Physical Therapist Assistant resume example with 11+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

A passionate professional who strongly believes in being the change you wish to see in the world. Employs strong communication skills ensuring great relationships with clients, coworkers and management. Excellent cross-cultural skills gained through overseas travel enabling me to thrive and deliver in a dynamic business environment. Motivated to learn, grow and excel in the Global Trade Industry. Organize and drive operations, and effectively develop and enact company policies to increase organizational operation efficiency. Retain strong leadership and interpersonal skills. Develop policies to keep organization's budget low including operations, maintenance and labor costs.

  • MS Office (Excel, Word, PowerPoint), WebPT, Cerner Medical Software
  • Billing
  • Budget
  • Clients
  • Documentation
  • Payroll
  • Policies
  • Training programs
  • Scheduling
  • Needs assessment
  • Problem resolution
  • Operational improvement
  • Relationship development
  • Team management
  • Therapeutic exercises
  • Patient service
  • Business operations
  • Process improvement
  • Project organization
  • Supervision
  • Injury Prevention
  • Cost reduction strategies
  • Budgeting and forecasting
Work History
10/2017 to 04/2020 PHYSICAL THERAPIST ASSISTANT Cleveland Clinic | Mansfield, OH,
  • Provided therapy services as outlined in the patient’s approved Plan of Treatment.
  • Acted as a liaison and maintains contact with patients, Physical Therapist, Clinical Manager(s), and other members of the healthcare team assuring effective care coordination.
  • Possessed compassion and empathy and eagerness to be exposed to new clinical diagnoses.
  • Reviewed physician orders, PT evaluations, progress notes and patient medical records to formulate an accurate diagnosis and best course of treatment.
  • Assisted patients with therapeutic exercise and activities to help restore function, lessen pain and disability.
  • Achieved efficient productivity by maintaining 95% patient caseload.
  • Skillfully treated 1000+ patients/clients of varied diagnoses resulting in improved function and mobility core qualifications.
  • Provided in-home therapeutic treatments to patients after hip replacement surgery.
  • Answered questions from patients via email, phone and in person.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Assessed treatment plans and made adjustments as needed for maximum benefits.
08/2018 to 09/2019 OPERATIONS MANAGER Center For Diagnostic Imaging | Springfield, MA,
  • Established and managed relationships with the Arizona Intermediate Care Facilities, State Operated Group Homes, Case Aids, and Families.
  • Produced and reviewed financial information and adjusted operational budget.
  • Coordinated between Tucson and Phoenix office to make decisions for operational activities and set strategic goals.
  • Ensured that the company ran with legality and conformity to established regulations.
  • Planned and monitored the day-to-day operations to ensure progress.
  • Performed billing and payroll for the Tucson location.
  • Implemented systems and processes to improve efficiency and reduce costs.
  • Created incentive and training programs to reduce employee turnover.
  • Managed planning and building selection as the company grew.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement.
  • Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and 5-member management team with related direct reports.
01/2007 to 01/2016 PROJECT COORDINATOR Covance | Birmingham, AL,
  • Acted as the point of contact and communicated project status to all participants.
  • Used tools to monitor plans and expenditures.
  • Created and maintained comprehensive project documentation, plans, and reports.
  • Assisted in the creation of the Transition Academy, Employment Services Program, Autism Summer Camp and CommunityWorks.
  • MURS 316: Built relationships with vendors.
  • Managed schedules, finances, and artists.
  • Organized, planned and conducted long distance expedition and travel for artists.
  • Kept projects on schedule by managing deadlines and adjusting workflows as needed.
  • Planned and arranged meetings with external organizations and individuals, enabling all parties to meet and discuss project progress.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Expected in 05/2021 Master of Arts | Applied Leadership And Management Thunderbird School Of Global Management, Glendale, AZ GPA:
Expected in 03/2017 Associate of Science | Physical Therapy Assistance Pima Medical Institute, Tucson, AZ GPA:
  • Awarded David Morkert Inspiration Award
Expected in 12/2003 Bachelor of Arts | Media Arts University Of Arizona, Tucson, AZ GPA:

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Resume Overview

School Attended

  • Thunderbird School Of Global Management
  • Pima Medical Institute
  • University Of Arizona

Job Titles Held:



  • Master of Arts
  • Associate of Science
  • Bachelor of Arts

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