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physical therapy technician resume example with 9+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

A current student of Air Force Military Veterans who's a dedicated personal Physical Therapist Aide/Technician. I'm currently registered into the Physical Therapist Assistant Program at South University in Savannah, Georgia. I'm cleanly, comprehensible, organized & knowledgeable of 150 plus exercises with the inclusion of cervical, thoracic & lumbar regions. organized. Successful at customer service with appreciation awards. Very technological savvy and assist clients with any accommodations and inquiries whether it be incontinence or surgical.

Skills
  • Articulate of Consuming Knowledge
  • Customer Service Oriented
  • Possess Positive Attitude
  • Can Handle Customer Inquiries
  • Can Take Orders
  • Focused
  • Personal Assistant
  • Neat
  • Comprehensive
  • OSHA & HIPPA follower
  • Phone Skilled
  • Surgery rehabilitation
  • Confidentiality Skilled
  • Sanitation Skilled
Education
South University Savannah, Georgia, Expected in 06/2021 ā€“ ā€“ Associate of Science : Physical Therapy Assistant - GPA :
Savannah College of Art And Design Savannah, GA Expected in 2014 ā€“ ā€“ Bachelor of Arts : Professional/Creative Writing - GPA :
  • Written for Savannah College of Art and Design online newspaper (SCAD District)
  • Assisted with Savannah Morning Newspaper Company
Georgia Military College Warner Robins, GA, Expected in 06/2009 ā€“ ā€“ Associate of Arts : General Studies - GPA :
Certifications

American Red Cross Certified for CPR/FIRST AID/AED/BLS

Work History
Concentra - Physical Therapy Technician
Jacksonville, FL, 08/2019 - 08/2020
  • Followed all HIPAA rules and regulations regarding patient confidentiality
  • Inventoried supplies and ordered more for office and patient rooms
  • Prepared patients to meet with physical therapists
  • Communicated with physicians to provide updates on patient care
  • Certified that equipment and supplies were properly maintained for quality patient care and safety
  • Closely collaborated with management team to make necessary improvements and satisfy out-patient needs
  • Improved delivery of patient care through reviewing and implementing improvements to clinical approaches
  • Provided patient education
  • Administered routine exams and treatment for patients.
  • Implemented treatment programs for children with juvenile arthritis and those in recovery from sports injuries.
  • Communicated with physicians to provide updates on patient care.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Primark - Personal Care Aide
East Rutherford, NJ, 07/2013 - 02/2018
  • Assisted individuals with ranges of motion if bedridden or wheelchair bound.
  • Cooked meals for individuals and kept homes tidy.
  • Each individual exercised daily for at least 5 minutes depending on their mood.
  • Changed linens, launder clothing and placed items where need be.
  • Assisted with self-administration of medication for clients.
  • Kept homes neat and free of safety hazards.
  • Managed schedules and drove clients to scheduled appointments.
  • Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments.
  • Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
Bridge Senior Living - Community Living Specialist
Orlando, FL, 06/2009 - 07/2013
  • Trained service staff on latest policies and procedures
  • Explained regulations, policies, or procedures to new-hires to confirm understanding and compliance
  • Assisted individuals with ranges of motion if bedridden or wheelchair bound
  • Worked for 4 individuals (clients) provided assistance in their residential areas
  • Assisted clients with bathing, dressed and groomed clients with disabilities
  • Each individual chose a physical activity for the forty-hour weekend to accomplish
  • Prepared meals including special diet restrictions and helped feed unable clients
  • Held activity nights to engage clients
  • Detailed and organized documented patient in HRST login book
  • Helped patients receive appropriate, high-quality care with reasonable results.
  • Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
  • Evaluated treatment plans against individual goals and healthcare standards.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
  • Updated patient charts using [Software] with data such as medications to keep records current and support accurate treatments.
  • Built partnerships with related organizations to develop support and gain greater attention for important issues.
Kemper - Customer Service Representative
Bagwell, TX, 03/2010 - 01/2013
  • Provided information to customers regarding Follett Higher Learning's charge card and loyalty program and helped to open and activate new accounts
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls
  • Handled customer inquiries complaints and questions
  • Positive attitude for customers welcoming and providing comfortable areas to return soon
  • Became lead representative and trained new employees
  • Commended for initiative, intense customer focus and dependability in performance evaluations
  • Handled customer issues over phone with 90% successful first call
  • Helped customers locate staff, books, technologies and art supplies
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Educated customers on promotions to enhance sales.
  • Regularly exceeded daily sales and product add-on quotas.
  • Responded to customer requests for products, services and company information.
Accomplishments
  • Service Physically, Emotionally and Mentally Disabled Individuals
  • Volunteered for Humane Society
  • Written in Online Newspapers
  • Trained Cashiers
  • Stocked Libraries
  • CPR/FIRST AID AED AND BLS Certified

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Resume Overview

School Attended

  • South University
  • Savannah College of Art And Design
  • Georgia Military College

Job Titles Held:

  • Physical Therapy Technician
  • Personal Care Aide
  • Community Living Specialist
  • Customer Service Representative

Degrees

  • Associate of Science
  • Bachelor of Arts
  • Associate of Arts

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