Pharmacy Intern resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Bilingual second-year pharmacy student with leadership, customer service, and data entry experience gained through work in multiple fields, including veterinary medicine and property insurance. As an employee, I have been known as a quick learner, self-starter, and dedicated worker. As both a student and employee, I am highly organized, efficient, and detail-oriented.

  • Data Entry
  • Collaboration
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Customer service
  • Adaptability
  • Team Leadership
  • Report preparation
  • Complaint resolution
  • Administrative support
  • Staff education and training
  • Spanish (Competency Level: Conversational)
Work Experience
Pharmacy Intern, 05/2021 to Current
Encompass HealthCumming, GA,
  • Compare prescription details against safety standards and insurance requirements to support patients
  • Interact with healthcare professionals to support timely and proper processing of prescriptions
  • Contact insurance companies to resolve claims issues
  • Use software to enter prescription and insurance information
  • Interact with healthcare professionals to support timely and proper processing of prescriptions
  • Develop, design, and execute outcomes-based research
Claims Processor / Customer Care Team Lead, 09/2012 to 06/2019
Vca Antech, Inc.Redding, CA,

• Leadership: new candidate screening and assessment, schedule management, oriented new employees to phone and claims systems, promoted team atmosphere and development
• Customer service: helped potential clients generate pet insurance quotes, introduced new and potential clients to policy, helped clients file claims, developed templates for Spanish speaking clients, managed phone calls, claims, and concerns for Spanish-speaking clients
• Claims: completed full review of patient’s medical history and outlined future exclusions, thoroughly reviewed and processed claims, communicated with clients, veterinarians, and team members regarding status of claims, walked clients through appeal process if warranted

Veterinary Receptionist, 04/2009 to 09/2012
McMonigle Veterinary HospitalCity, STATE,

• Patient care: telephone triage of possible medical emergencies, entered prescription refill requests, dispensed both prescription and non-prescription drugs
• Customer service: welcomed clients, scheduled appointments, addressed concerns, collected payments for services
• Maintained medical records: transcribed paper charts to electronic medical records, fulfilled medical records requests

Doctor of Pharmacy: , Expected in 2023
University Of Washington - Seattle, WA,
Bachelor of Science: Biology, Expected in 06/2018
University of Washington - Seattle, WA,
  • Minor in Chemistry
Associates: Applied Science, Biology, Expected in 2016
Green River Community College - Auburn, WA,
  • Immunization Training - Washington State Pharmacy Association
  • Basic Life Support for Healthcare Providers (Expires 06/23)

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Resume Overview

School Attended

  • University Of Washington
  • University of Washington
  • Green River Community College

Job Titles Held:

  • Pharmacy Intern
  • Claims Processor / Customer Care Team Lead
  • Veterinary Receptionist


  • Doctor of Pharmacy
  • Bachelor of Science
  • Associates

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