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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Multifaceted leading professional with 3+ years of expertise in Sales and 4+ years in Physical Therapy. Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines every time.

Skills/Technical
  • Range of Motion Exercises & Body Mechanics
  • Customer Service & Customer Retention Abilities
  • Team Management & Team Building
  • Leadership & Training & Development
  • Therapeutic Equipment & On-site Demonstrations
  • Heavy Caseloads 80+
  • HIPAA Requirements
  • Product & Service Knowledge
  • Product Merchandising & Distribution
  • Lead Generation & Prospecting Skills
  • Relationship Selling & Customer Needs Assessment
  • Mac OS/MS Office Suite/Vista/XP
  • WPM: 90/Dropbox/GoogleDocs/Zoom
  • Adobe Acrobat, Photoshop, Illustrator
Education and Training
California State University Fullerton, Expected in 2019 Bachelors Degree of Science : Kinesiology - GPA :
Fullerton and Cypress College , Expected in Associates Arts : Kinesiology - GPA :
Certifications

CPR Certified - 2019

Experience
Nuvance Health - Physical Therapist Aide
Coatesville, PA, 01/2017 - Current
  • Assisted 80+ customers per 60+ minutes with physical therapy and clerical services.
  • Train, instruct, and educate patients on how to safely and effectively use therapy equipment such as pulleys, weights, inclined surfaces and various equipment for given treatments to reduce injury.
  • Ambulate patients with appropriate techniques for mobility support, including wheelchairs, and standing assistance, positioning and securing patients properly into or onto therapy equipment to facilitate smooth and safe treatments.
  • Engage patients in active and passive manual therapeutic exercises to alleviate pain and other symptoms; assist in putting on supportive devices such as braces and slings to facilitate successful treatment plans including the application of traction devices.
  • Supervise and guide patients through simple Range of Motion exercises to facilitate flexibility and improve circulation.
  • Provide physical therapy services to 10-bed, specialized private PT clinic; relay detailed prognosis, treatment, and responses to physical therapists to implement into progress notes in patient charts.
  • Assist practice efficiency by checking calendars, scheduling patient appointments and organizing records to minimize wait times; monitor and maintain office and therapy equipment by cleaning and answering telephone calls
  • Demonstrate to patients home care guideline exercises to promote patient ROM and overall health.
  • Used various mechanical and electrical equipment and prosthetic and orthotic devices to properly treat patients.
  • Maintain Freemotion, Stationary Bikes, Upper Body Ergometer, Therapeutic Bands, and Elliptical equipment to keep equipment in optimal condition and great working order; making minor repairs for overal safety of patients.
Mccoy's Building Supply - Service Representative
Paris, TX, 02/2017 - 07/2021
  • Team lead; responsible for monitoring, maintaining, opening and closing facility.
  • Train new employees on procedures and policies, maximizing team performance.
  • Providing excellent knowledgeable service for routine questions, customer requests, and resolving service complaints.
  • Met and exceeded productivity targets by providing outstanding customer service to new and long-standing customers by attending closely to concerns and developing solutions on a consistent basis; leveraging opportunities to upsell company products and services while providing information and discussing options with customers.
  • Educate; inform customers on special pricing opportunities, company offerings, service plans including upgrades, assisting in payment option setup assistance; upholding strict quality control policies and procedures during customer interactions.
Nephron Pharmaceuticals Corp - Sales Advisor
West Columbia, SC, 05/2016 - 12/2016
  • Fostered relationships using active listening, building rapport to expand customer base and improved profitability by identifying and assessing needs and goals of customers, connecting with viable solutions.
  • Stayed up-to-date on latest trends in sales promotions, updates, and service changes, contacting new and existing customers to outline benefits of services; set up appointments and maintained organized calendar.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Label Impressions Company - Shipping Advisor
City, STATE, 12/2013 - 01/2016
  • Achieved productivity target goals for merchandise shipping by comparing shipment contents with paperwork to support inventory accuracy and records management; maintaining inventory of shipping materials and supplies.
  • Organized inventory and coordinated movement between receiving, storage and shipping to facilitate operations by checking customer orders, labeling, and documentation prior to shipment to avoid delays.
Activities and Honors
  • Member, Cal State Fullerton Alumni Association
  • President's Honor's List - 2014-2015, 2017-2018
  • Cum Laude Honors Graduate
  • Volunteered in 4 Graduate Research Student Studies

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Resume Overview

School Attended

  • California State University
  • Fullerton and Cypress College

Job Titles Held:

  • Physical Therapist Aide
  • Service Representative
  • Sales Advisor
  • Shipping Advisor

Degrees

  • Bachelors Degree of Science
  • Associates Arts

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