Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Competent Phlebotomy Technician with 1 year of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens. Dedicated Phlebotomist and Lab Assistant attentive to hospital protocols for handling blood and bodily fluid samples and patient information. Expertise in venipuncture and capillary puncture, specimen storage and quality assurance. Consistently relieves patient anxieties and maintains safety. Certified Phlebotomist well versed in venipuncture, capillary puncture, and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards.

  • Vacuum Tube and Syringe Use
  • Glucose Screening
  • Data Entry
  • Sample and Form Matching
  • Specimen Collection
  • Electronic Medical Record Software
  • Microsoft Office
  • Blood Alcohol Testing
  • Blood Culturing
  • Written and Verbal Communication
  • Problem Solving
  • Attention to Detail
  • Data Confidentiality
  • Finger Stick Method
  • Hazardous Material Disposal
  • Equipment and Supply Inspections
  • Goal Minded
Work History
Phlebotomy Technician, 10/2020 - Current
Mercy Health System Janesville, WI,
  • Followed physician orders to correctly administer therapeutic phlebotomy.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
  • Performed bedside tests like bleeding time tests and entered results into patient charts.
  • Assembled tourniquets, needles and blood collection devices to prepare work trays.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Reviewed patient records for accuracy and completeness.
  • Packaged and shipped specimens to central lab daily.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Followed established guidelines for reporting significant medical errors or unanticipated outcome in patient care.
  • Monitored patients for reactions and verified sample quality.
  • Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures.
Bartender Trainer, 03/2018 - 04/2021
Regal Cinemas Corporation Inverness, FL,
  • Trained 5 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Kept bar presentable and well-stocked to meet all customer needs.
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
Cashier Team Lead, 10/2017 - 08/2018
Northern Tool + Equipment Fort Mill, SC,
  • Monitored areas for security issues and safety hazards.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
  • Trained team members on cash register operation and cash handling.
  • Educated employees on all job tasks, including register use, merchandising and customer service.
  • Assisted customers by answering questions and fulfilling requests.
  • Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.
Bachelor of Science: Physician Assistant, Expected in 12/2022
Auburn University-Montgomery - Montgomery, AL
  • Relevant Coursework Completed: Psychology
  • Minor in psychology
High School Diploma: , Expected in 05/2015
Saraland High School - Saraland, AL
  • Member of National Honor Society
  • Received Springhill College Scholarship
  • Received Alabama A & M Scholarship
  • Graduated with a 3.8 GPA
  • Received an Advanced Academic Diploma
  • PT - Phlebotomy Te
  • MLA - Medical Laboratory Assistant
  • Basic Life Support Certificate

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School Attended

  • Auburn University-Montgomery
  • Saraland High School

Job Titles Held:

  • Phlebotomy Technician
  • Bartender Trainer
  • Cashier Team Lead


  • Bachelor of Science
  • High School Diploma

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