Driven and compassionate licensed healthcare professional with 6+ years hands-on experience in skilled nursing facility, hospice, outpatient, and hospital environments. Current education in Healthcare Administration and Licensed Physical Therapy Assistant. Accountable and responsible with a strong focus on patient wellness.
Empathetic Healthcare Coordinator serving patients by providing access to high-quality care. Tailors assistance in accordance with each patient's specific needs and requirements. Escalates issues of increased complexity to resolve urgent patient concerns and accurately document and enter data using various systems. Follow-up with patients to identify growth opportunities.
Previous customer service representative 4+ years of experience as dedicated Customer Service Representative providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
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Licensed Physical Therapist Assistant in state of Georgia
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