physical therapist assistant resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Experienced Medical Office Administrative Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Successful career history comprising more than 15+years. Reliable worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Excellent medical translation, conversational Bilingual-English/Spanish abilities.

  • Bilingual-English/Spanish-Proficient in Reading, Writing and Medical/Business support interpretation
  • Quality Patient Care
  • Quality assurance
  • Critical Thinking
  • Excellent communication skills
  • Personable and outgoing
  • Deadline driven
  • Expert in Microsoft: Word/Excel/Powerpoint, G-Suite and Outlook
  • Professional phone etiquette
  • Knowledgeable in Orthotics/Prosthetics/AFO's
  • Internet navigation/research of medical information for patient/family education
  • Scheduling and calendar management
  • Scanning medical record information
  • Medical Records Maintenance
  • 40WPM typing speed
  • Proficient in Electronic Medical Documentation using medical rehab software
  • Health Information
  • Medical Records Completion
Work History
Physical Therapist Assistant, 08/2013 to 10/2019
Banner HealthTucson, AZ,
  • Use AIDET for optimal patient care.
  • Collect and document: Blood Pressure, Pulse, Respirations, O2 SATS, Temperature.
  • Assist patients with physical movements to help restore functional mobility, lessen pain.
  • Collaborate and coordinate with patients/families on educational training for safe functional mobility.
  • Instructed, motivated patients as they practice their exercises, gait training and functional activities.
  • Maintain clinical and professional competency.
  • Attend Meetings: Care plans/Discharge/Medicare/weekly staff patient care meetings.
  • Proficient in Electronic Medical Records Navigation-Hospital/Acute/Skilled Nursing/Long Term Care charting.
  • Medical Software: Rehab Optima/Cassamba/UNITY, documented each patient case with updates in computer system.
  • Proficient in Daily Documentation via electronic charting.
  • Productivity maintained at 95%.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Able to take verbal orders via telephone from Physicians, PA, Nurse Practitioners and perform orders given.
  • Excellent communication with all clinical and non-clinical personnel.
Physical Therapist Assistant, 08/2008 to 08/2013
Banner HealthChandler, AZ,
  • Assist patients with physical movements to help restore functionality.
  • Identified and properly documented patient goals and evaluated progress.
  • Created individualized home exercise programs for patients improvement in health and wellness.
  • Assessed treatment plans and made adjustments as needed for maximum benefits.
  • Communicated with physicians to provide updates on patient care.
Physical Therapist Assistant, 08/2003 to 08/2008
Banner HealthMesa, AZ,
  • Provided wound care for patients as outpatient and all acute hospital floors, under supervision of a Physical Therapist.
  • Debridement/dressings/VAC placements.
  • Communication with Physicians/Social Workers/Nurse Practitioners regarding patients progress for safe discharges.
  • Worked in acute care setting and created individualized exercise programs for patients.
  • Scheduled patient appointments to meet treatment requirements and ensure quality care.
  • Documented each patient case with updates in computer system.
Office Operations Supervisor, 08/1999 to 07/2005
Pacific Asian Consortum In Employment (Pace)Los Angeles, CA,
  • Collected all pertinent data to aid physician in interpreting results.
  • Collected histories, vitals and current compliants via patient interviews.
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Managed accounts payable and receivable for office.
  • Executed record filing system to improve document organization and management.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
  • Gathered forms, copied insurance cards and collect patient information for billing and insurance pre authorizations.
  • Kept reception area clean and neat to give visitors positive first impression.
Associate of Applied Science: Physical Therapy, Expected in to Austin Community College - Austin, TX,
Associate of Applied Science: Emergency Medical Technician, Expected in to Laredo Community College - Laredo, TX,
  • Training provided to staff on new software, client navigation, office policies.
  • Data Entry - Reviewed and updated client correspondence files and scheduling database.
  • Awarded "Employee of the Month" for delivering outstanding administrative support.
  • Updated and maintained company database to reflect current and accurate client records for more than 100 accounts.
  • Technology Proficient - Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
  • Recognized by customers and Executive Director for expedient and effective service.

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Resume Overview

School Attended

  • Austin Community College
  • Laredo Community College

Job Titles Held:

  • Physical Therapist Assistant
  • Physical Therapist Assistant
  • Physical Therapist Assistant
  • Office Operations Supervisor


  • Associate of Applied Science
  • Associate of Applied Science

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