Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Dedicated and empathetic [Job Title] offering [Number] years in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction by ensuring regulatory compliance and adherence to practice standards. Documented ability to cultivate trust and rapport with patients and maintain strong relationships. Excellent communication and interpersonal skills with patients, families and other healthcare professionals.

Seasoned Phlebotomist with [Number] years' experience in venipuncture and proven bedside manner. Committed to maintaining highest patient safety standards when collecting variety of samples and specimens. Accomplished in orienting new staff and training nurses and physicians on proper venipuncture techniques.

  • Sharps disposal
  • Stress management
  • Drawing blood
  • Patient education
  • Quality control
  • Donor screening
  • Sanitation and sterilization
  • Data entry
  • Medical records maintenance
  • Biohazard waste disposal
  • Manual and finger dexterity
  • Proper storage procedures
  • Therapeutic phlebotomy
  • Organization
  • Relationship development
  • Inventory management
  • Administrative support
  • Communications
  • Customer service
  • Team building
  • First Aid/CPR
  • Wound care and irrigation
  • Understands medical procedures
  • HIPAA compliance
  • Medical terminology knowledge
  • Pipetting
  • Restocking lab supplies
  • Reliable transportation
  • Valid [State] driver's license
  • Respiratory equipment utilization
  • Preparing specimens and samples
  • Lab equipment setup
  • Electrocardiography (EKG)
  • Communicating with patient families
  • Vital sign monitors
  • Pulmonary function tests (PFTs)
  • First aid
  • Medical terminology
Phlebotomy Technician, 11/2015 - 05/2020
Columbia Sportswear Company Pleasant Prairie, WI,
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Maintained fully-stocked phlebotomy cart, carrier, and station.
  • Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
  • Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
  • Labeled blood vials with critical information like time of collection, date, and patient name.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Interviewed patients and analyzed and documented medical records to update and file documents.
  • Used multiple electronic medical software, including [Software] and [Software] to conduct patient intakes and send correspondence.
  • Built trust and minimized patient discomfort during phlebotomy procedures through [Task] and [Task].
  • Prepared blood-collecting equipment to draw blood and safely store and transport samples.
Medical Assistant, 05/2007 - 04/2013
Millennium Physician Group Venice, FL,
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Assessed, documented and monitored vital signs for more than [Number] patients per day.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Administered rapid tests such as [Type] and [Type] to help clinical staff assess conditions.
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Acted as liaison between physician and patient, answering questions and delivering test results.
  • Sterilized medical instruments as needed.
  • Educated patients about medications, procedures and physician's instructions.
Radiology Technologist/Phlebotomist, 01/1996 - 11/2000
Melbourne Internal Medicine Assiciates City, STATE,
  • Reviewed diagnostic images' quality and filed diagnostic images in appropriate patient records.
  • Positioned [Type] and [Type] equipment using clinical judgment to capture quality images.
  • Maintained highest levels of quality, safety and patient confidentiality by following hospital and regulatory guidelines when collecting patient information and conducting imaging procedures.
  • Reduced patients' anxiety and enhanced cooperation by educating on procedure details, instructions and expectations.
  • Reduced exposure to radiation using beam-restrictive devices and patient shielding techniques.
  • Captured and developed images following physicians' orders allowing proper diagnosis and treatment.
  • Developed and labeled diagnostic images and films in accordance with established quality standards, and updated patient records.
  • Improved operations by working with team members and customers to find workable solutions.
  • Fostered relationships with patients to minimize patient anxiety and distress, and enhance cooperation.
Education and Training
Associate of Science: Medical Administrative Assistant, Expected in 06/1991
Jamestown Business College - Jamestown, NY
Associate of Science: Medical Assisting, Expected in 10/1995
Phillips Jr. College - Melbourne, FL

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume scorecould be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

resume Strength

  • Clear Contact Info
  • Measurable Results
  • Personalization
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended

  • Jamestown Business College
  • Phillips Jr. College

Job Titles Held:

  • Phlebotomy Technician
  • Medical Assistant
  • Radiology Technologist/Phlebotomist


  • Associate of Science
  • Associate of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: