Bachelor of Business Management
- SPECIAL SCHOOLS Operation Emergency Medicine Combat Trauma Management Combat Life Saver Instructor Course Field Medicine Service School Naval Hospital Corpsman School Navy Recruit Command
- Select One
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