phlebotomy technician resume example with 7+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
My goal is to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Certified Phlebotomist well versed in venipuncture, capillary puncture, and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.
Skills
Patient confidentiality
Medical office administration
Specimen Collection
Recording Data
PPE Compliance
Organization and Time Management
Health education
HIPAA
Quality Control Guidelines
Basic math skills
Written and verbal communication
Education
College of Southern NevadaLas Vegas, NVExpected in 07/2019 ā ā:Phlebotomy - GPA:
Great Basin CollegeElko, NVExpected in 07/2012 ā āGED: - GPA:
Work History
James River Home Health And Hospice - Phlebotomy Technician Lynchburg, VA, 03/2019 - 06/2019
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Followed physician orders to correctly administer therapeutic phlebotomy.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Centrifuged blood samples as outlined in clinical protocols.
Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
Maintained exam rooms by ordering supplies, transporting specimens, washing and packing instruments and changing solutions.
Collected fluid or tissue samples by using appropriate collection procedures.
Logged patient information and recorded results into system.
Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
Organized daily work based on collection priority.
Tracked collected specimens by initialing, dating and noting times of collection.
Stocked phlebotomy cart or carrier with appropriate supplies.
Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
Monitored patients for reactions and verified sample quality.
Reviewed patient records for accuracy and completeness.
Used personal protective equipment correctly to protect coworkers and patients.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Celebration Hotel Ltd - Cocktail Server Savannah, GA, 06/2015 - 07/2018
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
Maintained accuracy and efficiency when processing sales transactions.
Determined customer preferences to suggest appropriate cocktails and increase sales.
Maintained clean and organized bar area.
Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Assisted with bartending duties during high-volume shifts.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Hyatt Hotels Corp. - Waitress Alexandria, VA, 12/2012 - 06/2015
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Checked identification for minimum age for sale of alcoholic beverages.
Bussed and reset tables to keep dining room and work areas clean.
Stayed up-to-date on menu changes to help customers make food choices.
Used cash registers and credit card machines to cash out customers.
Greeted new customers, discussed specials and took drink orders.
Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
Meijer, Inc. - Cashier Clerk Williamsburg, MI, 08/2011 - 12/2012
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Answered questions about store policies and addressed customer concerns.
Worked closely with shift manager to solve problems and handle customer concerns.
Reviewed weekly sales ads and monitored price changes.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Completed inventory counts and ordered merchandise.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Worked flexible schedule and extra shifts to meet business needs.
Collected and authorized payments of guests.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Maintained current knowledge of store promotions and highlighted sales to customers.
Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
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