Competent Phlebotomy Technician with 5 years of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens. Expertise in venipuncture and capillary puncture, specimen storage and quality assurance. Consistently relieves patient anxieties and maintains safety.
Skills
Staff Phlebotomy Training
Sharps Collection
Written and Verbal Communication
Interval Testing
Specimen Collection
Information Gathering
Data Entry
Data Analysis
Glucose Screening
Documentation and Recordkeeping
Problem Solving
Microsoft Office
Decision Making
Patient Relations
Electronic Medical Record Software
Blood Culturing
Data Confidentiality
Attention to Detail
Customer Service
Task Prioritization
Lab Reporting
Team Leader
Appointment Scheduling
Mentoring and Coaching
Medical History Taking
Patient Monitoring
Conflict Resolution
Goal Minded
Relationship Building
Equipment and Supply Inspections
Paperwork Processing
Finger Stick Method
Supply Restocking
Logical Thinking
Work History
06/2017 to Current
Phlebotomy TechnicianColumbia Sportswear Company – Pottstown, PA,
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Followed physician orders to correctly administer therapeutic phlebotomy.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Centrifuged blood samples as outlined in clinical protocols.
Tracked collected specimens by initialing, dating and noting times of collection.
Organized daily work based on collection priority.
Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists.
Logged patient information and recorded results into system using Erecored and soft.
Stocked phlebotomy cart or carrier with appropriate supplies.
Handled insurance verification tasks using Erecored to validate patient insurance information.
Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories.
Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
Obtained blood specimens by performing venipunctures and finger sticks
Assembled tourniquets, needles and blood collection devices to prepare work trays.
Reviewed patient records for accuracy and completeness.
09/2014 to 06/2017
Patient Care TechnicianMemorial Sloan-Kettering Cancer Center – Monmouth, NJ,
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Organized and replenished unit supplies to maintain team readiness for expected demands.
Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
Answered patient assistance calls, assessed needs and offered qualified support.
Assembled admissions pages and added new pages to patients' charts.
Assisted with respiratory, cardiopulmonary and physical therapies.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Collected and transported specimens to prepare for lab testing.
Supported patient admissions, discharges and transfers to promote team productivity.
Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Obtained client medical history, including medication information, symptoms and allergies.
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Assisted coworkers
Transported patients between rooms and appointments or testing locations.
08/2010 to 09/2014
Companion ObserverHighland Hospital – City, STATE,
Assisted elderly clients in daily activities including bathing, dressing, physical transfers and care for incontinence.
Monitored progress and documented patient health status changes to keep care team updaed.
Transported individuals to events and activities, medical appointments and shopping trips.
Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
Developed rapport to create safe and trusting environment for care.
Supervised daily activities and provided assistance to staff.
Assisted disabled clients to support independence and well-being.
Completed entries in log books, journals and care plans to accurately document and report patient progress.
Maintained clean, safe and well-organized patient environment.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Conferred with supervisor to discuss patient condition and medical care.
Used Erecored to maintain records of services performed and apparent condition of patients.
Documented vitals, behaviors and medications in client medical records.
Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
Kept patients mentally alert by entertaining, conversing and reading aloud.
Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Education
Expected in 06/2013
High School Diploma: Thomas Jefferson High School - Rochester, NY, GPA:
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