Physical Therapy Technician Resume Example Dupage Medical Group

PHYSICAL THERAPY TECHNICIAN

Summary

Hardworking professional well-versed in many specialized areas. Adept at maximizing productivity and 11 years of success to multiple job positions. Extremely Detail-oriented with a talent for fast paced work environment. Open to future growth with interest in personal development. Exemplary communication skills and avocation ability.

Skills

Office administration
Inventory management
Insurance processing
CPR certified
Recordkeeping
Equipment setup
Personal Care specialist
Heavy caseloads
HIPAA requirements
Body mechanics
Progress reports
Confidential information
Self-care instructions
Conditioning

Patient evaluations
Therapeutic equipment
Information documentation
Maintaining records
OR and ER experience
Hands-on clinical instruction
Managing student schedules
Recruiting and training
Processing payment
Staffing management
Body mechanics competency
Reporting skills
Broad medical terminology knowledge

Experience

Physical Therapy Technician
Burr Ridge , ILDupage Medical Group/Dec 2017 to Current

Helped with basic clinical needs and responded to patient requests.
Set up equipment and gear for physical therapy appointments according to treatment plans.
Performed basic repairs on office and medical equipment.
Advocated for all patient health, safety and rights.
Promoted continuous patient advocacy for health and safety.
Assisted patients during physical therapy procedures to restore function and reduce pain.
Assisted the physical therapist with treatment, administration and planning.
Followed up with patients about needs and appointments.
Answered patient questions promptly through email, phone and in person.
Called upon physicians to give updates on patient care.
Scheduled patient appointments in the most effective manner, ensured received high-quality care.
Created individualized exercise programs for patients while working in an acute care setting.
Studied treatment plans and adjusted exercises periodically to maximize benefits.
Aided 4 Physical Therapists with creating and carrying out care plans for patients in an outpatient setting.
Maintained all confidential personnel files, licensing and CPR compliance records.
Provided necessary health education training for patients.
Evaluated students with health concerns or injuries to develop plan of care or provide reference to appropriate healthcare providers.
Assessed notes by nursing staff for accuracy, completion, services rendered and patient responses.
Actively maintained up-to-date knowledge of applicable state and Federal laws and regulations.
Instructed patients and family members on proper discharge care.
Completed daily rounds of nursing department to verify nursing service personnel performance alignment acceptable nursing standards.
Remained alert to conditions interfering with safety and well-being of residents involved in activities.
Assisted patients with healing and recovery after surgery by closely monitoring and caring for wounds, answering questions and educating about continued care strategies.

Receptionist
Idaho Falls , IDHca/Apr 2012 to Nov 2017

Took accurate messages for staff and management to facilitate open and speedy communication.
Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Provided clerical support to all team members to improve office efficiency and enhance productivity.
Sorted incoming mail and directed to correct personnel each day.
Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties.
Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
Prepared, compiled and filed documents as well as reports presented to various parties.
Kept reception area clean and organized to offer positive first impression to every visitor.
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff.
Greeted customers, answered general questions and directed to appropriate locations.
Scheduled appointments based on [Job title] availability and established load parameters.
Responded to telephone inquiries from clients and [Job Title]s and delivered information to inform and educate callers.
Answered and directed incoming calls using multi-line telephone system.
Answered telephones and directed calls to appropriate staff members.
Provided information to callers and drafted office emails.
Maintained daily calendars, set appointments with clients and planned daily office events.
Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.

Shift Manager
Fayetteville , ARConagra Brands, Inc./Jan 2009 to Nov 2017

Increased overall team efficiency and productivity.
Positioned skilled staff in key areas throughout shift to guarantee optimal productivity of overall department.
Developed new promotional strategies to increase customer base and market share, promoting [Product or Service] through diverse channels.
Enhanced operations and boosted efficiency through employee training and coaching, as well as creation of day-to-day work schedules and assignments.
Helped employees operate productively and stay on task to meet business and customer needs.
Ran daily reports to assess performance and make proactive adjustments.
Cross-trained in every store role to maximize operational knowledge.
Spearheaded reinventions of various departments to maximize productivity.
Coached and trained employees and created daily work schedules and assignments, boosting efficiency and enhancing operations.
Upheld company standards and compliance requirements for operations and cleanliness of all areas.
Mentored and supported new employees to maximize team performance.
Documented receipts, employee hours and inventory movements.
Trained and supervised staff members.
Managed and mentored 2-8 staff members.
Enhanced data collection accuracy by preparing, authoring and updating communications and policy memorandums.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Facilitated on-site staff training and developed processes and procedures to increase accuracy.
Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
Communicated store policy violations to upper management to prevent shrinkage and misconduct.
Automated office operations, managed client correspondence and tracked records.
Forecasted trends in expected business levels and adjusted labor and inventory to match expectations.
Recruited, hired and trained new employees, including monitoring and review of individual performance.
Addressed internal and customer-related issues each day and affected strategic resolutions.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Handled over $$5,000 in funds each day in fast-paced environment.
Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
Mitigated risk by ensuring regulatory compliance for required licensing.
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Set and administered annual operating budget, consistently maintaining controls and preventing overages.

Education and Training

Certified Patient Care Technician : Patient Care Technician North Texas Community CollegeJan 2018City

Certificate in Phlebotomy: Certified PhlebotomistNorth Texas Community CollegeNov 2019City

Resume Overview

School Attended

North Texas Community College

Job Titles Held:

Physical Therapy Technician
Receptionist
Shift Manager

Degrees

Certified Patient Care Technician : Patient Care Technician
Certificate in Phlebotomy : Certified Phlebotomist

Physical Therapy Technician Resume Example

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